Identifying the Job Characteristics Affecting Construction Firm Employee Turnover Intention

Researchers have proved that employees who have the intention to quit the organization, called turnover intention, have decreased productivity and may not fulfill their duties properly. The turnover intention has a negative relationship with the quality of core job characteristics of the organization. As the construction industry has distinctive characteristics compared to other industries, the job characteristics that influence turnover intention need to be explored separately. This study identifies job characteristics of the construction industry that can affect turnover intention. Through the literature review, autonomy, task identity, required skill variety, task significance, justification in assigning work location, and job security are identified as core job characteristics. Based on that, this study suggests a survey evaluating the organization’s level of these job characteristics and turnover intention. The results showed that skill variety and justification in assigning work location are significant predictors of turnover intention. This study contributes to the understanding of the relationship between the independent variables, including the quality of job characteristics and demographics, and the dependent variable, turnover intention. Also, the suggested survey will be conducive for human resource practitioners who want to proactively identify and address employees with a high possibility of turnover.