Utilizing E-Ticketing to Increase Productivity and Minimize Shortage of Inspectors
Publication: Tran-SET 2022
ABSTRACT
State departments of transportation (DOTs) are constructing and managing more highway projects than ever before despite limited funds and a shortage of inspectors. A few DOTs and general contractors have implemented e-Ticketing technology to increase their workforce productivity and efficiency, but the majority are still using conventional paper methods because they do not fully comprehend the benefits of the technology. The goal of this study is to quantify the impact of e-Ticketing technology on the number of inspectors required for a project and on the level of productivity. A comprehensive literature review and stakeholder survey were conducted and revealed that all 20 DOTs reported workforce shortages. A comparison was made between the required number of inspectors prior to and after the implementation of e-Ticketing, and it was found that projects requiring multiple inspectors could reduce their workforce by 25% by implementing e-Ticketing. The findings of this research will enable state DOTs to reduce the number of inspectors on-site, thereby circumventing the shortage of workers.
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Tran-SET 2022
Pages: 156 - 165
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Published online: Dec 13, 2022
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