Social Media Data Mining of Stakeholder Value Systems on Community Resilience in Florida
Publication: Computing in Civil Engineering 2023
ABSTRACT
Building disaster-resilient communities requires a better understanding of what community stakeholders value regarding resilience. Communities with various characteristics (e.g., geographic, demographic, social vulnerabilities) are expected to prioritize resilience strategies to align with the value systems of their stakeholders. Stakeholder values include the aspects that are of importance, merit, and provide utilities to them, and stakeholders from different communities may hold values with varying degrees of importance, forming their distinct value systems. Despite the importance of involving stakeholders in resilience planning, there is limited awareness of stakeholder value systems with respect to resilience planning. To address this gap, this study focused on identifying stakeholder value systems and analyzing how the value systems vary across different communities (i.e., coastal vs. inland; metropolitan vs. non-metropolitan; more vs. less socially vulnerable). A semi-supervised learning technique—anchored correlation explanation (anchored CorEx)—was used to analyze the social media data (i.e., Twitter) collected within the Florida communities. The results demonstrate that communities with various characteristics have significantly different priorities regarding several stakeholder values. The findings of this study could inform policymakers to better plan for community resilience by aligning their strategies with stakeholder value systems, thereby increasing the effectiveness and efficiency of implementing resilience practices.
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Published In
Computing in Civil Engineering 2023
Pages: 19 - 26
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Published online: Jan 25, 2024
ASCE Technical Topics:
- Alignment
- Analysis (by type)
- Buildings
- Business management
- Data collection
- Design (by type)
- Disaster risk management
- Disasters and hazards
- Engineering fundamentals
- Geometrics
- Highway and road design
- Infrastructure
- Lifeline systems
- Methodology (by type)
- Practice and Profession
- Research methods (by type)
- Social factors
- Structural engineering
- Structures (by type)
- System analysis
- Urban and regional development
- Urban areas
- Utilities
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