Chapter
Apr 26, 2012
Active Development Strategy of Urban Public Transportation Based on the Marketing Management Theory
Publication: International Conference on Transportation Engineering 2007
Abstract
The priority development of public transport can not match the expected speed. It is not enough to depend on strong extensive policy support only; we need to evoke the positive self working in the inner public transportation system. In this paper, the author brought the concept of marketing management into public transportation management. Based on the dual characters of public transportation that we call social benefit and business benefit, the author gave the definition of public transportation marketing management. Through the SWOT analysis of public transportation, the author located the service target and gave the active development strategies as designing the six-P marketing management group, strengthening the communication with passengers and showing the high quality service brand. This study will promote the positive development of public transportation system, integrate multi-benefit, improve the competition capacity, improve the passengers and promote the sustainable development.
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© 2007 American Society of Civil Engineers.
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Published online: Apr 26, 2012
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Jinan Urban Planning & Design Institute, PhD Candidate of Tongji University, Jingsi Road, Jinan, China. E-mail: [email protected]
China Sustainable Transportation Center, Engineer, Room 1903, No.19 Building, Jianguomen Waidajie, Beijing, China;. E-mail: [email protected]
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Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.