Job Performance Evaluation for Construction Companies: An Analytic Network Process Approach
Publication: Journal of Construction Engineering and Management
Volume 132, Issue 8
Abstract
This paper aims at presenting a job performance evaluation process for construction companies. Human resource is a core economic asset. Organizations are responsible for helping their employees work at their optimal level. Job performance evaluations become an essential organizational activity, which can sustain employee performance. Existing literature has suggested that the construction industry does not pay attention to the importance of job performance evaluation. This paper presents the use of the analytic network process (ANP) to assign weights to a set of job performance criteria. It also describes a process for job performance evaluation. An example is demonstrated to illustrate how to construct the supermatrix for ANP.
Get full access to this article
View all available purchase options and get full access to this article.
Acknowledgments
The writers would like to thank the anonymous reviewers for their comments on earlier versions of this paper. The paper was partially supported by The Hong Kong Polytechnic University under Grant No. UNSPECIFIEDG-YW72.
References
Borman, W. C. (1991). “Job behavior, performance, and effectiveness.” Handbook of industrial and organizational psychology, 2nd Ed., M. D. Dunnette and L. M. Hough, eds., Vol. 2, Consulting Psychologists, Palo Alto, Calif., 271–326.
Cheng, E. W. L., and Li, H. (2001). “Analytic hierarchy process: An approach to determine measures for business performance.” Measuring Business Excellence, 5(3), 30–36.
Cheng, E. W. L., and Li, H. (2002). “Construction partnering process and associated critical success factors: Quantitative investigation.” J. Manage. Eng., 18(4), 194–202.
Cheng, E. W. L., and Li, H. (2003). “Utility of consistency measure in analytic hierarchy process.” Constr. Innovation, 3(4), 231–247.
Cheng, E. W. L., and Li, H. (2005). “Analytic network process applied to project selection.” J. Constr. Eng. Manage., 131(4), 459–466.
Cheng, E. W. L., Li, H., and Love, P. E. D. (2000). “Establishment of critical success factors for construction partnering.” J. Manage. Eng., 16(2), 84–92.
Clarke, A., and Manton, S. (1997). “A benchmarking tool for change management.” Bus. Process Manage., 3(3), 248–255.
Conway, J. M. (1996). “Analysis and design of multitrait-multirater performance appraisal studies.” J. Manage., 22(1), 139–162.
Deadrick, D. L., and Gardner, D. G. (2000). “Performance distributions: measuring employee performance using total quality management principles.” J. Qual. Manage., 4(2), 225–241.
Hanna, A. S., and Brusoe, J. K. (1997). “Study of performance evaluations in electrical construction industry.” J. Manage. Eng., 13(6), 66–74.
Horowitz, I., and Zappe, C. (1995). “The linear programming alternative to policy capturing for eliciting criteria weights in the performance appraisal process.” Omega, 23(6), 667–676.
Igbaria, M. (1991). “Job performance of MIS professionals: An examination of the antecedents and consequences.” J. Eng. Technol. Manage. 8, 141–171.
Ireland, V. (2004). “Improving staff performance.” Constr. Manage. Econom. 22(2), 121.
Katzell, R. A., and Thompson, D. E. (1990). “Work motivation: theory and practice.” Am. Psychol., 45(2), 144–153.
Lee, K., and Nagaraj, S. (1988). “Earnings and the principal components of job performance.” Econ. Lett., 26, 95–97.
Locher, A. H., and Teel, K. S. (1988). “Appraisal trends.” Pers. J., September, 139–145.
Malka, S. (1990). “Application of the multitrait-multirater approach to performance appraisal in social service organizations.” Eval. Program Plann., 13, 243–250.
Meade, L., and Sarkis, J. (1998). “Strategic analysis of logistics and supply chain management systems using the analytic network process.” Transp. Res. Part E, 34(3), 201–215.
Meade, L., and Sarkis, J. (1999). “Analyzing organizational project alternatives for agile manufacturing processes: an analytic network approach.” Int. J. Prod. Res., 37(2), 241–261.
Meyer, J. P., Allen, N. J., and Smith, C. A. (1993). “Commitment to organizations and occupations: extension and test of a three-component conceptualization.” J. Appl. Psychol., 78, 538–551.
Meyer, J., Paunonen, S. V., Gellatly, I., Goffin, R., and Jackson, D. (1989). “Organizational commitment and job performance: It’s the nature of the commitment that counts.” J. Appl. Psychol., 74, 152–156.
Mount, M. K. (1984). “Psychometric properties of subordinate ratings of managerial performance.” Pers. Psychol., 37, 687–702.
Saaty, R. W. (2003). Decision making in complex environments, Creative Decisions Foundation, Pittsburgh.
Saaty, T. L. (1980). The analytic hierarchy process, McGraw-Hill, New York.
Saaty, T. L. (1994). “How to make a decision: the analytic hierarchy process.” Interfaces, 24(6), 19–43.
Saaty, T. L. (1996). Decision making with dependence and feedback: The analytic network process, RWS, Pittsburgh.
Shaout, A., and Al-Shammari, M. (1998). “Fuzzy logic modeling for performance appraisal systems: a framework for empirical evaluation.” Expert Sys. Applic., 14, 323–328.
Siders, M. A., George, G., and Dharwadkar, R. (2001). “The relationship of internal and external commitment foci to objective job performance measures.” Acad. Manage J., 44(3), 570–579.
Super Decisions Software for Decision-Making. (2005). Creative Decisions Foundation, Pittsburgh, http://www.superdecisions.com/
Woods, R. H., Sciarini, M., and Breiter, D. (1998). “Performance appraisals in hotels.” Cornell Hotel Restaurant Adm. Q., April, 25–29.
Information & Authors
Information
Published In
Copyright
© 2006 ASCE.
History
Received: Jun 10, 2003
Accepted: Feb 8, 2006
Published online: Aug 1, 2006
Published in print: Aug 2006
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.