Abstract

Due to the dynamic and recurring nature of construction operations, employee turnover rates remain relatively high. This high employee turnover rate presents challenges to the industry, the economy, and society as a whole. In addition, this high turnover rate leads to a significant shortage of skilled laborers given the reduced interest of new generations in construction. To overcome these challenges, it is paramount to initiate a systematic process, based on research and feedback from industry experts, to attract and develop skilled employees and then implement strategies to nurture and retain the attracted employees. A systematic process would increase workforce sustainability, a measure of the extent to which a workforce is nurtured and retained. The goal of this study was twofold: (1) to identify potential strategies to assess and improve workforce development and sustainability in construction, and (2) to statistically validate the identified strategies using feedback from field personnel in the construction industry. A survey process that collected data from a panel of expert and field personnel was carried out to achieve the goals of the study. The research findings led to the identification of multiple strategies contributing to workforce development and sustainability in construction; the identified strategies fell into seven workforce sustainability attributes, namely: nurturing, diversity, equity, health and well-being, connectivity, value, and maturity. This study makes a significant contribution to construction practice by providing a list of strategies that construction organizations can utilize to develop and sustain a skilled, motivated, and productive workforce.

Get full access to this article

View all available purchase options and get full access to this article.

Data Availability Statement

All data, models, or code that support the findings of this study are available from the corresponding author upon reasonable request.

Acknowledgments

This study was partly funded by the Center for Construction Research and Training (CPWR) and the National Institute for Occupational Safety and Health (NIOSH). Opinions and views expressed are the responsibility of the authors and do not necessarily represent the official views of CPWR or NIOSH. The authors thank CPWR and NIOSH for providing funding to conduct the study.

References

Abowitz, D. A., and T. M. Toole. 2010. “Mixed method research: Fundamental issues of design, validity, and reliability in construction research.” J. Constr. Eng. Manage. 136 (1): 108–116. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000026.
Acar, E., J. Wall, F. McNamee, M. Carney, and E. Oney-Yazici. 2008. “Innovative safety management training through e-learning.” Archit. Eng. Des. Manage. 4 (3–4): 239–250. https://doi.org/10.3763/aedm.2008.0085.
Adabre, M. A., and A. P. Chan. 2019. “Critical success factors (CSFs) for sustainable affordable housing.” Build. Environ. 156 (Apr): 203–214. https://doi.org/10.1016/j.buildenv.2019.04.030.
AGC (Associated General Contractors of America). 2018. “Safety management best practices.” Accessed September 1, 2020. https://www.agc.org/sites/default/files/Files/Safety%20%26%20Health/WTW-AGC-Willis%20Towers%20Watson%20CSEA%20Best%20Practices_0.pdf.
Ahmed, S., and H. Waqas. 2017. “Occupational injuries and employees turnover intention: A moderating effect of safety culture.” Pakistan Bus. Rev. 18 (4): 960–977.
Al-Bayati, A. J., L. Panzer, and A. A. Karakhan. 2019. “Reducing damages to underground infrastructure: Performance evaluation of one-call notification program.” Pract. Period. Struct. Des. Constr. 24 (4): 04019018. https://doi.org/10.1061/(ASCE)SC.1943-5576.0000441.
Alsaffar, O. T. 2020. “Decision-making tool to select construction contractors based on safety performance.” Master’s thesis, School of Civil and Construction Engineering, Oregon State Univ.
Avolio, B. J., J. B. Avey, and D. Quisenberry. 2010. “Estimating return on leadership development investment.” Leadersh. Q. 21 (4): 633–644. https://doi.org/10.1016/j.leaqua.2010.06.006.
Azeez, M., J. Gambatese, and S. Hernandez. 2019. “What do construction workers really want? A study about representation, importance, and perception of US construction occupational rewards.” J. Constr. Eng. Manage. 145 (7): 04019040. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001669.
Bae, H., D. R. Simmons, and C. McCall. 2019. “Construction companies as facilitators of satisfying work environments.” In Proc., 17th Annual Engineering Project Organization Conf., 1–14. New York: IEEE.
Balch, O. 2019. “Diversity in construction needs to be top priority. Future of construction by raconteur.” Accessed March 6, 2020. https://www.raconteur.net/business-innovation/diversity-construction.
Bilau, A. A., A. M. Ajagbe, A. B. Sholanke, and T. A. Sani. 2015. “Impact of employee turnover in small and medium construction firms: A literature review.” Int. J. Eng. Res. Technol. 4 (2): 977–984.
BLS (Bureau of Labor Statistics). 2017. “Job openings and labor turnover survey.” Accessed September 1, 2020. https://www.bls.gov/jlt/.
Bröchner, J., and U. Badenfelt. 2011. “Changes and change management in construction and IT projects.” Autom. Constr. 20 (7): 767–775. https://doi.org/10.1016/j.autcon.2011.01.001.
CDC (Center for Disease Control). 2016. “Suicide increasing among American workers.” Accessed September 1, 2020. https://www.cdc.gov/media/releases/2018/p1115-Suicide-american-workers.html.
Chan, A. P. C., A. Darko, A. O. Olanipekun, and E. E. Ameyaw. 2018. “Critical barriers to green building technologies adoption in developing countries: The case of Ghana.” J. Cleaner Prod. 172 (2): 1067–1079. https://doi.org/10.1016/j.jclepro.2017.10.235.
Chih, Y. Y., K. Kiazad, D. Cheng, A. Capezio, and D. Restubog. 2017. “Does organizational justice matter? Implications for construction workers’ organizational commitment.” J. Manage. Eng. 33 (2): 04016043. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000490.
Chini, A., B. Brown, and E. Drummond. 1999. “Causes of the construction skilled labor shortage and proposed solutions.” In Proc., 35th Annual Conf., 187–196. Cheyenne, WY: Associated Schools of Construction.
Corporate Leadership Council. 2004. Driving performance and retention through employee engagement. Washington, DC: Corporate Executive Board.
Cox, R. F., R. R. Issa, and D. Ahrens. 2003. “Management’s perception of key performance indicators for construction.” J. Constr. Eng. Manage. 129 (2): 142–151. https://doi.org/10.1061/(ASCE)0733-9364(2003)129:2(142).
CPWR (Center for Construction Research and Training). 2018. The construction chart book: The U.S. construction industry and its workers. 6th ed. Silver Spring, MD: CPWR.
CSR Report. 2017. “SK E&C 2017 corporate social responsibility report: Deep change for the great.” Accessed May 7, 2022. https://www.skec .com/file_download/2017_SKEC_CSR_Report_ENG.pdf.
Dai, J., P. Goodrum, and W. Maloney. 2009. “Construction craft workers’ perceptions of the factors affecting their productivity.” J. Constr. Eng. Manage. 135 (3): 217–226. https://doi.org/10.1061/(ASCE)0733-9364(2009)135:3(217).
Das, B. L., and M. Baruah. 2013. “Employee retention: A review of literature.” J. Bus. Manage. 14 (2): 8–16.
Gambatese, J., A. Karakhan, and D. R. Simmons. 2019. Development of a workforce sustainability model for construction. Silver Spring, MD: Center for Construction Research and Training.
Gambatese, J. A., and M. Hallowell. 2011. “Factors that influence the development and diffusion of technical innovations in the construction industry.” Construct. Manage. Econ. 29 (5): 507–517. https://doi.org/10.1080/01446193.2011.570355.
Garg, P., and R. Rastongi. 2006. “New model of job design motivation employees performance.” J. Manage. Dev. 25 (6): 572–587. https://doi.org/10.1108/02621710610670137.
Gomez, L. E., and P. Bernet. 2019. “Diversity improves performance and outcomes.” J. Natl. Med. Assoc. 111 (4): 383–392. https://doi.org/10.1016/j.jnma.2019.01.006.
Graybill, J. O., M. T. H. Carpenter, J. Offord, M. Piorun, and G. Shaffer. 2013. Employee onboarding: Identification of best practices in ACRL libraries. Somerville, MA: Library Management.
Hallowell, M., and J. Gambatese. 2010. “Qualitative research: Application of the Delphi method to CEM research.” J. Constr. Eng. Manage. 136 (1): 99–107. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000137.
Hamlet, L. C., A. Roy, G. Scalone, R. Lee, C. Poleacovschi, and J. Kaminsky. 2020. “Gender and engineering identity among upper-division undergraduate students.” J. Manage. Eng. 37 (2): 04020113. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000876.
Hatcher, M. R., and J. J. Hawkins. 2021. “Creating solutions to racism problem in construction industry.” Accessed May 24, 2022. https://www.jacksonlewis.com/publication/creating-solutions-racism-problem-construction-industry.
Hickey, P. J., and Q. Cui. 2020. “Gender diversity in US construction industry leaders.” J. Manage. Eng. 36 (5): 04020069. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000838.
Ho, P. 2016. “Labour and skill shortages in Hong Kong’s construction industry.” Eng. Constr. Archit. Manage. 23 (4): 533–550. https://doi.org/10.1108/ECAM-12-2014-0165.
Hytter, A. 2007. “Retention strategies in France and Sweden.” Irish J. Manage. 28 (1): 59–79.
IWPR (Institute for Women’s Policy Research). 2019. “Growing the numbers of women in the trades: Building equity and inclusion through pre-apprenticeship programs.” Accessed September 1, 2020. https://iwpr.org/iwpr-issues/employment-and-earnings/growing-the-numbers-of-women-in-the-trades-building-equity-and-inclusion-through-pre-apprenticeship-programs.
Jacobsen, H. B., A. Caban-Martinez, L. C. Onyebeke, G. Sorensen, J. T. Dennerlein, and S. E. Reme. 2013. “Construction workers struggle with a high prevalence of mental distress and this is associated with their pain and injuries.” J. Occup. Environ. Med. 55 (10): 1197. https://doi.org/10.1097/JOM.0b013e31829c76b3.
JUST. 2017. “JUST. User manual.” Accessed March 1, 2019. https://living-future.org/wp-content/uploads/2019/01/19-0110-Just-Manual.pdf.
Kamas, W. M., A. A. Hasan, and A. H. Fadel. 2019. “Economic benefits for the application of standards of sustainability in construction projects.” J. Eng. 25 (3): 117–126. https://doi.org/10.31026/j.eng.2019.03.10.
Karakhan, A. A., J. Gambatese, and D. R. Simmons. 2020a. “Development of assessment tool for workforce sustainability.” J. Constr. Eng. Manage. 146 (4): 04020017. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001794.
Karakhan, A. A., J. Gambatese, D. R. Simmons, and A. J. Al-Bayati. 2021. “Identifying pertinent indicators for assessing and fostering diversity, equity, and inclusion of the construction workforce.” J. Manage. Eng. 37 (2): 04020114. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000885.
Karakhan, A. A., J. Gambatese, D. R. Simmons, and C. Nnaji. 2020b. “How to improve workforce development and sustainability in construction.” In Construction research congress 2020: Safety, workforce, and education, 21–30. Reston, VA: ASCE.
Karakhan, A. A., and J. A. Gambatese. 2017. “Safety innovation and integration in high-performance designs: Benefits, motivations, and obstacles.” Pract. Period. Struct. Des. Constr. 22 (4): 04017018. https://doi.org/10.1061/(ASCE)SC.1943-5576.0000338.
Karakhan, A. A., S. Rajendran, J. Gambatese, and C. Nnaji. 2018. “Measuring and evaluating safety maturity of construction contractors: Multicriteria decision-making approach.” J. Constr. Eng. Manage. 144 (7): 04018054. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001503.
Karimi, H., T. Taylor, G. Dadi, P. Goodrum, and C. Srinivasan. 2018. “Impact of skilled labor availability on construction project cost performance.” J. Constr. Eng. Manage. 144 (7): 04018057. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001512.
Kossek, E. E., M. Valcour, and P. Lirio. 2014. “The sustainable workforce: Organizational strategies for promoting work-life balance and wellbeing.” In Work and wellbeing, edited by P. Y. Chen and C. L. Cooper, 295–318. Washington, DC: American Psychological Association. https://doi.org/10.1002/9781118539415.wbwell030.
Kuo, Y. F., and P. C. Chen. 2008. “Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method.” Expert Syst. Appl. 35 (4): 1930–1939.
Lingard, H., K. Brown, L. Bradley, C. Bailey, and K. Townsend. 2007. “Improving employees’ work-life balance in the construction industry: Project alliance case study.” J. Constr. Eng. Manage. 133 (10): 807–815. https://doi.org/10.1061/(ASCE)0733-9364(2007)133:10(807).
McKay, P. F., D. R. Avery, S. Tonidandel, M. A. Morris, M. Hernandez, and M. R. Hebl. 2007. “Racial differences in employee retention: Are diversity climate perceptions the key?” Personnel Psychol. 60 (1): 35–62. https://doi.org/10.1111/j.1744-6570.2007.00064.x.
Milner, A., K. Witt, L. Burnside, C. Wilson, and A. D. LaMontagne. 2015. “Contact & connect—An intervention to reduce depression stigma and symptoms in construction workers: Protocol for a randomised controlled trial.” BMC Public Health 15 (1): 1062. https://doi.org/10.1186/s12889-015-2394-x.
Mitchell, V. 1991. “The Delphi technique: An exposition and application.” Technol. Anal. Strategic Manage. 3 (4): 333–358. https://doi.org/10.1080/09537329108524065.
Mohammad, K. H., N. S. Ali, and B. M. Najm. 2021. “Assessment of the cost and time impact of variation orders on construction projects in Sulaimani governorate.” J. Eng. 27 (2): 106–125. https://doi.org/10.31026/j.eng.2021.02.08.
Mohammed, S. R., and A. J. Jasim. 2018. “Examining the values and principles of agile construction management in Iraqi construction projects.” J. Eng. 24 (7): 114–133. https://doi.org/10.31026/j.eng.2018.07.08.
Navarro-Astor, E., M. Román-Onsalo, and M. Infante-Perea. 2017. “Women’s career development in the construction industry across 15 years: Main barriers.” J. Eng. Des. Technol. 15 (2): 199–221. https://doi.org/10.1108/JEDT-07-2016-0046.
Neyestani, B. 2014. “Impact of training on employee’s performance and productivity in construction industry.” Accessed January 25, 2021. https://escholarship.org/content/qt7mh5t3xr/qt7mh5t3xr.pdf.
Nnaji, C., J. Gambatese, A. Karakhan, and R. Osei-Kyei. 2020. “Development and application of safety technology adoption decision-making tool.” J. Constr. Eng. Manage. 146 (4): 04020028. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001808.
Nnaji, C., Z. Jin, and A. Karakhan. 2022. “Safety and health management response to COVID-19 in the construction industry: A perspective of fieldworkers.” Process Saf. Environ. Prot. 159 (5): 477–488. https://doi.org/10.1016/j.psep.2022.01.002.
O'Connell, M., and M. C. Kung. 2007. “The cost of employee turnover.” Ind. Manage. 49 (1): 14–19. https://doi.org/10.1097/JOM.0b013e3182a2a60a.
Osei-Kyei, R., and A. P. C. Chan. 2017. “Developing a project success index for public-private partnership projects in developing countries.” J. Infrastruct. Syst. 23 (4): 04017028. https://doi.org/10.1061/(ASCE)IS.1943-555X.0000388.
Phillips, J. J. 2012. Return on investment in training and performance improvement programs. London: Routledge.
Piper, C., and V. Madadi. 2018. “Are we on the same jobsite? The millennial generation vs. construction industry employees.” Prof. Constr. 42 (2): 26–38.
Podgórski, D. 2015. “Measuring operational performance of OSH management system—A demonstration of AHP-based selection of leading key performance indicators.” Saf. Sci. 73 (Nov): 146–166. https://doi.org/10.1016/j.ssci.2014.11.018.
Potter, J. A., and A. D. Smith. 2009. “Performance appraisals and the strategic development of the professional intellect within non-profits.” Int. J. Manage. Educ. 3 (2): 188–203. https://doi.org/10.1504/IJMIE.2009.025275.
Qualtrics. 2020. The output for this paper was generated using Qualtrics software. Provo, UT: Qualtrics.
Rajendran, S. 2006. Sustainable construction safety and health rating system. Corvallis, OR: Oregon State Univ.
Sang, K., and A. Powell. 2012. “Equality, diversity, inclusion and work-life balance in construction.” In Human resource management in construction: Critical perspectives, 163–196. London: Routledge.
Sang, K., and A. Powell. 2013. “Equality, diversity, inclusion and work–life balance in construction.” In Human resource management in construction. 187–220. London: Routledge.
Sing, M., V. Tam, I. Fung, and H. Liu. 2018. “Critical analysis on construction workforce sustainability in developed economy—A case study of Hong Kong.” Eng. Sustainability 171 (7): 342–350. https://doi.org/10.1680/jensu.17.00007.
Singh, A. P., and J. Dangmei. 2016. “Understanding the generation Z: The future workforce.” South-Asian J. Multidiscip. Stud. 3 (3): 1–5.
Starnes, D. S., D. S. Yates, and D. S. Moore. 2003. The practice of statistics. 2nd ed. New York: W. H. Freeman.
Terera, S. R., and H. Ngirande. 2014. “The impact of rewards on job satisfaction and employee retention.” Med. J. Soc. Sci. 5 (1): 481.
Thomas, J. 2013. “Study on causes and effects of employee turnover in construction industry.” Int. J. Sci. Res. 4 (5): 2319–7064.
Valdes-Vasquez, R., and L. Klotz. 2013. “Social sustainability considerations during planning and design: Framework of processes for construction projects.” J. Constr. Eng. Manage. 139 (1): 80–89. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000566.
Vecchio-Sadus, A., and S. Griffiths. 2004. “Marketing strategies for enhancing safety culture.” Saf. Sci. 42 (7): 601–619. https://doi.org/10.1016/j.ssci.2003.11.001.
Winwood, P. C., R. Colon, and K. McEwen. 2013. “A practical measure of workplace resilience: Developing the resilience at work scale.” J. Occup. Environ. Med. 55 (10): 1205–1212. https://doi.org/10.1097/JOM.0b013e3182a2a60a.
Zhang, L., Y. Yao, and T. W. Yiu. 2020. “Job burnout of construction project managers: Exploring the consequences of regulating emotions in workplace.” J. Constr. Eng. Manage. 146 (10): 04020117. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001913.

Information & Authors

Information

Published In

Go to Practice Periodical on Structural Design and Construction
Practice Periodical on Structural Design and Construction
Volume 28Issue 1February 2023

History

Received: Jan 8, 2022
Accepted: Aug 19, 2022
Published online: Oct 31, 2022
Published in print: Feb 1, 2023
Discussion open until: Mar 31, 2023

Permissions

Request permissions for this article.

ASCE Technical Topics:

Authors

Affiliations

Lecturer, Dept. of Reconstruction and Projects, Univ. of Baghdad, Al-Jadriya, Baghdad 10071, Iraq (corresponding author). ORCID: https://orcid.org/0000-0003-0088-8487. Email: [email protected]
Assistant Professor, Dept. of Civil, Construction, and Environmental Engineering, Univ. of Alabama, Tuscaloosa, AL 35487. ORCID: https://orcid.org/0000-0002-3725-4376. Email: [email protected]
Professor, School of Civil and Construction Engineering, Oregon State Univ., Corvallis, OR 97331. ORCID: https://orcid.org/0000-0003-3540-6441. Email: [email protected]
Denise R. Simmons [email protected]
Associate Professor, Dept. of Civil and Coastal Engineering, Univ. of Florida, Gainesville, FL 32611. Email: [email protected]

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

  • Paving the Way for Progress: A Systematic Literature Review on Diversity, Equity, and Inclusion in the AEC Industry, Journal of Management in Engineering, 10.1061/JMENEA.MEENG-5886, 40, 3, (2024).
  • Assessment of a Workforce Sustainability Tool through Leadership and Digitalization, International Journal of Environmental Research and Public Health, 10.3390/ijerph20021360, 20, 2, (1360), (2023).

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share