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Apr 26, 2012

An Empirical Study on the Customer Perceived Risks of Third Party Logistics Service

Publication: International Conference on Transportation Engineering 2007

Abstract

According to the conceptual model established and assumptions put forward based on literature review, data collected through questionnaire investigation, as well as data reliability analysis, metric model confirmatory factor analysis and structural equation model analysis made by use of statistical software, it shows that enterprise logistics supervisors have definite perception for the control right risk, performance risk, financial risk and social psychological risk of logistics outsourcing. And there are interrelationships between these four types of customer perceived risks.

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Go to International Conference on Transportation Engineering 2007
International Conference on Transportation Engineering 2007
Pages: 3385 - 3390

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Published online: Apr 26, 2012

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Qiyuan Peng
School of Traffic and Transportation, Southwest Jiaotong University, Chengdu 610031, China
Jianhong Huang [email protected]
Shenzhen Graduate School, Harbin Institute of Technology, Shenzhen 518055, China. E-mail: [email protected]

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