Enhancing Construction Project Performance by Organizational Citizenship Behavior: The Mediating Role of Horizontal Coordination and Moderating Role of Behavioral Perception
Publication: ICCREM 2023
ABSTRACT
This study aims to reveal the effects of the five dimensions of organizational citizenship behavior (i.e., helping behavior, organizational loyalty, interpersonal relationship, individual initiative, and civic virtue) on the performance of construction projects through the mediating role of horizontal coordination and moderating role of behavioral perception. The structural equation model was applied to analyze the data collected from 287 valid questionnaires. The findings showed that organizational citizenship behavior could improve the performance of construction projects through enhancing horizontal coordination. This implies that strengthening horizontal coordination among participants would improve the performance of construction projects. Additionally, behavioral perception positively moderates the relationship between organizational citizenship behavior and horizontal coordination. The higher the level of behavioral perception, the more effective it is for organizational citizenship behavior to promote the performance of construction projects. This study can provide practical guidance for how to better manage organizational citizenship behavior to promote the performance of construction projects.
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Information & Authors
Information
Published In
ICCREM 2023
Pages: 149 - 160
History
Published online: Nov 30, 2023
ASCE Technical Topics:
- Business management
- Construction engineering
- Construction management
- Data analysis
- Data collection
- Engineering fundamentals
- Human and behavioral factors
- Methodology (by type)
- Models (by type)
- Organizations
- Practice and Profession
- Project management
- Research methods (by type)
- Structural analysis
- Structural engineering
- Structural models
Authors
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