Achieving Agile and Transformative Change Efforts in Capital Project Organizations
Publication: Construction Research Congress 2024
ABSTRACT
Successful capital project organizations need to have a high degree of agility to anticipate and initiate change efforts with a transformative impact on strategy, structure, people, and culture. One question arises that contributes to organizational science: What makes an organization’s response to change agile and its impact transformative? This study proposes a self-assessment “change response-impact (CRI) matrix” that allows decision-makers to map their change efforts across two variables: “change response” and “change impact.” Through a survey distributed to the capital projects industry, data was collected on 60 change practices to identify the most critical and most challenging practices of each quadrant of the matrix. This paper focuses on exploring the change practices of the upper-right quadrant of the matrix, that is, for organizations with a high degree of agility and going through a transformative impact. Findings of this study can guide practitioners and researchers as they navigate successful organizational change efforts.
Get full access to this article
View all available purchase options and get full access to this chapter.
REFERENCES
Caldas, C. H., R. W. T. Elkington, J. T. O’Connor, and J.-Y. Kim. 2015. “Development of a Method to Retain Experiential Knowledge in Capital Projects Organizations.” J. Manag. Eng., 31 (5): 04014083. American Society of Civil Engineers. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000322.
Chandrasekaran, S., S. Kalidas, M. Mir, G. Nel, P. Parbhoo, A. Rao, and S. Srikanthan. 2021. Capital Projects 5.0: Reimagining capital-project delivery. 27. McKinsey & Company.
CII RT-360. 2019. FR-360 - The Future of the Built Environment. 28. The University of Texas at Austin: Construction Industry Institute.
El Jazzar, M. 2022. Adapting Through Organizational Change in Capital Project Organizations. Theses and Dissertations--Civil Engineering. Lexington, KY, USA: University of Kentucky.
Forrest, R., O. Zeranski, and M. Vasconi. 2017. “Excellence in capital projects: a goal yet to be achieved.” Kearney Energy. https://www.kearney.com/energy/article/-/insights/excellence-in-capital-projects-a-goal-yet-to-be-achieved.
Franklin, M. 2014. Agile Change Management: A Practical Framework for Successful Change Planning and Implementation. London, UK: Kogan Page.
Fuchs, S., K. Kroll, and J. Nowicke. 2018. “Capital projects: Creating digital-first organizations.” McKinsey Co. Accessed March 4, 2023. https://www.mckinsey.com/capabilities/operations/our-insights/capital-projects-creating-digital-first-organizations.
de Haan, F. J., and J. Rotmans. 2018. “A proposed theoretical framework for actors in transformative change.” Technol. Forecast. Soc. Change, 128: 275–286. https://doi.org/10.1016/j.techfore.2017.12.017.
Hamdi, O. 2019. “5 Roadblocks To Transformational Change In Capital Projects.” LinkedIn. https://www.linkedin.com/pulse/5-roadblocks-transformational-change-capital-projects-olfa-hamdi/.
Hassan, N. E., and L. Khodeir. 2019. “Impact of Agile Management on the Optimization of Change in Construction Projects: A Literature Review.” Second Int. Conf. Sustain. Constr. Proj. Manag. ICSCPM 2018, 1–15. Aswan, Egypt.
Hatoum, M. B., M. El Jazzar, and H. Nassereddine. 2023. “Exploring Essential Change Practices for the Successful Execution of Organizational Change Efforts.” Proc. Creat. Constr. Conf. 2023. Keszthely, Lake Balaton, Hungary: Budapest University of Technology and Economics.
Hatoum, M. B., H. Nassereddine, and F. Badurdeen. 2021. “Reengineering Construction Processes in the Era of Construction 4.0: A Lean-Based Framework.” Proc 29th Annu. Conf. Int. Group Lean Constr. IGLC, 403–412. Lima, Peru.
Iqbal, S. 2015. “Leading construction industry to lean-agile (LeAgile) project management.” PMI® Glob. Congr. 2015 - EMEA. London, England.
Naderifar, M., H. Goli, and F. Ghaljaie. 2017. “Snowball Sampling: A Purposeful Method of Sampling in Qualitative Research.” Strides Dev. Med. Educ., 14 (3). https://doi.org/10.5812/sdme.67670.
Nassereddine, H., M. B. Hatoum, S. Musick, and M. E. Jazzar. 2022. “Implications of Digitization on a Construction Organization: A Case Study.” Proc. Creat. Constr. E-Conf. 2022, 71–79. Budapest, Hungary: Budapest University of Technology and Economics.
Orzeł, B., and R. Wolniak. 2022. “Digitization in the Design and Construction Industry—Remote Work in the Context of Sustainability: A Study from Poland.” Sustainability, 14 (3). https://doi.org/10.3390/su14031332.
Schot, J., and W. E. Steinmueller. 2018. “Three frames for innovation policy: R&D, systems of innovation and transformative change.” Res. Policy, 47 (9): 1554–1567. https://doi.org/10.1016/j.respol.2018.08.011.
Information & Authors
Information
Published In
History
Published online: Mar 18, 2024
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.