Technical Papers
Feb 2, 2012

Managing the Stress of Hong Kong Expatriate Construction Professionals in Mainland China: Focus Group Study Exploring Individual Coping Strategies and Organizational Support

Publication: Journal of Construction Engineering and Management
Volume 138, Issue 10

Abstract

Rapid expansion of the construction industry in mainland China has currently rendered it increasingly common for Hong Kong construction professionals to work in mainland China as expatriates. Given that the unfamiliar working and living environment further escalates these professionals’ stress levels, the current study aims to explore and investigate (1) the experience with stress of Hong Kong expatriate construction professionals in mainland China, (2) the various individual coping strategies they adopt to cope with stress, and (3) the forms of organizational support that are effective in handling stress. Six focus groups (all Hong Kong construction professionals)—including four groups of expatriates working in various cities in mainland China (Beijing, Shanghai, Guangzhou, and Macau), a repatriate group from mainland China, and a group without expatriate experience—were analyzed in the study. Hong Kong expatriate construction professionals in mainland China from all groups had experienced stress in their expatriate assignments. In group discussions, the participants identified six individual coping strategies and three forms of organizational support. To critically explore the coping strategies and organizational support for expatriate professionals, items addressed by the expatriate and nonexpatriate groups were compared. Various recommendations are made for both individual expatriates and related construction organizations.

Get full access to this article

View all available purchase options and get full access to this article.

Acknowledgments

The work described in this paper was fully supported by a grant from the City University of Hong Kong (Project No. 7002232).

References

Anderzen, I., and Arnetz, B. B. (1997). “Psychophysiological reactions during the first year of a foreign assignment: Results of a controlled longitudinal study.” Work Stress, 11(4), 304–318.
Anderzen, I., and Arnetz, B. B. (1999). “Psychophysiological reactions to international adjustment.” Psychother. Psychosom., 68(2), 67–75.
Aycan, Z. (1997). “Expatriate adjustment as a multifaceted phenomenon: Individual and organization level predictors.” Int. J. Hum. Resour. Manage., 8(4), 434–456.
Balch, G. I. (1998). “Exploring perceptions of smoking cessation among high school smokers: Input and feedback from focus groups.” Prev. Med., 27(5), 55–63.
Beyea, S. C., and Nicoll, L. H. (2000). “Learn more using focus groups.” AORN, 71(4), 897–900.
Bhaskar-Shrinivas, P., Harrison, D. A., Shaffer, M. A., and Luk, D. M. (2005). “Input-based and time-based models of international adjustment: Meta-analytic evidence and theoretical extensions.” Acad. Manage. J., 48(2), 257–281.
Black, J. S. (1990). “Locus of control, social support, stress, and adjustment in international transfers.” Asia-Pac. J. Manage., 7(1), 1–29.
Black, J. S., and Mendenhall, M. (1990). “Cross-cultural training effectiveness: A review and theoretical framework for future research.” Acad. Manage. Rev., 15(1), 113–136.
Black, J. S., Mendenhall, M., and Oddou, G. (1991). “Toward a comprehensive model of international adjustment: An integration of multiple theoretical perspectives.” Acad. Manage. Rev., 16(2), 291–317.
Borstorff, P. S., Harris, S. G., Field, H. S., and Giles, W. F. (1997). “Who’ll go? A review of factors associated with employee willingness to work overseas.” Hum. Resour. Plann., 20(3), 29–40.
Carraher, S. M., Sullivan, S., and Carraher, S. C. (2005). “An examination of the stress experience by entrepreneurial expatriate health care professionals working in Benin, Bolvia, Burkino Faso, Ethiopia, Ghana, Niger, Nigeria, Paraguay, South Africa, and Zambia.” Int. J. Entrepreneurship, 9, 45–66.
Carraher, S. M., Sullivan, S. E., and Crocitto, M. M. (2008). “Mentoring across global boundaries: An empirical examination of home- and host-country mentors on expatriate career outcomes.” J. Int. Bus. Stud., 39(8), 1310–1326.
Carver, C. S., Scheier, M. F., and Weintraub, J. K. (1989). “Assessing coping strategies: A theoretically based approach.” J. Pers. Soc. Psychol., 56(2), 267–283.
Census and Statistics Dept. (2009a). “Hong Kong residents working in Mainland China.” 〈http://www.censtatd.gov.hk/products_and_services/products/publications/statistical_report/social_data/index_cd_B1130149_dt_latest.jsp〉 (Dec. 22, 2009).
Census and Statistics Dept. (2009b). “Chain volume measures of GPD by economic activity.” 〈http://www.censtatd.gov.hk/hong_kong_statistics/statistical_tables/index_t.jsp?charsetID=1&tableID=037〉 (Jan. 10, 2009).
Census and Statistics Dept. (2010). “Real salary indices for middle-level managerial and professional employees analyzed by selected industry section.” 〈http://www.censtatd.gov.hk/hong_kong_statistics/statistical_tables/index.jsp?charsetID=1&tableID=025〉 (Apr. 5, 2010).
Chen, C., Chi, J., and Chi, S. C. (2002). “Making justice sense of local-expatriate compensation disparity: Mitigation by local referents, ideological explanations, and interpersonal sensitivity in China-foreign joint ventures.” Acad. Manage. J., 45(4), 807–817.
CIOB. (2006). “Occupational stress in the construction industry.” 〈http://www.ciob.org.uk/resources/publications〉 (Jun. 21, 2007).
Cooper, D. R., and Schindler, P. S. (2006). Business research methods, McGraw-Hill, Irwin, NY.
Curry, L. A., Nembhard, I. M., and Bradley, E. H. (2009). “Qualitative and mixed methods provide unique contributions to outcomes research.” Circ., 119(10), 1442–1452.
Djebarni, R. (1996). “The impact of stress in site management effectiveness.” Constr. Manage. Econ., 14(4), 281–293.
Eisenberger, R., Huntington, R., Hutchison, S., and Sowa, D. (1986). “Perceived organizational support.” J. Appl. Psychol., 71(3), 500–507.
Eriksson, C. B.,et al. (2009). “Social support, organisational support, and religious support in relation to burnout in expatriate humanitarian aid workers.” Ment. Health, Religion, Cult., 12(7), 671–686.
Feldman, D. C., and Bolino, M. C. (1999). “The impact of on-site mentoring on expatriate socialization: A structural equation modeling approach.” Int. J. Hum. Resour. Manage., 10(1), 54–71.
Florkowski, G. W., and Fogel, D. S. (1999). “Expatriate adjustment and commitment: The role of host-unit treatment.” Int. J. Hum. Resour. Manage., 10(5), 783–807.
Folkman, S., and Lazarus, R. S. (1988). “Coping as a mediator of emotion.” J. Pers. Soc. Psychol., 54(3), 466–475.
Folkman, S., Schaefer, C., and Lazarus, R. S. (1979). Cognitive processes as mediators of stress and coping, Wiley, New York.
Gaskell, G. (2000). “Individual and group interviewing.” Qualitative researching with text, image, and sound: A practical handbook, Bauer, M. W., and Gaskell, G., eds., Sage Publications, London, 38–56.
Gmelch, W. H. (1982). Beyond stress to effective management, Wiley, New York.
Guzzo, R. A., Noonan, K. A., and Elron, E. (1994). “Expatriate managers and the psychological contract.” J. Appl. Psychol., 79(4), 617–626.
Haynes, N. S., and Love, P. E. D. (2004). “Psychological adjustment and coping among construction project managers.” Constr. Manage. Econ., 22(2), 129–140.
Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations, SAGE Publications, Thousand Oaks, CA.
Hughes, D., and DuMont, K. (1993). “Using focus groups to facilitate culturally anchored research.” Am. J. Commun. Psychol., 21(6), 775–806.
Jassawalla, A., Asgary, N., and Sashittal, H. (2006). “Managing expatriates: The role of mentors.” Int. J. Commerce Manage., 16(2), 130–140.
Keast, R. L., and Hampson, K. D. (2007). “Building constructive innovation networks: Role of relationship management.” J Constr. Eng. Manage., 133(5), 364–373.
Kraimer, M. L., and Wayne, S. J. (2004). “An examination of perceived organizational support as a multidimensional construct in the context of an expatriate assignment.” J. Manage., 30(2), 209–237.
Kraimer, M. L., Wayne, S. J., and Jaworski, R. A. (2001). “Sources of support and expatriate performance: The mediating role of expatriate adjustment.” Pers. Psychol., 54(1), 71–100.
Krueger, R. A., and Casey, M. A. (2000). Focus groups: A practical guide for applied research, 3rd Ed., SAGE Publications, Thousand Oaks, CA.
Lazarova, M. B., and Cerdin, J. L. (2007). “Revisiting repatriation concerns: Organizational support versus career and contextual influences.” J. Int. Bus. Stud., 38(3), 404–429.
Lazarus, R. S., and Folkman, S. (1984). Stress, appraisal, and coping, Springer, New York.
Leung, M. Y., Chan, Y. S., Chong, A., and Sham, J. F. C. (2008a). “Developing structural integrated stressors-stress models for clients’ and contractors’ cost engineers.” J. Constr. Eng. Manage., 134(8), 635–643.
Leung, M. Y., Chan, Y. S., and Olomolaiye, P. (2008b). “Impact of stress on the performance of construction project managers.” J. Constr. Eng. Manage., 134(8), 344–352.
Leung, M. Y., Chan, Y. S., and Yu, J. Y. (2009). “Integrated model for the stressors and stresses of construction project managers.” J. Constr. Eng. Manage., 135(2), 126–134.
Leung, M. Y., Liu, A. M. M., and Wong, M. K. (2006). “Impacts of stress-coping behaviors on estimation performance.” Constr. Manage. Econ., 24(1), 55–67.
Leung, M. Y., Olomolaiye, P., Chong, A., and Lam, C. C. Y. (2005a). “Impact of stress on estimation performance in Hong Kong.” Constr. Manage. Econ., 23(9), 891–903.
Leung, M. Y., Skitmore, M., Ng, S. T., and Cheung, S. O. (2005b). “Critical stressors influencing construction estimators in Hong Kong.” Constr. Manage. Econo., 23(1), 33–43.
Leung, M. Y., Wong, M. K., and Oloke, D. (2003). “Coping behaviors of construction estimators in stress management.” Proc., 19th Annual Conf. of the Association of Researchers in Construction Management (ARCOM 2003), U.K., 271–277.
Leung, M. Y., Zhang, H., and Skitmore, M. (2008c). “The effects of organizational supports in the estimation process on the stress of construction cost engineers.” J. Constr. Eng. Manage., 134(2), 84–93.
Lindlof, T. R., and Taylor, B. C. (2002). Qualitative communication research methods, 2nd Ed., Sage Publications, Thousand Oaks, CA.
Littrell, L. N., Salas, E., Hess, K. P., Paley, M., and Riedel, S. (2006). “Expatriate preparation: A critical analysis of 25 years of cross-cultural training research.” Hum. Resour. Dev. Rev., 5(3), 355–388.
Matthews, B. M. (2000). “The Chinese value survey: An interpretation of value scales and consideration of some preliminary results.” Int. Educ. J., 1(2), 117–126.
Mellner, C., Krantz, G., and Lundberg, U. (2005). “Medically unexplained symptoms in women as related to physiological stress responses.” Stress Health, 21(1), 45–52.
Mendenhall, M. E., Kuhlmann, T. M., Stahl, G. K., and Osland, J. S. (2002). “Employee development and expatriate assignments.” The Blackwell Handbook of Cross-Cultural Management, Gannon, M. J., and Newman, K. L., eds., Wiley-Blackwell, Oxford, UK.
Millward, L. J. (2006). Research methods in psychology, 3rd Ed., Breakwell, G. M., Fife-Schaw, C., Hammond, S., and Smith, J. A., eds., Sage Publications, Thousand Oaks, CA.
Morgan, D. L., and Krueger, R. A. (1998). The focus group kit, Sage Publications, London.
Morris, M. A., and Robie, C. (2001). “A meta-analysis of the effects of cross-cultural training on expatriate performance and adjustment.” Int. J. Training Dev., 5(2), 112–125.
Munz, D. C., Kohler, J. M., and Greenberg, C. I. (2001). “Effectiveness of a comprehensive worksite stress management program: Combining organizational and individual interventions.” Int. J. Stress Manage., 8(1), 49–62.
National Bureau of Statistics. (2008). “Main indicators on construction enterprises.” China statistical yearbooks, National Bureau of Statistics of China, Beijing.
National Bureau of Statistics. (2009). “China statistical yearbooks.” National Bureau of Statistics Plan Rep., National Bureau of Statistics Communiqués, Beijing.
National Bureau of Statistics. (2010a). “Main social and economic indicators of provincial capitals and cities specially designated in the state plan (2009).” China statistical yearbooks, National Bureau of Statistics of China, Beijing.
National Bureau of Statistics. (2010b). “Main economic indicators on construction enterprises of professional contractors by region (2009).” China statistical yearbooks, National Bureau of Statistics of China, Beijing.
National Bureau of Statistics. (2010c). “Owners’ equity of construction enterprises by registration status and region (2009).” China statistical yearbooks, National Bureau of Statistics of China, Beijing.
Newton, T. J., and Keenan, A. (1985). “Coping with work-related stress.” Hum. Relat., 38(2), 107–126.
Paganus, S. (2006). “Finnish business repatriates’ coping strategies at work: Problem-focused and emotion-focused forms of coping.” New directions in expatriate research, Collings, D. G., Heraty, N., and Morley, M. J., eds., Palgrave Macmillan, Basingstoke, New York, 166–184.
Rhoades, L., and Eisenberger, R. (2002). “Perceived organizational support: A review of the literature.” J. Appl. Psychol., 87(4), 698–714.
Rivera, R. (2008). “The work adjustment process of expatriate managers: An exploratory study in Latin America.” J. Centrum Cathedra, 1(1), 88–92.
Selmer, J. (2000). “Adjustment of Western business expatriates in Hong Kong versus the Chinese mainland.” Asia-Pac. J. Manage., 17(3), 519–538.
Selmer, J. (2001). “Coping and adjustment of Western expatriate managers in Hong Kong.” Scand. J. Manage., 17(2), 167–185.
Selmer, J. (2002). “Coping strategies applied by western vs overseas Chinese business expatriates in China.” Int. J. Hum. Resour. Manage., 13(1), 19–34.
Selmer, J., and Leung, A. S. M. (2007). “Symptom and problem focused coping strategies of business women expatriates and their socio-cultural adjustment in Hong Kong.” Women. Manage. Rev., 22(7), 588–606.
Selye, H. (1982). “History and present status of the stress concept.” Handbook of stress: Theoretical and clinical aspects, Breznitz, S., and Goldberg, L., eds., The Free Press, New York, 7–17.
Stahl, G. K., and Caligiuri, P. (2005). “The effectiveness of expatriate coping strategies: The moderating role of cultural distance, position level, and time on the international assignment.” J. Appl. Psychol., 90(4), 603–615.
Stroh, L. K., Gregersen, H. B., and Black, S. J. (1998). “Closing the gap: expectations versus reality among repatriates.” J. World Bus., 33(2), 111–124.
Sturges, J., Guest, D., and Davey, K. M. (2000). “Who’s in charge? Graduates’ attitudes to and experiences of career management and their relationship with organizational commitment.” Eur. J. Work Organ. Psychol., 9(3), 351–370.
Takeuchi, R., Wang, M., Marinova, S. V., and Yao, X. (2009). “The role of domain-specific perceived organizational support during expatriation and their implications for performance.” Organ. Sci., 20(3), 621–634.
Takeuchi, R., Yun, S., and Tesluk, P. E. (2002). “An examination of crossover and spillover effects of spousal and expatriate cross-cultural adjustment on expatriate outcomes.” J. Appl. Psychol., 87(4), 655–666.
Taylor, J. E., Dossick, C. S., and Garvin, M. (2011). “Meeting the burden of proof with case-study research.” J. Constr. Eng. Manage., 137(4), 303–311.
Tracy, S. J., Lutgen-Sandvik, P., and Alberts, J. K. (2006). “Nightmares, demons, and slaves: Exploring the plainful metaphors of workplace bullying.” Manage. Commun. Q., 20(2), 148–185.
Van der Heijden, J. A. V., Van Engen, M. L., and Paauwe, J. (2009). “Expatriate career support: Predicting expatriate turnover and performance.” Int. J. Hum. Resour. Manage., 20(4), 831–845.
Vocational Training Council (VTC). (2009). “2009 Manpower survey report: Building and civil engineering industry.” Building and Civil Engineering Training Board, Hong Kong.
Wang, M., and Takeuchi, R. (2007). “The role of goal orientation during expatriation: A cross-sectional and longitudinal investigation.” J. Appl. Psychol., 92(5), 1437–1445.
Wang, X., and Nayir, D. Z. (2006). “How and when is social networking important? Comparing European expatriate adjustment in China and Turkey.” J. Int. Manage., 12(4), 449–472.
Ward, C., Bochner, S., and Furnham, A. (2001). The psychology of culture shock, Taylor and Francis, Philadelphia.
Waxin, M. F. (2004). “Expatriates’ interaction adjustment: The direct and moderator effects of culture of origin.” Int. J. Intercult. Rel., 28(1), 61–79.

Information & Authors

Information

Published In

Go to Journal of Construction Engineering and Management
Journal of Construction Engineering and Management
Volume 138Issue 10October 2012
Pages: 1150 - 1160

History

Received: Oct 27, 2010
Accepted: Jan 31, 2012
Published online: Feb 2, 2012
Published in print: Oct 1, 2012

Permissions

Request permissions for this article.

Authors

Affiliations

Isabelle Yee Shan Chan [email protected]
Postdoctoral Fellow, Dept. of Civil and Architectural Engineering, City Univ. of Hong Kong, Tat Chee Ave., Kowloon Tong, Hong Kong. E-mail: [email protected]
Mei-yung Leung [email protected]
Assistant Professor, Dept. of Civil and Architectural Engineering, City Univ. of Hong Kong, Tat Chee Ave., Kowloon Tong, Hong Kong (corresponding author). E-mail: [email protected]
Sherwood Shi Wang Yu [email protected]
Teaching Assistant, Institute of Project Management, School of Mechanics and Civil Engineering, China Univ. of Mining and Technology, PRC China. E-mail: [email protected]

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share