Identifying Multilevel Metrics for Construction Competency and Performance Measures
Publication: Construction Research Congress 2022
ABSTRACT
Construction competencies are combinations of skills, knowledge, technologies, other resources, and practices of a construction organization that contribute to increased effectiveness, competitiveness, profitability, and performance. Previous studies have developed mechanisms to identify and develop construction competencies that aid in performance measurement at project and organization levels, separately. In reality, construction organizations are project-based organizations with complex interactions between competencies influencing performance at different levels. The challenges associated with multilevel construction competency measures include identifying the interrelationship between competencies at different levels and relating multilevel competencies to multilevel performance measures. To address these challenges, this paper provides a review of the literature related to multilevel construction competency frameworks and performance measurement methods. Based on an analysis of the literature, a multilevel framework is developed and presented for construction competency and performance measures. Finally, a data collection approach is provided that will assist researchers and industry practitioners in evaluating construction competencies and performance.
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Construction Research Congress 2022
Pages: 744 - 753
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Published online: Mar 7, 2022
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