Evaluating the Performance of Campus Facility Management through Structural Equation Modeling Based on Key Performance Indicators
Publication: Journal of Management in Engineering
Volume 40, Issue 1
Abstract
This paper presents the development of a comprehensive campus facility management performance assessment model (CFMPM). The model employs structural equation modeling (SEM) and incorporates a thorough list of crucial success factors. The CFMPM tool is intended for use by industry shareholders to evaluate the operational effectiveness of campus facility management (CFM) and analyze the proficiency and constraints of CFM organization across diverse managerial tiers. Key CFM success factors were collected using interviews with experts and relevant literature, validated using two rounds of the Delphi technique with 14 highly qualified experts, and disseminated via an online questionnaire to industry experts who rated them according to their significance. Data were obtained from 402 participants hailing from diverse regions. Then, SEM was used to perform a quantitative analysis of the interconnectedness between the various aspects of CFM performance, with the aim of ascertaining the influence of each construct on overall performance. The model was rigorously assessed for its robustness across several parameters, including goodness-of-fit measurements, multivariate normality tests, and reliability and validity tests, in addition to hypothesis analysis. The gathered data were used to construct a CFMPM comprising 45 key performance indicators of successful CFM grouped into seven different constructs. The application of SEM revealed a noteworthy correlation between the operational indicators of proficient CFM and the construct groups, in addition to the impact of efficacious CFM constructs on CFM performance overall. This research enhances the existing knowledge base by identifying vital indicators for the evaluation of CFM effectiveness and utilizing them to formulate an inclusive global SEM capable of serving as a tool for gauging the efficiency of CFM. This could lend valuable support for organizations, facility managers, and policy makers when making well-informed decisions.
Get full access to this article
View all available purchase options and get full access to this article.
Data Availability Statement
Some or all data, models, or code that support the findings of this study are available from the corresponding author upon reasonable request.
References
Abisuga, A. O., C. C. Wang, and R. Y. Sunindijo. 2020. “Facility managers’ responses to user post-occupancy feedback: A conceptual framework.” Facilities 38 (7–8): 481–499. https://doi.org/10.1108/F-10-2018-0119.
Akategeka, E., D. Sekiwu, and F. Ssempala. 2020. “Facilities management and quality of teaching and learning at a multi-campus public university in Uganda.” Int. J. Educ. Policy Res. Rev. 7 (3): 91–104. https://doi.org/10.15739/IJEPRR.20.011.
Akhanova, G., A. Nadeem, J. R. Kim, and S. Azhar. 2020. “A multi-criteria decision-making framework for building sustainability assessment in Kazakhstan.” Sustainable Cities Soc. 52 (Jan): 101842. https://doi.org/10.1016/j.scs.2019.101842.
Akinsola, O. E., P. O. Hussaini, S. O. Oyenuga, and A. O. Fatokun. 2012. “Critical factors influencing facility maintenance management of tertiary institutional buildings in Southwest Nigeria.” Mediterr. J. Soc. Sci. 3 (11): 489–496. https://doi.org/10.36941/mjss.
Akpa, V., O. Asikhia, and N. Nneji. 2021. “Organizational culture and organizational performance: A review of literature.” Int. J. Adv. Eng. Manage. 3 (1): 361–372. https://doi.org/10.35629/5252-0301361372.
Amaral, A. R., E. Rodrigues, A. R. Gaspar, and Á. Gomes. 2020. “A review of empirical data of sustainability initiatives in university campus operations.” J. Cleaner Prod. 250 (Mar): 119558. https://doi.org/10.1016/j.jclepro.2019.119558.
Amaratunga, D. 2001. “Theory building in facilities management performance measurement: Application of some core performance measurement and management principles.” Ph.D. dissertation. Dept. of Construction and Property Management, Univ. of Salford.
Amaratunga, D., and D. Baldry. 2003. “A conceptual framework to measure facilities management performance.” Property Manage. 21 (2): 171–189. https://doi.org/10.1108/02637470310478909.
Ansari, R., E. Shakeri, and A. Raddadi. 2015. “Framework for aligning project management with organizational strategies.” J. Manage. Eng. 31 (4): 04014050. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000249.
Antillon, E. I., M. J. Garvin, K. R. Molenaar, and A. Javernick-Will. 2018. “Influence of interorganizational coordination on lifecycle design decision making: Comparative case study of public–private partnership highway projects.” J. Manage. Eng. 34 (5): 05018007. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000623.
Asiabaka, I. P. 2008. “The need for effective facility management in schools in Nigeria.” New York Sci. J. 1 (2): 10–21.
Asiaei, K., Z. Rezaee, N. Bontis, O. Barani, and N. S. Sapiei. 2021. “Knowledge assets, capabilities and performance measurement systems: A resource orchestration theory approach.” J. Knowl. Manage. 25 (8): 1947–1976. https://doi.org/10.1108/JKM-09-2020-0721.
Asiyai, R. I. 2020. “Best practices for quality assurance in higher education: Implications for educational administration.” Int. J. Leadersh. Educ. 25 (5): 843–854. https://doi.org/10.1080/13603124.2019.1710569.
Atkin, B., and L. Bildsten. 2017. “A future for facility management.” Constr. Innov. 17 (2): 116–124. https://doi.org/10.1108/CI-11-2016-0059.
Atkin, B., and A. Brooks. 2021. Total facility management. Hoboken, NJ: Wiley-Blackwell.
Bagozzi, R. P., and Y. Yi. 2012. “Specification, evaluation, and interpretation of structural equation models.” J. Acad. Market. Sci. 40: 8–34.
Bentler, P. M. 1990. “Comparative fit indexes in structural models.” Psychol. Bull. 107 (2): 238–246. https://doi.org/10.1037/0033-2909.107.2.238.
Bernold, L. E. 2016. “Discussion of ‘Barriers of implementing modern methods of construction’ by M. Motiar Rahman.” J. Manage. Eng. 32 (2): 07015002. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000411.
Besiktepe, D., M. E. Ozbek, and R. A. Atadero. 2021. “Condition assessment framework for facility management based on fuzzy sets theory.” Buildings 11 (4): 156. https://doi.org/10.3390/buildings11040156.
Bortolini, R., and N. Forcada. 2018. “Building inspection system for evaluating the technical performance of existing buildings.” J. Perform. Constr. Facil. 32 (5): 04018073. https://doi.org/10.1061/(ASCE)CF.1943-5509.0001220.
Byrne, B. M. 2010. Structural equation modeling with AMOS: Basic concepts, applications, and programming. New York: Routledge.
Byrne, B. M., and F. J. Van de Vijver. 2010. “Testing for measurement and structural equivalence in large-scale cross-cultural studies: Addressing the issue of nonequivalence.” Int. J. Test. 10 (2): 107–132. https://doi.org/10.1080/15305051003637306.
Cárcel-Carrasco, J., and C. Gómez-Gómez. 2021. “Qualitative analysis of the perception of company managers in knowledge management in the maintenance activity in the era of industry 4.0.” Processes 9 (1): 121. https://doi.org/10.3390/pr9010121.
Cardellino, P., and E. Finch. 2006. “Evidence of systematic approaches to innovation in facilities management.” J. Facil. Manage. 4 (3): 150–166. https://doi.org/10.1108/14725960610673742.
Chan, A. P., D. W. Chan, and J. F. Yeung. 2009. “Overview of the application of ‘fuzzy techniques’ in construction management research.” J. Constr. Eng. Manage. 135 (11): 1241–1252. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000099.
Chandrashekaran, A., and B. Gopalakrishnan. 2008. “Maintenance risk reduction for effective facilities management.” J. Facil. Manage. 6 (1): 52–68. https://doi.org/10.1108/14725960810847468.
Cheng, J. C., W. Chen, Y. Tan, and M. Wang. 2016. “A BIM-based decision support system framework for predictive maintenance management of building facilities.” In Proc., 16th Int. Conf. on Computing in Civil and Building Engineering, 711–718. Montréal, QC, Canada: International Society of Computing in Civil and Building Engineering.
Cho, K., and Y. Yoon. 2016. “Decision support model for determining cost-effective renovation time.” J. Manage. Eng. 32 (3): 04015051. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000418.
Chopra, A. 2021. “Applications and barriers of reliability centered maintenance (RCM) in various industries: A review.” Ind. Eng. J. 14 (1): 15–24.
Cobbinah, P. J. 2010. “Maintenance of buildings of public institutions in Ghana: Case study of selected institutions in the Ashanti region.” Doctoral dissertation, Dept. of Architecture and Planning, Kumas Univ. of Science and Technology.
Condotta, M., and C. Scanagatta. 2023. “BIM-based method to inform operation and maintenance phases through a simplified procedure.” J. Build. Eng. 65 (Apr): 105730. https://doi.org/10.1016/j.jobe.2022.105730.
Cooper, D. R., and P. S. Schindler. 2003. Business research methods. 11th ed., 371–406. New York: McGraw-Hill.
Cox, R. F., R. R. A. Issa, and D. Ahrens. 2003. “Management’s perception of key performance indicators for construction.” J. Constr. Eng. Manage. 129 (2): 142–151. https://doi.org/10.1061/(ASCE)0733-9364(2003)129:2(142).
Dagiliūtė, R., G. Liobikienė, and A. Minelgaitė. 2018. “Sustainability at universities: Students’ perceptions from green and non-green universities.” J. Cleaner Prod. 181 (Apr): 473–482. https://doi.org/10.1016/j.jclepro.2018.01.213.
de Mattos Nascimento, D. L., O. L. G. Quelhas, M. J. Meiriño, R. G. G. Caiado, S. D. Barbosa, and P. Ivson. 2018. “Facility management using digital Obeya room by integrating BIM-lean approaches–An empirical study.” J. Civ. Eng. Manage. 24 (8): 581–591. https://doi.org/10.3846/jcem.2018.5609.
Demirdogen, G., Z. Işık, and Y. Arayici. 2023. “BIM-based big data analytic system for healthcare facility management.” J. Build. Eng. 64 (Apr): 105713. https://doi.org/10.1016/j.jobe.2022.105713.
Diamantopoulos, A., and J. A. Siguaw. 2000. “Introducing LISREL: A guide for the uninitiated. London: SAGE.
Dixit, M. K., V. Venkatraj, M. Ostadalimakhmalbaf, F. Pariafsai, and S. Lavy. 2019. “Integration of facility management and building information modeling (BIM): A review of key issues and challenges.” Facilities 37 (7–8): 455–483. https://doi.org/10.1108/F-03-2018-0043.
Dubem, I. I., O. O. Stephen, G. O. Michael, and A. Timothy. 2013. “Assessing the level of commitment and barriers to sustainable facilities management practice: A case of Nigeria.” Int. J. Sustainable Built Environ. 1 (2): 167–176. https://doi.org/10.1016/j.ijsbe.2013.06.002.
Elmualim, A., A. Czwakiel, R. Valle, G. Ludlow, and S. Shah. 2017. “The practice of sustainable facilities management: Design sentiments and the knowledge chasm.” In Design management for sustainability, 91–102. England, UK: Routledge.
Elmualim, A., D. Shockley, R. Valle, G. Ludlow, and S. Shah. 2010. “Barriers and commitment of facilities management profession to the sustainability agenda.” Build. Environ. 45 (1): 58–64. https://doi.org/10.1016/j.buildenv.2009.05.002.
Ensafi, M., W. Thabet, K. Afsari, and E. Yang. 2023. “Challenges and gaps with user-led decision-making for prioritizing maintenance work orders.” J. Build. Eng. 66 (May): 105840. https://doi.org/10.1016/j.jobe.2023.105840.
Esrafilian-Najafabadi, M., and F. Haghighat. 2021. “Occupancy-based HVAC control systems in buildings: A state-of-the-art review.” Build. Environ. 197 (Jun): 107810. https://doi.org/10.1016/j.buildenv.2021.107810.
Etikan, I., S. A. Musa, and R. S. Alkassim. 2016. “Comparison of convenience sampling and purposive sampling.” Am. J. Theor. Appl. Stat. 5 (1): 1–4. https://doi.org/10.11648/j.ajtas.20160501.11.
Faisal, P., and Z. Kisman. 2020. “Information and communication technology utilization effectiveness in distance education systems.” Int. J. Eng. Bus. Manage. 12 (Mar): 184797902091187. https://doi.org/10.1177/1847979020911872.
Fan, X., B. Thompson, and L. Wang. 1999. “Effects of sample size, estimation methods, and model specification on structural equation modeling fit indexes.” Struct. Equation Modell. Multidiscip. J. 6 (1): 56–83. https://doi.org/10.1080/10705519909540119.
Femi, O. T. 2014. “Effects of faulty design and construction on building maintenance.” Int. J. Tech. Enhanced Emerg. Eng. Res. 2 (5): 59–64. https://doi.org/10.1061/(ASCE)0887-3828(1996)10:4(171).
Fortune Business Insights. 2022. “Facility management market size, share, trends | Report [2029].” Accessed January 25, 2023. https://www.fortunebusinessinsights.com/industry-reports/facility-management-market-101658.
Francisco, A., N. Mohammadi, and J. E. Taylor. 2019. “Smart city digital twin-enabled energy management: Toward real-time urban building energy benchmarking.” J. Manage. Eng. 36 (2): 04019045. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000741.
Ganisen, S., A. H. Mohammed, L. J. Nesan, and G. Kanniyapan. 2015. “Critical success factors for low cost housing building maintenance organization.” Jurnal Teknologi 74 (2): 31–40. https://doi.org/10.11113/jt.v74.4520.
Gao, S., P. L. Mokhtarian, and R. A. Johnston. 2008. “Nonnormality of data in structural equation models.” Transp. Res. Rec. 2082 (1): 116–124. https://doi.org/10.3141/2082-14.
Gefen, D., D. Straub, and M. C. Boudreau. 2000. “Structural equation modeling and regression: Guidelines for research practice.” Commun. Assoc. Inf. Syst. 4 (1): 7. https://doi.org/10.17705/1CAIS.00407.
Griffin, R. W. 2021. Management. Boston: Cengage.
Guarte, J. M., and E. B. Barrios. 2006. “Estimation under purposive sampling.” Commun. Stat. Simul. Comput. 35 (2): 277–284. https://doi.org/10.1080/03610910600591610.
Gunduz, M., M. T. Birgonul, and M. Ozdemir. 2017. “Fuzzy structural equation model to assess construction site safety performance.” J. Constr. Eng. Manage. 143 (4): 04016112. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001259.
Gunduz, M., and H. A. Elsherbeny. 2020. “Operational framework for managing construction-contract administration practitioners’ perspective through modified Delphi method.” J. Constr. Eng. Manage. 146 (3): 04019110. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001768.
Hair, J. F., Jr., W. C. Black, B. J. Babin, and R. E. Anderson. 2010. Multivariate data analysis: A global perspective. 7th ed. Upper Saddle River, NJ: Pearson Education.
Hair, J. F., W. C. Black, B. J. Babin, and R. E. Anderson. 2014. Multivariate data analysis. London: Pearson.
Häkkinen, T., and K. Belloni. 2011. “Barriers and drivers for sustainable building.” Build. Res. Inf. 39 (3): 239–255. https://doi.org/10.1080/09613218.2011.561948.
Hassan, S. A., N. G. M. Jameel, and B. Şekeroğlu. 2016. “Smart solid waste monitoring and collection system.” Int. J. Adv. Res. Comput. Sci. Software Eng. 6 (10): 7–12.
Hatcher, L. 1994. A step-by-step approach to using SAS for factor analysis and structural equation modeling. Cary, NC: SAS Institute.
Hauge, B. S., and D. C. Johnston. 2001. “Reliability centered maintenance and risk assessment.” In Proc., Int. Symp. on Product Quality and Integrity Annual Reliability and Maintainability Symp., 36–40. New York: IEEE.
Haynes, B., and I. Price. 2004. “Quantifying the complex adaptive workplace.” Facilities 22 (1–2): 8–18. https://doi.org/10.1108/02632770410517906.
Ho, D. C. W., H. F. Leung, S. K. Wong, A. K. G. Cheung, S. S. Y. Lau, W. S. Wong, D. P. Y. Lung, and K. W. Chau. 2004. “Assessing the health and hygiene performance of apartment buildings.” Facilities 22 (3–4): 58–69. https://doi.org/10.1108/02632770410527789.
Hong, T., C. Koo, T. Kwak, and H. S. Park. 2014. “An economic and environmental assessment for selecting the optimum new renewable energy system for educational facility.” Renew. Sustainable Energy Rev. 29 (Jan): 286–300. https://doi.org/10.1016/j.rser.2013.08.061.
Hosamo, H. H., H. K. Nielsen, D. Kraniotis, P. R. Svennevig, and K. Svidt. 2023. “Digital twin framework for automated fault source detection and prediction for comfort performance evaluation of existing non-residential Norwegian buildings.” Energy Build. 281 (Feb): 112732. https://doi.org/10.1016/j.enbuild.2022.112732.
Hu, L. T., and P. M. Bentler. 1999. “Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives.” Struct. Equation Model. Multidiscip. J. 6 (1): 1–55. https://doi.org/10.1080/10705519909540118.
IFMA (International Facilities Management Association). 2022. What is facility management. Houston: IFMA.
Ikedaishi, D. I., S. O. Ogunlana, P. Boateng, and O. Okwuashi. 2012. “Analysis of risks associated with FM outsourcing: A multivariate approach.” J. Facil. Manage. 10 (4): 301–316. https://doi.org/10.1108/14725961211265756.
Islam, R., T. H. Nazifa, and S. F. Mohamed. 2019. “Factors influencing facilities management cost performance in building projects.” J. Perform. Constr. Facil. 33 (3): 4019036. https://doi.org/10.1061/(ASCE)CF.1943-5509.0001284.
Jensen, P. A., S. B. Nielsen, and H. L. Rasmussen. 2023. “Collaboration between researchers and practitioners on developing facilities management standards and guidelines.” Facilities 41 (5–6): 357–371. https://doi.org/10.1108/F-06-2022-0091.
Jöreskog, K. G., and D. Sörbom. 1996. LISREL 8: User’s reference guide. Chapel Hill, NC: Scientific Software International.
Kaldellis, J. K., D. Zafirakis, and E. Kondili. 2010. “Energy pay-back period analysis of stand-alone photovoltaic systems.” Renew. Energy 35 (7): 1444–1454. https://doi.org/10.1016/j.renene.2009.12.016.
Kasozi, A. B. K. 2017. The national council for higher education and the growth of the university sub-sector in Uganda, 2002–2012. Dakar, Senegal: Council for the Development of Social Science Research in Africa.
Kaupa, F., and M. J. Naude. 2021. “Critical success factors in the supply chain management of essential medicines in the public health-care system in Malawi.” J. Global Oper. Strategic Sourcing 14 (3): 454–476. https://doi.org/10.1108/JGOSS-01-2020-0004.
Kincaid, D. G. 1994. “Measuring performance in facility management.” Facilities 12 (6): 17–20. https://doi.org/10.1108/02632779410060265.
Klammt, F. 2004. “Financial management for facility managers.” In Facility design and management handbook, 510–537. New York: McGraw-Hill.
Kline, R. B. 1998. “Software review: Software programs for structural equation modeling: Amos, EQS, and LISREL.” J. Psychoeducational Assess. 16 (4): 343–364. https://doi.org/10.1177/073428299801600407.
Koleoso, H. A., M. M. Omirin, and Y. A. Adewunmi. 2017. “Performance measurement scale for facilities management service in Lagos, Nigeria.” J. Facil. Manage. 15 (2): 128–152. https://doi.org/10.1108/JFM-04-2016-0015.
Krippendorff, K. 2013. Content analysis: An introduction to its methodology. 3rd ed. Los Angeles: SAGE.
Le, A. T. H., and M. Sutrisna. 2023. “Project cost control system and enabling-factors model: PLS-SEM approach and importance-performance map analysis.” Eng. Constr. Archit. Manage. https://doi.org/10.1108/ECAM-07-2022-0619.
Lee, B., S. Ahn, and C. R. Ahn. 2022. “Understanding occupants’ physical distancing behavior for safer facility operation under COVID-19 in the context of educational facilities.” J. Manage. Eng. 38 (3): 04022007. https://doi.org/10.1061/(ASCE)ME.1943-5479.0001030.
Liao, S. H., and C. C. Wu. 2010. “System perspective of knowledge management, organizational learning, and organizational innovation.” Expert Syst. Appl. 37 (2): 1096–1103. https://doi.org/10.1016/j.eswa.2009.06.109.
Lin, M., A. Ali, M. S. Andargie, and E. Azar. 2021. “Multidomain drivers of occupant comfort, productivity, and well-being in buildings: Insights from an exploratory and explanatory analysis.” J. Manage. Eng. 37 (4): 04021020. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000923.
Liu, Z., and G. Mutinda. 2016. “On progress of mass tertiary education: Case of Lebanon, Kenya and Oman.” Higher Educ. Stud. 6 (4): 1–11. https://doi.org/10.5539/hes.v6n4p1.
MacCallum, R. C., M. W. Browne, and H. M. Sugawara. 1996. “Power analysis and determination of sample size for covariance structure modeling.” Psychol. Methods 1 (2): 130–149. https://doi.org/10.1037/1082-989X.1.2.130.
Machika, P., C. Troskie-de Bruin, and R. M. Albertyn. 2014. “The student’s experience of attending large classes in a South African higher education context.” Mediterr. J. Soc. Sci. 5 (16): 375–380.
Maki, O., M. Alshaikhli, M. Gunduz, K. K. Naji, and M. Abdulwahed. 2022. “Development of digitalization road map for healthcare facility management.” IEEE Access 10 (Jan): 14450–14462. https://doi.org/10.1109/ACCESS.2022.3146341.
Malhotra, N., J. Hall, M. Shaw, and P. Oppenheim. 2006. Marketing research: An applied orientation. Geelong, Australia: Deakin Univ.
Mardia, K. V. 1970. “Measures of multivariate skewness and kurtosis with applications.” Biometrika 57 (3): 519–530. https://doi.org/10.1093/biomet/57.3.519.
Marsh, H. W., and D. Hocevar. 1985. “Application of confirmatory factor analysis to the study of self-concept: First and higher-order factor models and their invariance across groups.” Psychol. Bull. 97 (3): 562–582.
Matsunaga, M. 2010. “How to factor-analyze your data right: Do’s, don’ts, and how-to’s.” Int. J. Psychol. Res. 3 (1): 97–110.
Mawed, M., and A. Al-Hajj. 2017. “Using big data to improve the performance management: A case study from the UAE FM industry.” Facilities 35 (13–14): 746–765. https://doi.org/10.1108/F-01-2016-0006.
May, D., and J. Pinder. 2008. “The impact of facilities management on patient outcomes.” Facilities 26 (5–6): 213–228. https://doi.org/10.1108/02632770810864998.
Medal, L. A., Y. Sunitiyoso, and A. A. Kim. 2021. “Prioritizing decision factors of energy efficiency retrofit for facilities portfolio management.” J. Manage. Eng. 37 (2): 04020109. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000878.
Mohamedbhai, G. 2008. “The effects of massification on higher education in Africa.” Int. J. African H.E. 1 (1): 1–79.
Moreno, J. V., R. Machete, A. P. Falcão, A. B. Gonçalves, and R. Bento. 2022. “Dynamic data feeding into BIM for facility management: A prototype application to a university building.” Buildings 12 (5): 645. https://doi.org/10.3390/buildings12050645.
Muin, Z. A., M. Sapri, I. Sipan, and A. Adjei-Twum. 2016. “Key drivers of sustainable facilities management (Fm) practice for mosques in Malaysia.” Int. J. Real Estate Stud. 10 (1): 33–43.
Munteanu, A., and G. Mehedintu. 2016. “The importance of facility management in the life cycle costing calculation.” Rev. Gen. Manage. 23 (1): 65–77.
Nagano, K., T. Katsura, and S. Takeda. 2006. “Development of a design and performance prediction tool for the ground source heat pump system.” Appl. Therm. Eng. 26 (14–15): 1578–1592. https://doi.org/10.1016/j.applthermaleng.2005.12.003.
Naji, K. K., M. Gunduz, and O. Maki. 2023. “Development of a campus facility management operational framework using a modified delphi method.” J. Constr. Eng. Manage. 149 (7): 04023052. https://doi.org/10.1061/JCEMD4.COENG-13154.
Odediran, S. J., J. T. Gbadegesin, and M. O. Babalola. 2015. “Facility management practices in the Nigerian public universities.” J. Facil. Manage. 13 (1): 5–26. https://doi.org/10.1108/JFM-11-2013-0058.
Odiete, D. E. 1998. “Application of facilities management in the Nigerian public and private sector.” In Proc., 28th Annual Conf. of the Nigerian Institution of Estate Surveyors and Valuers. 24th-29 March. Facilities Management in Nigeria, The Estate Surveyors and Valuer’s Perspective, 9–28. Abuja, Nigeria: Nigerian Institution of Estate Surveyors and Valuers.
Oke, S., Y. Kemmoku, H. Takikawa, and T. Sakakibara. 2008. “Influence of system operation method on emissions of PV/solar heat/cogeneration system.” Electr. Eng. Jpn. 164 (2): 54–63. https://doi.org/10.1002/eej.20414.
Olanrewaju, S., and O. Anifowose. 2015. “The challenges of building maintenance in Nigeria: A case study of EKITI state.” Eur. J. Educ. Dev. Psychol. 3 (2): 30–39.
Osei-Kyei, R., A. P. C. Chan, and E. E. Ameyaw. 2017. “A fuzzy synthetic evaluation analysis of operational management critical success factors for public-private partnership infrastructure projects.” Benchmarking: Int. J. 24 (7): 2092–2112. https://doi.org/10.1108/BIJ-07-2016-0111.
Özdemir, M. 2015. “A fuzzy structural equation model to analyze relationships between determinants of safety performance in construction sites: Development of a safety performance index assessment tool.” Acta Univ. Agric. Silvic. Mendelianae Brun. 16 (2): 39–55.
Pampana, A. K., J. Jeon, S. Yoon, T. J. Weidner, and M. Hastak. 2022. “Data-driven analysis for facility management in higher education institution.” Buildings 12 (12): 2094. https://doi.org/10.3390/buildings12122094.
Pang, Z., Y. Chen, J. Zhang, Z. O’Neill, H. Cheng, and B. Dong. 2021. “How much HVAC energy could be saved from the occupant-centric smart home thermostat: A nationwide simulation study.” Appl. Energy 283 (Feb): 116251. https://doi.org/10.1016/j.apenergy.2020.116251.
Ping, R. A., Jr. 2004. “On assuring valid measures for theoretical models using survey data.” J. Bus. Res. 57 (2): 125–141. https://doi.org/10.1016/S0148-2963(01)00297-1.
Pinti, L., R. Codinhoto, and S. Bonelli. 2022. “A review of building information modelling (BIM) for facility management (FM): Implementation in public organisations.” Appl. Sci. 12 (3): 1540. https://doi.org/10.3390/app12031540.
PMI (Project Management Institute). 2017. A guide to the project management body of knowledge (PMBOK guide). 6th ed., 396. Newtown Square, PA: PMI.
Poidevin, J., and P. Perry. 2004. “Complying with health and safety law in Booty Frank, P.” In Facilities management handbook. London: Lexis Nexis.
Qi, X., Q. Du, P. X. Zou, and N. Huang. 2023. “Developing a weighted synergy network-based model for selecting prefabricated construction services.” Eng. Constr. Archit. Manage. https://doi.org/10.1108/ECAM-04-2022-0334.
Rahmat, N., M. Awang, and M. A. A. Rahman. 2021. “Facility management in private finance initiative project in UTHM Pagoh campus.” Int. J. Sustainable Constr. Eng. Technol. 12 (3): 103–111.
Rich, S., and K. H. Davis. 2010. Geographic information systems (GIS) for facility management. Houston: IFMA Foundation.
Rifqi, H., S. B. Souda, A. Zamma, and S. Kassami. 2020. “Lean facility management 4.0: A case study.” Int. J. 8 (10): 7363–7370. https://doi.org/10.30534/ijeter/2020/1138102020.
Safiullin, R. N., A. S. Afanasyev, and V. V. Reznichenko. 2019. “The concept of development of monitoring systems and management of intelligent technical complexes.” J. Min. Inst. 237: 322–330. https://doi.org/10.31897/pmi.2019.3.322.
Salah, M., H. Osman, and O. Hosny. 2018. “Performance-based reliability-centered maintenance planning for hospital facilities.” J. Perform. Constr. Facil. 32 (1): 04017113. https://doi.org/10.1061/(ASCE)CF.1943-5509.0001112.
Schulz, R., J. R. Greenley, and R. Brown. 1995. “Organization, management, and client effects on staff burnout.” J. Health Soc. Behav. 1995 (Dec): 333–345. https://doi.org/10.2307/2137323.
Schumacker, R. E., and R. G. Lomax. 2010. A beginner’s guide to structural equation modeling. 3rd ed. New York: Routledge.
Shih, T. H., and X. Fan. 2008. “Comparing response rates from web and mail surveys: A meta-analysis.” Field Methods 20 (3): 249–271. https://doi.org/10.1177/1525822X08317085.
Simpeh, F., and W. Shakantu. 2020. “On-campus university student housing facility services prioritisation framework.” Facilities 38 (1–2): 20–38. https://doi.org/10.1108/F-10-2018-0129.
Stavropoulos, G., S. Krinidis, D. Ioannidis, K. Moustakas, and D. Tzovaras. 2014. “A building performance evaluation & visualization system.” In Proc., 2014 IEEE Int. Conf. on Big Data (Big Data), 1077–1085. New York: IEEE.
Steiger, J. H. 2007. “Understanding the limitations of global fit assessment in structural equation modeling.” Personality Individual Differ. 42 (5): 893–898. https://doi.org/10.1016/j.paid.2006.09.017.
Stopps, H., and M. F. Touchie. 2021. “Residential smart thermostat use: An exploration of thermostat programming, environmental attitudes, and the influence of smart controls on energy savings.” Energy Build. 238 (May): 110834. https://doi.org/10.1016/j.enbuild.2021.110834.
Sulaiman, M., M. Sulaiman, H. Liu, M. Binalhaj, M. Al-Kasasbeh, and O. Abudayyeh. 2021. “Ict-based integrated framework for smart facility management: An industry perspective.” J. Facil. Manage. 19 (5): 652–680. https://doi.org/10.1108/JFM-11-2020-0084.
Szopinski, D., T. Schoormann, T. John, R. Knackstedt, and D. Kundisch. 2020. “Software tools for business model innovation: Current state and future challenges.” Electron. Mark. 30 (3): 469–494. https://doi.org/10.1007/s12525-018-0326-1.
Tabachnick, B. G., L. S. Fidell, and J. B. Ullman. 2007. Using multivariate statistics, 497–516. Boston: Pearson.
Taherdoost, H. 2016. “Sampling methods in research methodology; How to choose a sampling technique for research.” Int. J. Acad. Res. Manage. 5 (2): 18–27. https://doi.org/10.1016/j.autcon.2020.103451.
Talib, R., G. Ahmad, N. Zakaria, and M. Z. Sulieman. 2014. “Assessment of factors affecting building maintenance and defects of public buildings in Penang, Malaysia.” Archit. Res. 4 (2): 48–53.
Trow, M. 1973. Problems in the transition from elite to mass higher education. Berkeley, CA: Carnegie Commission on Higher Education.
Turpen, P. B., P. E. Hockberger, S. M. Meyn, C. Nicklin, D. Tabarini, and J. A. Auger. 2016. “Metrics for success: Strategies for enabling core facility performance and assessing outcomes.” J. Biomol. Tech. 27 (1): 25. https://doi.org/10.7171/jbt.16-2701-001.
UIS (UNESCO Institute for Statistics). 2022. “Higher education figures at a glance.” Accessed February 6, 2023. https://uis.unesco.org/sites/default/files/documents/f_unesco1015_brochure_web_en.pdf.
Wang, T., A. S. Ali, and C. P. Au-Yong. 2022. “Exploring a body of knowledge for promoting the building information model for facility management.” Ain Shams Eng. J. 13 (4): 101717. https://doi.org/10.1016/j.asej.2022.101717.
Waziri, B. S. 2016. “Design and construction defects influencing residential building maintenance in Nigeria.” Jordan J. Civ. Eng. 10 (3): 313–323. https://doi.org/10.14525/JJCE.10.3.3605.
Waziri, B. S., and B. A. Vanduhe. 2013. “Evaluation of factors affecting residential building maintenance in Nigeria: User’s perspective.” Civ. Environ. Res. 3 (8): 1–13.
Weeks, D. J., and F. Leite. 2022. “Minimizing facility corrective maintenance: Benchmarking preventative-to-corrective maintenance ratios using maintenance data and building age in dormitories.” J. Manage. Eng. 38 (1): 04021086. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000996.
Weston, R., and P. A. Gore Jr. 2006. “A brief guide to structural equation modeling.” Couns. Psychologist 34 (5): 719–751. https://doi.org/10.1177/0011000006286345.
Wong, J. K. W., J. Ge, and S. X. He. 2018. “Digitisation in facilities management: A literature review and future research directions.” Autom. Constr. 92 (Aug): 312–326. https://doi.org/10.1016/j.autcon.2018.04.006.
Xiong, B., M. Skitmore, and B. Xia. 2015. “A critical review of structural equation modeling applications in construction research.” Autom. Constr. 49 (Jan): 59–70. https://doi.org/10.1016/j.autcon.2014.09.006.
Xiong, X., A. Adan, B. Akinci, and D. Huber. 2013. “Automatic creation of semantically rich 3D building models from laser scanner data.” Autom. Constr. 31 (May): 325–337. https://doi.org/10.1016/j.autcon.2012.10.006.
Yadegaridehkordi, E., M. Nilashi, M. H. N. B. M. Nasir, and O. Ibrahim. 2018. “Predicting determinants of hotel success and development using structural equation modelling (SEM)-ANFIS method.” Tourism Manage. 66 (Jun): 364–386. https://doi.org/10.1016/j.tourman.2017.11.012.
Zahoor, H., A. P. Chan, W. P. Utama, R. Gao, and S. A. Memon. 2017. “Determinants of safety climate for building projects: SEM-based cross-validation study.” J. Constr. Eng. Manage. 143 (6): 05017005. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001298.
Information & Authors
Information
Published In
Journal of Management in Engineering
Volume 40 • Issue 1 • January 2024
Copyright
© 2023 American Society of Civil Engineers.
History
Received: Apr 15, 2023
Accepted: Jul 26, 2023
Published online: Oct 14, 2023
Published in print: Jan 1, 2024
Discussion open until: Mar 14, 2024
ASCE Technical Topics:
- Bibliographies
- Buildings
- Business management
- Computer networks
- Computing in civil engineering
- Engineering fundamentals
- Facilities (by type)
- Facility management
- Industrial facilities
- Industries
- Information management
- Internet
- Methodology (by type)
- Models (by type)
- Organizations
- Practice and Profession
- Research methods (by type)
- Structural engineering
- Structural models
- Structures (by type)
- Validation
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.