Development of an Integrated Hybrid Risk Assessment System for Construction Disputes during the Preconstruction Phase Using the Delphi Method
Publication: Journal of Construction Engineering and Management
Volume 150, Issue 7
Abstract
This paper proposes a hybrid conceptual and performance assessment integrated dispute risk system that enables construction professionals to evaluate, track, and manage construction disputes. It establishes a correlation between dispute-contributing factors and their respective preconstruction stages, facilitating early dispute detection and mitigation before the construction phase. This method can be applied to gauge the effectiveness of the preconstruction phase in relation to its influence on the emergence of disputes. Through an extensive literature review, expert interviews, and the Delphi technique, 48 key risk factors were identified and categorized into four groups. Eighteen experts were selected using purposive sampling, and their survey responses were checked for normality and reliability using the Shapiro–Wilk test and Cronbach’s alpha. The Delphi method was employed to reach a consensus among the panelists after two rounds of evaluation, using the nonparametric statistical parameters, such as Kendall’s coefficient of concordance and chi-squared. Subsequently, the interrater agreement (IRA) was measured, and the dispute factors were ranked. Based on the ranking results, a novel integrated hybrid system was formulated that synergistically combines a hybrid conceptual and performance assessment framework with a fuzzy logic–structural equation model (SEM). The proposed hybrid system includes two key components: a unique conceptual and performance assessment framework and a hybrid model that combines fuzzy logic and SEM. This combined approach captures uncertainty and ambiguity in assessing dispute risks related to probability and severity, providing a more precise evaluation of disputes in construction projects. Additionally, the introduction of new dispute categories specifically targeting the preconstruction phase proactively deals with potential disputes before the construction begins. This advanced integrated hybrid system can be an effective preconstruction assessment tool for evaluating and managing various dispute factors, enabling project managers to proactively assess, manage, and mitigate construction disputes between project parties.
Get full access to this article
View all available purchase options and get full access to this article.
Data Availability Statement
Some or all data, frameworks, or calculations that support the findings of this study are available from the corresponding author upon reasonable request.
References
Abad, F., E. Eshtehardian, and K. Taghizade. 2019. “Framework for proactive change management: Assessing the risk of change in construction projects using fuzzy fault tree analysis.” J. Archit. Eng. 25 (2): 1–8. https://doi.org/10.1061/(ASCE)AE.1943-5568.0000358.
Adom, D., E. K. Hussain, and A. A. Joe. 2018. “Theoretical and conceptual framework: Mandatory ingredients theoretical and conceptual framework: Mandatory ingredients engineering.” Int. J. Sci. Res. 7 (1): 93–98.
Ahmad, T., H. Zhu, D. Zhang, R. Tariq, A. Bassam, F. Ullah, A. S. AlGhamdi, and S. S. Alshamrani. 2022. “Energetics systems and artificial intelligence: Applications of industry 4.0.” Energy Rep. 8 (Nov): 334–361. https://doi.org/10.1016/j.egyr.2021.11.256.
Ahmed, R., and A. Nassar. 2018. “Risk allocation framework to minimize disputes in construction projects: Case study of Egypt.” Accessed July 6, 2021. https://assets-bg.gem.gov.in/resources/upload/shared_doc/gte_consolidated_guidlineste_06_07_2021_1655212404.pdf.
Alaloul, W. S., M. S. Liew, and N. A. W. Zawawi. 2015. “Delphi technique procedures: A new perspective in construction management research.” App. Mech. Mater. 802 (Mar): 661–667. https://doi.org/10.4028/www.scientific.net/AMM.802.661.
Al-humaidi, H. 2007. “A fuzzy logic approach to model delays in construction projects.” Ph.D. dissertation, Dept. of Civil Engineering, Ohio State Univ.
Al Momani, A. 2000. “Construction delay: A quantitative analysis.” Int. J. Project Manage. 18 (Aug): 51–59.
Alrasheed, K., E. Soliman, and F. AlMesbah. 2023. “Dispute classification in construction projects based on litigation cases.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 15 (3): 04523013. https://doi.org/10.1061/JLADAH.LADR-910.
Al-Reshaid, K., N. Kartam, N. Tewari, and H. Al-Bader. 2016. “A project control process in pre-construction phases Focus on effective methodology.” Eng. Constr. Archit. Manage. 12 (4): 351–372. https://doi.org/10.1108/09699980510608811.
Alshihri, S., K. Al-gahtani, and A. Almohsen. 2022. “Risk factors that lead to time and cost overruns of building projects in Saudi Arabia.” Buildings 12 (7): 902. https://doi.org/10.3390/buildings12070902.
Ameyaw, E. E., Y. Hu, M. Shan, A. P. C. Chan, and Y. Le. 2016. “Application of Delphi method in construction engineering and management research: A quantitative perspective.” J. Civ. Eng. Manage. 22 (8): 991–1000. https://doi.org/10.3846/13923730.2014.945953.
Amrouche, T. 2022. “Delphi technique between the easy theoretic and the difficulty application in scientific research and future studies.” Technium Soc. Sci. J. 37 (Jan): 749–759. https://doi.org/10.47577/tssj.v37i1.7603.
Aryal, S., and K. R. Dahal. 2018. “A review of causes and effects of dispute in the construction projects of Nepal.” J. Steel Struct. Constr. 04 (02): 2472. https://doi.org/10.4172/2472-0437.1000144.
Ayhan, M. 2019. “Development of dispute prediction and resolution method selection models for construction disputes.” Ph.D. thesis, Dept. of Civil Engineering, Middle East Technical Univ.
Ayhan, M., I. Dikmen, and M. T. Birgonul. 2023. “Disputes using machine learning techniques classifying compensations in construction.” J. Eng. Res. 11 (1): 101–111. https://doi.org/10.36909/jer.12683.
Bagherian-Marandi, N., M. Ravanshadnia, and M.-R. Akbarzadeh-T. 2021. “Two-layered fuzzy logic-based model for predicting court decisions in construction contract disputes.” Artif. Intell. Law 29 (4): 453–484. https://doi.org/10.1007/s10506-021-09281-9.
Bahamid, R. A., S. I. Doh, and M. A. Al-Sharaf. 2019. “Risk factors affecting the construction projects in the developing countries.” IOP Conf. Ser.: Earth Environ. Sci. 244 (1): 012040. https://doi.org/10.1088/1755-1315/244/1/012040.
Barghi, B., and S. S. Shadrokh. 2020. “Qualitative and quantitative project risk assessment using a hybrid PMBOK model developed under uncertainty conditions.” Heliyon 6 (1): e03097. https://doi.org/10.1016/j.heliyon.2019.e03097.
Beiderbeck, D., N. Frevel, H. A. von der Gracht, S. L. Schmidt, and V. M. Schweitzer. 2021. “Preparing, conducting, and analyzing Delphi surveys: Cross-disciplinary practices, new directions, and advancements.” MethodsX 8 (Jan): 101401. https://doi.org/10.1016/j.mex.2021.101401.
Bezdek, J. C., D. Dubois, and H. Prade. 2015. “The posterity of Zadeh’s 50-year-old paper: A retrospective in 101 easy pieces–and a few more.” In Proc., IEEE Int. Conf. on Fuzzy Systems (Fuzz-IEEE 2015). New York: IEEE.
Bhoir, N., N. Bhoir, S. Kamble, and N. Rane. 2018. “Evaluation of factors causing dispute in construction projects.” Int. J. Res. Anal. Rev. (IJRAR) 5 (3): 25–32.
Bonett, D. G., and T. A. Wright. 2015. “Cronbach’s alpha reliability: Interval estimation, hypothesis testing, and sample size planning.” J. Organ. Behav. 36 (1): 3–15. https://doi.org/10.1002/job.1960.
Brady, S. R. 2015. “Utilizing and adapting the Delphi method for use in qualitative research.” Int. J. Qual. Methods 14 (5): 160940691562138. https://doi.org/10.1177/1609406915621381.
Bristow, D., and R. Vasilopoulos. 1995. “The new CCDC2: Facilitating dispute resolution of construction projects.” Constr. Law J. 11 (2): 95–117.
Brown, R. D., and N. M. A. Hauenstein. 2005. “Interrater agreement reconsidered: An alternative to the RWG indices.” Organ. Res. Methods 8 (2): 165–184. https://doi.org/10.1177/1094428105275376.
Cakmak, E., and P. I. Cakmak. 2014. “An analysis of causes of disputes in the construction industry using analytical network process.” Proc. Soc. Behav. Sci. 109 (Jan): 183–187. https://doi.org/10.1016/j.sbspro.2013.12.441.
Ceballos, B., M. T. Lamata, and D. A. Pelta. 2016. “A comparative analysis of multi-criteria decision-making methods.” Prog. Artif. Intell. 5 (4): 315–322. https://doi.org/10.1007/s13748-016-0093-1.
Celoza, A., D. P. de Oliveira, and F. Leite. 2021. “Identification and ranking of legal factors impacting information management in the AEC industry using the Delphi method.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 13 (4): 1–10. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000494.
Chalmers, J., and M. Armour. 2019. “The delphi technique.” In Vol. 12 of Handbook of research methods in health social sciences, edited by P. Liamputtong, 715–735. Singapore: Springer. https://doi.org/10.1007/978-981-10-5251-4_99.
Chen, W. T., T. T. Chen, C. S. Lu, and S. S. Liu. 2012. “Analyzing relationships among success variables of construction partnering using structural equation modeling: A case study of Taiwan’s construction industry.” J. Civ. Eng. Manage. 18 (6): 783–794. https://doi.org/10.3846/13923730.2012.735062.
Cheung, S. O., and K. H. Y. Pang. 2013. “Anatomy of construction disputes.” J. Constr. Eng. Manage. 139 (1): 15–23. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000532.
Cheung, S. O., K. Tak, and W. Yiu. 2006. “Are construction disputes inevitable?” IEEE Trans. Eng. Manage. 53 (3): 456–470. https://doi.org/10.1109/TEM.2006.877445.
Cheung, S. O., and T. W. Yiu. 2006. “Are construction disputes inevitable?” IEEE Trans. Eng. Manage. 53 (3): 456–470. https://doi.org/10.1109/TEM.2006.877445.
Chou, J. S., M. Y. Cheng, and Y. W. Wu. 2013. “Improving classification accuracy of project dispute resolution using hybrid artificial intelligence and support vector machine models.” Expert Syst. Appl. 40 (6): 2263–2274. https://doi.org/10.1016/j.eswa.2012.10.036.
Cohen, L., L. Manion, and Morrison. 2007. Research methods in education. 6th ed. New York: Routledge Falmer.
Colin, J., D. Langford, and P. Kennedy. 1996. “The relationship between construction, procurement strategies and construction contract conflicts.” In Proc., CIB W-92 Procurement Symp. Durban, South Africa: Univ. of Natal.
Costa, S., M. S. Carvalho, C. Pimentel, and C. Duarte. 2023. “A systematic literature review and conceptual framework of construction industrialization.” J. Constr. Eng. Manage. 149 (2): 03122013. https://doi.org/10.1061/(ASCE)CO.1943-7862.0002410.
Danesh, T., R. Ouaret, P. Floquet, and S. Negny. 2023. “Hybridization of model-specific and model-agnostic methods for interpretability of neural network predictions: Application to a power plant.” Comput. Chem. Eng. 176 (Apr): 108306. https://doi.org/10.1016/j.compchemeng.2023.108306.
Divakar, K., and S. S. Kumar. 2015. “Study on sources of disputes in construction projects, to incorporate suitable clauses in contract for dispute resolutions.” Int. Res. J. Eng. Technol. 02 (1): 455–459.
Do, S. T., V. T. Nguyen, C. N. N. Tran, and Z. M. Aung. 2022. “Identifying and evaluating the key claim causes leading to construction delays.” Int. J. Constr. Manage. 1–13. https://doi.org/10.1080/15623599.2022.2030508.
Egwim, C. N., H. Alaka, E. Demir, H. Balogun, and S. Ajayi. 2023. “Systematic review of critical drivers for delay risk prediction: Towards a conceptual framework for BIM-based construction projects.” Front. Eng. Built Environ. 3 (1): 16–31. https://doi.org/10.1108/FEBE-05-2022-0017.
Egwim, C. N., H. Alaka, L. O. Toriola-Coker, H. Balogun, and F. Sunmola. 2021. “Applied artificial intelligence for predicting construction projects delay.” Mach. Learn. Appl. 6 (Sep): 100166. https://doi.org/10.1016/j.mlwa.2021.100166.
El-Sewafy, T. S., A. F. Waly, and O. D. El-Monayeri. 2022. “Framework for the successful implementation of dispute boards in construction projects.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 14 (1): 1–9. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000520.
Erri Pradeep, A. S., T. W. Yiu, and R. Amor. 2019. “Leveraging blockchain technology in a BIM workflow: A literature review.” In Proc., Int. Conf. on Smart Infrastructure and Construction 2019, ICSIC 2019: Driving Data-Informed Decision-Making, 371–380. Miami: ICE Publishing. https://doi.org/10.1680/icsic.64669.371.
Fallah, M., and L. Ocampo. 2021. “The use of the Delphi method with non-parametric analysis for identifying sustainability criteria and indicators in evaluating ecotourism management: The case of Penang National Park (Malaysia).” Environ. Syst. Dec. 41 (1): 45–62. https://doi.org/10.1007/s10669-020-09790-z.
Francis, M., T. Ramachandra, and S. Perera. 2022. “Disputes in construction projects: A perspective of project characteristics.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 14 (2): 1–10. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000535.
Gad, G. M., S. N. Kalidindi, J. Shane, and K. Strong. 2011. “Analytical framework for the choice of dispute resolution methods in international construction projects based on risk factors.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 3 (2): 79–85. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000067.
Goh, K. Z., S. Y. Wong, and W. W. Low. 2023. “Factors causing dispute in construction industry: Contractors’ prospectives.” J. Surv. Constr. Property 14 (1): 14–26. https://doi.org/10.22452/jscp.vol14no1.2.
Gunduz, M., M. T. Birgonul, and M. Ozdemir. 2017. “Fuzzy structural equation model to assess construction site safety performance.” J. Constr. Eng. Manage. 143 (4): 04016112. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001259.
Gunduz, M., and H. Elsherbeny. 2021. “Critical assessment of contract administration using multidimensional fuzzy logic approach.” J. Constr. Eng. Manage. 147 (2): 04020162. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001975.
Gunduz, M., and H. A. Elsherbeny. 2020. “Operational framework for managing construction-contract administration practitioners’ perspective through modified delphi method.” J. Constr. Eng. Manage. 146 (3): 04019110. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001768.
Gunduz, M., Y. Nielsen, and M. Ozdemir. 2015. “Fuzzy assessment model to estimate the probability of delay in Turkish construction projects.” J. Manage. Eng. 31 (4): 04014055. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000261.
Habibi, A., A. Sarafrazi, and S. Izadyar. 2014. “Delphi technique theoretical framework in qualitative research.” Int. J. Eng. Sci. 3 (4): 8–13.
Hallowell, M. R., and J. A. Gambatese. 2010. “Qualitative research: Application of the delphi method to CEM research.” J. Constr. Eng. Manage. 136 (1): 99–107. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000137.
Heath, B., B. Hills, and M. Berry. 1994. “The origin of conflict within the construction process.” In Proc., CIB Publication 171, First Plenary Meeting of TG-15, Netherlands. Ottawa: International Council for Building (CIB) Publication.
Herrmann, H., and H. Bucksch. 2014. “Coefficient of concordance.” In Dictionary geotechnical engineering/Wörterbuch GeoTechnik, 248–248. Berlin: Springer. https://doi.org/10.1007/978-3-642-41714-6_33001.
Hsu, C. C., and B. A. Sandford. 2007. “The Delphi technique: Making sense of consensus.” Pract. Assess. Res. Eval. 12 (10): 1–8. https://doi.org/10.7275/pdz9-th90.
Islam, M. S., M. P. Nepal, and M. Skitmore. 2019. “Modified fuzzy group decision-making approach to cost overrun risk assessment of power plant projects.” J. Constr. Eng. Manage. 145 (2): 04018126. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001593.
Ižaríková, G. 2019. “Supplier planning with analytical hierarchy process.” Acta Tecnol. 5 (4): 103–107. https://doi.org/10.22306/atec.v5i4.67.
Jaffar, N., A. H. Abdul Tharim, and M. N. Shuib. 2011. “Factors of conflict in construction industry: A literature review.” Procedia Eng. 20 (Feb): 193–202. https://doi.org/10.1016/j.proeng.2011.11.156.
Jin, H., X. Jin, J. Jin, and X. Jin. 2021. “Performance assessment framework for reinforced concrete pipes in rainwater drainage system using a combined weights-fuzzy theory.” J. Perform. Constr. Facil. 35 (2): 04021001. https://doi.org/10.1061/(ASCE)CF.1943-5509.0001563.
Kabote, M., and B. B. Nyichomba. 2022. “An assessment of disputes resolution mechanisms in road construction projects in Tanzania.” Am. J. Civ. Eng. 10 (1): 13–22. https://doi.org/10.11648/j.ajce.20221001.12.
Kaliyamurthi, K. P. 2017. “A comparison of strength and weakness for analytical hierarchy process.” Int. J. Pure Appl. Math. 116 (8): 29–33.
Karimi, M., F. Moztarzadeh, A. Pakzad, A. Beynaghi, and M. Mozafari. 2012. “Application of Fuzzy TOPSIS for group decision making in evaluating financial risk management.” In Proc., 2012 Int. Conf. on Innovation Management and Technology Research, 215–219. New York: IEEE.
Kassem, M. A. 2022. “Risk management assessment in oil and gas construction projects using structural equation modeling (PLS-SEM).” Gases 2 (2): 33–60. https://doi.org/10.3390/gases2020003.
Khadim, N., R. Agliata, A. Marino, M. J. Thaheem, and L. Mollo. 2022. “Critical review of nano and micro-level building circularity indicators and frameworks.” J. Cleaner Prod. 357 (Oct): 131859. https://doi.org/10.1016/j.jclepro.2022.131859.
Killian, J. 2003. “A forensic analysis of construction litigation, US naval facilities engineering command.” Master’s thesis, Master of Science in Engineering, Texas Univ. at Austin.
Kululanga, G., W. Kuotcha, R. McCaffer, and F. Edum-Fotwe. 2001. “Construction contractor’s claims process framework.” J. Constr. Eng. Manage. 127 (4): 309–314. https://doi.org/10.1061/(ASCE)0733-9364(2001)127:4(309).
Kumaraswamy, M., and K. Yogeswaran. 1998. “Significant sources of construction claims.” Int. Constr. Law Rev. 15 (1): 144–160.
Kumaraswamy, M. M. 1997. “Conflicts, claims and disputes in construction.” Constr. Archit. Manage. 4 (2): 95–111. https://doi.org/10.1108/eb021042.
Kumar Viswanathan, S., A. Panwar, S. Kar, R. Lavingiya, and K. N. Jha. 2020. “Causal modeling of disputes in construction projects.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 12 (4): 04520035. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000432.
Lavin, B., and V. Visalakshi. 2018. “Risk analysis for a customer in a construction project using fuzzy models.” Int. J. Pure Appl. Math. 119 (13): 191–199.
LeBreton, J. M., and J. L. Senter. 2008. “Answers to 20 questions about interrater reliability and interrater agreement.” Organ. Res. Methods 11 (4): 815–852. https://doi.org/10.1177/1094428106296642.
Lee, J., Y. Ham, and J. S. Yi. 2021. “Construction disputes and associated contractual knowledge discovery using unstructured text-heavy data: Legal cases in the United Kingdom.” Sustainability 13 (16): 9403. https://doi.org/10.3390/su13169403.
Lei, P., and Q. Wu. 2007. “Introduction to structural equation modeling: Issues and practical considerations.” Educ. Meas.: Issues Pract. 26 (3): 33–43. https://doi.org/10.1111/j.1745-3992.2007.00099.x.
Li, D., X. Kang, H. Xu, and Y. Mao. 2019. “Adjudication Framework for Construction Disputes.” In Vol. 342 of Proc., 1st Int. Symp. on Innovation and Education, Law and Social Sciences (IELSS 2019), 64–67. Zhengzhou, China: Atlantis Press. https://doi.org/10.2991/ielss-19.2019.13.
Love, P., P. Davis, K. London, and T. Jasper. 2008. Causal modelling of construction disputes. Geelong, VIC, Australia: Deakin Univ.
Luft, J. A., S. Jeong, R. Idsardi, and G. Gardner. 2022. “Literature reviews, theoretical frameworks, and conceptual frameworks: An introduction for new biology education researchers.” CBE Life Sci. Educ. 21 (3): rm33. https://doi.org/10.1187/cbe.21-05-0134.
Maemura, Y., E. Kim, and K. Ozawa. 2018. “Root causes of recurring contractual conflicts in international construction projects: Five case studies from Vietnam.” J. Constr. Eng. Manage. 144 (8): 1–15. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001523.
Mahamid, I. 2016. “Micro and macro level of dispute causes in residential building projects: Studies of Saudi Arabia.” J. King Saud Univ. Eng. Sci. 28 (1): 12–20. https://doi.org/10.1016/j.jksues.2014.03.002.
Makkar, R., and C. Renu Makkar. 2018. “Application of fuzzy logic: A literature review.” Int. J. Stat. Appl. Math. 3 (1): 357–359.
Martin, A., Y. Wang, J. Li, and G. Mends. 2018. “Technical risk factors of international construction.” J. Eng. 2018 (3): 138–146. https://doi.org/10.1049/joe.2016.0389.
Mitkus, S., and T. Mitkus. 2014. “Causes of conflicts in a construction industry: A communicational approach.” Proc. Soc. Behav. Sci. 110 (Aug): 777–786. https://doi.org/10.1016/j.sbspro.2013.12.922.
Mitropoulos, P., and G. Howell. 2001. “Model for understanding, preventing, and resolving project disputes.” J. Constr. Eng. Manage. 127 (3): 223–231. https://doi.org/10.1061/(ASCE)0733-9364(2001)127:3(223).
Moslem, S., O. Ghorbanzadeh, T. Blaschke, and S. Duleba. 2019. “Analysing stakeholder consensus for a sustainable transport development decision by the fuzzy AHP and interval AHP.” Sustainability 11 (12): 3271. https://doi.org/10.3390/su11123271.
Muhammad, R., and A. R. Nasir. 2022. “Integrating BIM in construction dispute resolution: Development of a contractual framework.” Buildings 12 (11): 1828. https://doi.org/10.3390/buildings12111828.
Naji, K. K., M. Gunduz, and O. Maki. 2023. “Development of a campus facility management operational framework using a modified delphi method.” J. Constr. Eng. Manage. 149 (7): 04023052. https://doi.org/10.1061/JCEMD4.COENG-13154.
Naji, K. K., M. Gunduz, and A. F. Naser. 2022. “Construction change order management project support system utilizing delphi method.” J. Civ. Eng. Manage. 28 (7): 564–589. https://doi.org/10.3846/jcem.2022.17203.
Naji, K. K., M. M. Mansour, and M. Gunduz. 2020. “Methods for modeling and evaluating construction disputes: A critical review.” IEEE Access 8: 45641–45652. https://doi.org/10.1109/ACCESS.2020.2976109.
National Bureau of Standards. 2013. National construction contracts and law survey. Newcastle upon Tyne, UK: National Bureau of Standards.
Ng, M. S., D. M. Hall, and S.-H. Hsieh. 2023. “Liability factors and conceptual framework for contracts to manage design for digital fabrication in construction projects.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 15 (1): 1–13. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000578.
Ngacho, C., and D. Das. 2015. “A performance evaluation framework of construction projects: Insights from literature.” Int. J. Project Organ. Manage. 7 (2): 151–173. https://doi.org/10.1504/IJPOM.2015.069616.
Nguyen, L. D., and D. Q. Tran. 2021. “Measurement of fuzzy membership functions in construction risk assessment.” J. Constr. Eng. Manage. 147 (4): 1–13. https://doi.org/10.1061/(ASCE)CO.1943-7862.0002015.
Nonaka, I. 1994. “A dynamic theory of organizational knowledge creation.” Inst. Manage. Sci. 5 (1): 14–37.
Nyström, M. E. 2005. “Contrasting perspectives on the subjective managerial role.” Ph.D. dissertation, Dept. of Learning, Informatics, Management and Ethics, Umeå Univ.
Occhigrossi, F., R. Carpenedo, M. L. G. Leoni, G. Varrassi, E. Chinè, and M. Cascella. 2023. “Delphi-based expert consensus statements for the management of percutaneous radiofrequency neurotomy in the treatment of lumbar facet joint syndrome.” Pain Therapy 12 (3): 863–877. https://doi.org/10.1007/s40122-023-00512-2.
Ogbeifun, E., J. Agwa-Ejon, C. Mbohwa, and J. H. C. Pretorius. 2016. “The Delphi technique: A credible research methodology.” In Proc., Int. Conf. on Industrial Engineering and Operations Management. Johor Bahru, Malaysia: IEOM Society International.
Okuntade, T. F. 2015. Vol. 2 of Managing construction uncertainty in the Nigerian construction industry through the application of fuzzy logic model, 31–36. Multan, Pakistan: Kambohwell Publisher Enterprises.
Otto, K. 2022. The relationship of leadership and artificial intelligence in construction and development industry: A mixed methods research. Lahti, Finland: LAB Univ. of Applied Sciences.
Pokhrel, S. R., G. Chhipi-Shrestha, J. Hager, M. J. Rodriguez, K. Hewage, and R. Sadiq. 2020. “Performance assessment framework for small water systems: Case study in British Columbia.” J. Water Resour. Plann. Manage. 146 (12): 1–13. https://doi.org/10.1061/(ASCE)WR.1943-5452.0001297.
Ramli, M. Z., M. A. Malek, M. Z. Muda, Z. Abd Talib, N. S. Azman, N. F. S. M. Fu’ad, M. H. Zawawi, and H. Y. Katman. 2018. “A review of structural equation model for construction delay study.” Int. J. Eng. Technol. (UAE) 7 (4): 299–306. https://doi.org/10.14419/ijet.v7i4.35.22750.
Rauzana, A. 2016. “Causes of conflicts and disputes in construction projects.” Aust. J. Mech. Civ. Eng. 13 (5): 44–48. https://doi.org/10.9790/1684-1305064448.
Rhys-Jones, S. 1994. “How constructive is construction law?” Constr. Law J. 10 (1): 28–38.
Sabri, O. K., O. Lædre, and A. Bruland. 2019. “Why conflicts occur in roads and tunnels projects in Norway.” J. Civ. Eng. Manage. 25 (3): 252–264. https://doi.org/10.3846/jcem.2019.8566.
Safinia, S. 2014. “A review on dispute resolution methods in UK construction industry.” Int. J. Constr. Eng. Manage. 3 (4): 105–108. https://doi.org/10.5923/j.ijcem.20140304.01.
Sameh, E.-S., A. Irtishad, A. Malak, H. Rawan, M. Samuel, and E.-A. Omar. 2020. “Construction disputes in the UAE: Causes and resolution methods.” Buildings 10 (10): 171. https://doi.org/10.3390/buildings10100171.
Sayed-Gharib, T., A. Price, and W. Lord. 2010. “Improving dispute resolution on construction projects in Kuwait.” In Proc., 18th CIB World Building Congress, 514–526. Toronto: World Building Congress.
Saygili, M., I. E. Mert, and O. B. Tokdemir. 2022. “A decentralized structure to reduce and resolve construction disputes in a hybrid blockchain network.” Autom. Constr. 134 (Mar): 104056. https://doi.org/10.1016/j.autcon.2021.104056.
Senaratne, S., and S. Farhan. 2023. “Role of standard contracts in mitigating disputes in construction.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 15 (1): 1–8. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000593.
Shah, A., R. Bhatt, and J. J. Bhavsar. 2014. “Types and causes of construction claims.” Int. J. Eng. Res. Technol. (IJERT) 3 (12): 732–735.
Shash, A. A., and S. I. Habash. 2021. “Disputes in construction industry: Owners and contractors’ views on causes and remedies.” J. Eng. Project Prod. Manage. 11 (1): 37–51. https://doi.org/10.2478/jeppm-2021-0005.
Shen, W., W. Tang, W. Yu, C. F. Duffield, F. K. P. Hui, Y. Wei, and J. Fang. 2017. “Causes of contractors’ claims in international engineering-procurement-construction projects.” J. Civ. Eng. Manage. 23 (6): 727–739. https://doi.org/10.3846/13923730.2017.1281839.
Sheskin, D. J. 2003. Handbook of parametric and nonparametric statistical procedures: Third Edition. New York: Chapman and Hall/CRC. https://doi.org/10.1201/9781420036268.
Siddhpuria, P., R. Randeri, V. Patel, K. Damdoo, and A. Professor. 2020. “Are disputes in construction industry is really making a noteworthy measure?—A survey in Surat city.” Global Res. Dev. J. Eng. https://doi.org/10.13140/RG.2.2.22469.88809.
Singhal, R., and R. Rana. 2015. “Chi-square test and its application in hypothesis testing.” J. Pract. Cardiovasc. Sci. 1 (1): 69. https://doi.org/10.4103/2395-5414.157577.
Sinha, S. K., H. R. Thomas, and J. R. Kulka. 2007. “Integrating ethics into the engineered construction curriculum.” J. Prof. Issues Eng. Educ. Pract. 133 (4): 291–299. https://doi.org/10.1061/(ASCE)1052-3928(2007)133:4(291).
Soni, S., M. Pandey, and S. Agrawal. 2017. “Conflicts and disputes in construction projects: An overview.” Int. J. Eng. Res. Appl. 07 (06): 40–42. https://doi.org/10.9790/9622-0706074042.
Srinivasnagar, P., and D. K. Mangalore. 2013. “Design of fuzzy logic controllers for optimal performance.” Accessed May 5, 2023. http://www.recrewa.ac.in/Uploads/NBA/NBA_2682021212250.pdf.
Tajul, A. H. L., and M. Sutrisna. 2010. “Developing a framework to minimize the occurrence of construction conflict and disputes in different procurement strategies: An initial review of literature.” In Proc., Annual Conf., Association of Researchers in Construction Management, ARCOM 2010, 1059–1068. Leeds, UK: Association of Researchers in Construction Management.
Tamošaitienė, J., M. Khosravi, M. Cristofaro, D. W. M. Chan, and H. Sarvari. 2021. “Identification and prioritization of critical risk factors of commercial and recreational complex building projects: A delphi study using the TOPSIS method.” Appl. Sci. 11 (17): 1–24. https://doi.org/10.3390/app11177906.
Tanriverdi, C., G. Atasoy, I. Dikmen, and M. T. Birgonul. 2021. “Causal mapping to explore emergence of construction disputes.” J. Civ. Eng. Manage. 27 (5): 288–302. https://doi.org/10.3846/jcem.2021.14900.
Tessema, A. T., G. A. Alene, and N. M. Wolelaw. 2022. “Assessment of risk factors on construction projects in Gondar city, Ethiopia.” Heliyon 8 (11): e11726. https://doi.org/10.1016/j.heliyon.2022.e11726.
Tezel, A., E. Papadonikolaki, I. Yitmen, and P. Hilletofth. 2020. “Preparing construction supply chains for blockchain technology: An investigation of its potential and future directions.” Front. Eng. Manage. 7 (4): 547–563. https://doi.org/10.1007/s42524-020-0110-8.
Thakkar, J. J. 2020. Structural equation modelling (R programming). Singapore: Springer.
Thusharika, A. P. J. N., and M. Abeynayake. 2016. “Framework for mitigating contractual disputes in the Sri Lankan construction industry.” In Greening environment, eco-innovations and entrepreneurship, edited by Y. G. Sandanayake, G. I. Karunasena, and T. Ramachandra, 221–230. Colombo, Sri Lanka: Ceylon Institute of Builders.
Titus, O. O., and K. N. Ali. 2023. “Construction dispute and contract incompleteness in Nigeria construction industry.” Ain Shams Eng. J. 14 (10): 102153. https://doi.org/10.1016/j.asej.2023.102153.
Turney, S. 2022. “Critical values of chi-square (right tail).” Accessed June 6, 2023. https://cdn.scribbr.com/wp-content/uploads/2022/05/Chi-square-table.pdf.
Velmurugan, R., S. Selvamuthukumar, and R. Manavalan. 2011. “Multi criteria decision making to select the suitable method for the preparation of nanoparticles using an analytical hierarchy process.” Pharmazie 66 (11): 836–842. https://doi.org/10.1691/ph.2011.1034.
Vo, K. D., P. T. Nguyen, and Q. L. H. T. T. Nguyen. 2020. “Disputes in managing projects: A case study of construction industry in Vietnam.” J. Asian Finance Econ. Bus. 7 (8): 635–644. https://doi.org/10.13106/jafeb.2020.vol7.no8.635.
Waldron, B. D. 2006. Scope for improvement: A survey of pressure points in Australian construction and infrastructure projects. Sydney, Australia: Australian Constructors Association.
Wang, J., S. Zhang, P. Fenn, X. Luo, Y. Liu, and L. Zhao. 2023. “Adopting BIM to facilitate dispute management in the construction industry: A conceptual framework development.” J. Constr. Eng. Manage. 149 (1): 1–15. https://doi.org/10.1061/(asce)co.1943-7862.0002419.
Watts, V. M., and J. C. Scrivener. 1992. “Review of Australian building disputes settled by litigation.” In Construction conflict management and resolution, edited by P. Fenn and R. Gameson, 209–218. London: E & FN Spon.
Wei, W., Y. Liu, N. Zhou, M. Tian, L. Xie, R. Watson, F. Dai, Y. Chen, and W. Hu. 2023. “Constructing an emergency preparedness evaluation index system for public use during major emerging infectious disease outbreaks: A Delphi study.” BMC Public Health 23 (1): 1109. https://doi.org/10.1186/s12889-023-15980-6.
Wen, Z., H. Liao, E. K. Zavadskas, and J. Antuchevičienė. 2021. “Applications of fuzzy multiple criteria decision making methods in civil engineering: A state-of-the-art survey.” J. Civ. Eng. Manage. 27 (6): 358–371. https://doi.org/10.3846/jcem.2021.15252.
Wildenauer, A., A. Mbabu, J. Underwood, and J. Basl. 2009. “Building-as-a-service: Theoretical foundations and conceptual framework.” Buildings 12 (10): 1594. https://doi.org/10.3390/buildings12101594.
Woodcock, T., Y. Adeleke, C. Goeschel, P. Pronovost, and M. Dixon-Woods. 2020. “A modified Delphi study to identify the features of high quality measurement plans for healthcare improvement projects.” BMC Med. Res. Methodol. 20 (1): 1–9. https://doi.org/10.1186/s12874-019-0886-6.
Xiong, B., M. Skitmore, and B. Xia. 2015. “A critical review of structural equation modeling applications in construction research.” Autom. Constr. 49 (PA): 59–70. https://doi.org/10.1016/j.autcon.2014.09.006.
Xu, J., and W. Lu. 2018. “Smart construction from head to toe: A closed-loop lifecycle management system based on IOT.” In Proc., Construction Research Congress 2018, 157–168. Reston, VA: ASCE. https://doi.org/10.1061/9780784481264.016.
Yao, J. F. F., and J. S. Yao. 2001. “Fuzzy decision making for medical diagnosis based on fuzzy number and compositional rule of inference.” Fuzzy Sets Syst. 120 (2): 351–366. https://doi.org/10.1016/S0165-0114(99)00071-8.
Yussof, S., and A. Ahmad Zaini. 2022. “Conceptual framework in mitigating construction dispute.” IOP Conf. Ser.: Earth Environ. Sci. 1022 (1): 1–4. https://doi.org/10.1088/1755-1315/1022/1/012015.
Zahoor, H., A. P. C. Chan, W. P. Utama, R. Gao, and S. A. Memon. 2017. “Determinants of safety climate for building projects: SEM-based cross-validation study.” J. Constr. Eng. Manage. 143 (6): 1–12. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001298.
Zaneldin, E. K. 2018. “Investigating the types, causes and severity of claims in construction projects in the UAE.” Int. J. Constr. Manage. 24 (5): 1–17. https://doi.org/10.1080/15623599.2018.1484863.
Zhu, X., X. Meng, and M. Zhang. 2021. “Application of multiple criteria decision making methods in construction: A systematic literature review.” J. Civ. Eng. Manage. 27 (6): 372–403. https://doi.org/10.3846/jcem.2021.15260.
Zulkepli, J., and T. Eldabi. 2016. “Towards a framework for conceptual model hybridization in healthcare.” In Proc., 2015 Winter Simulation Conf., 1597–1608. New York: IEEE. https://doi.org/10.1109/WSC.2015.7408280.
Information & Authors
Information
Published In
Journal of Construction Engineering and Management
Volume 150 • Issue 7 • July 2024
Copyright
© 2024 American Society of Civil Engineers.
History
Received: Sep 5, 2023
Accepted: Feb 12, 2024
Published online: Apr 30, 2024
Published in print: Jul 1, 2024
Discussion open until: Sep 30, 2024
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.