Adoption of E-Ticketing Technology in Highway Construction: Roadblocks and Recommendations
Publication: Tran-SET 2022
ABSTRACT
Electronic ticketing (e-Ticketing) technology has not been widely adopted by the highway construction sector for a variety of reasons, including stakeholders’ opposition and technological challenges. Numerous studies have touted its benefits; however, few states have taken the initiative to implement and mandate statewide use of the technology. The goal of this study is to determine the key factors that are preventing the implementation of e-Ticketing technology and to propose appropriate strategies to overcome them. Seven critical limitations that adversely affect its implementation were identified through a thorough review of existing literature, and a survey questionnaire was designed and distributed to key stakeholders in the technology adoption process such as state departments of transportation (DOTs), general contractors, and material suppliers. A statistical analysis of the survey data revealed that problems encountered during the bidding process and the drawing up of agreements, training of employees, and lack of stakeholder support significantly impact the e-Ticketing technology implementation. In addition, the authors provided practitioners with potential strategies for their consideration when pilot testing and implementing e-Ticketing. The results of this study will aid state DOTs in selecting the most effective e-Ticketing software for pilot testing and will help them overcome obstacles encountered by their predecessors.
Get full access to this article
View all available purchase options and get full access to this chapter.
REFERENCES
Bossink, B. A. G. (2004). “Managing drivers of innovation in construction networks.” J. Constr. Eng. Manage. 130 (3): 337–345. https://doi.org/10.1061/(ASCE)0733-9364(2004)130:3(337). https://doi.org/10.1061/(asce)0733-9364(2004)130:3(337).
Brinckerhoff, P. (2017). Addressing Challenges and Return on Investment (ROI) for Paperless Project Delivery (e-Construction):[techbrief]. United States. Federal Highway Administration. Office of Research, Development, and Technology. https://rosap.ntl.bts.gov/view/dot/38016.
FHWA (Federal Highway Administration). (2020). e-Ticketing and digital as-builts. U.S. Department of Transportation, Washington, D. C.
FHWA (Federal Highway Administration). (2021). Every day counts. U.S. Department of Transportation, Washington, D. C.
George, D. (2003). SPSS for Windows Step by Step: A simple guide and reference. 11.0 update (4th ed.). Allyn & Bacon.
Kermanshachi, S., Anderson, S. D., Goodrum, P., and Taylor, T. R. (2017). “Project scoping process model development to achieve on-time and on-budget delivery of highway projects.” Transportation Research Record: Journal of the Transportation Research Board, 2630(1), 147–155. https://doi.org/10.3141/2630-18.
Kermanshachi, S., Nipa, T. J., and Dao, B. (2021). “Development of complexity management strategies for construction projects.” Journal of Engineering, Design and Technology. https://doi.org/10.1108/jedt-06-2021-0324.
Kermanshachi, S., Safapour, E., Anderson, S., Goodrum, P., Taylor, T., and Sadatsafavi, H. (2019). “Development of multi-level scoping process framework for transportation infrastructure projects using IDEF modelling technique.” In Proceedings of Transportation Research Board 98th Annual Conference. https://doi.org/10.3141/2630-18.
Nipa, T. J., Kermanshachi, S., and Subramanya, K. (2022). “Development of Innovative Strategies to Enhance the Resilience of the Critical Infrastructure.” In Construction Research Congress 2022 (pp. 111–120). https://doi.org/10.1061/9780784483954.012.
Nipa, T. J., Rouhanizadeh, B., and Kermanshachi, S. (2019). “Utilization and implementation of the E-ticketing technology to electronically track the delivery of construction materials.” In CSCE Annual Conference.
Ohio Department of Transportation and Iowa Department of Transportation. (2016). E- Construction: peer-to-peer exchange summary report. U.S Department of Transportation, Federal Highway Administration, Washington, D.C. https://doi.org/10.3886/icpsr03328.
Patel, D., Sturgill, R., Dadi, G., and Taylor, T. (2019). “Evaluating the performance of e- construction tools in highway resurfacing projects.” Proceedings of the 36th International Symposium on Automation and Robotics in Construction (ISARC). https://doi.org/10.22260/isarc2019/0037.
Rouhanizadeh, B., and Kermanshachi, S. (2020). “Challenges and strategies incorporated with Transportation Construction Inspection.” Construction Research Congress 2020. https://doi.org/10.1061/9780784482889.047.
Sadasivam, S., and Sturgill, R. (2021). e-Ticketing Handout [tech note]. United States. Federal Highway Administration. Office of Research, Development, and Technology.
Safapour, E., Kermanshachi, S., and Jafari, A. (2020). “Effective project management principles and strategies in transportation infrastructure projects.” In Creative Construction e- Conference 2020 (pp. 126–135). Budapest University of Technology and Economics. https://doi.org/10.3311/ccc2020-064.
Sturgill, R. E., Dadi, G. B., Van Dyke, C., Patel, D., Withrow, J., and Newcomer, C. (2019). E- Ticketing and Advanced Technologies for Efficient Construction Inspections. University of Kentucky Transportation Center.
Subramanya, K., and Kermanshachi, S. (2021). “Impact of covid-19 on transportation industry: Comparative analysis of road, air, and rail transportation modes.” International Conference on Transportation and Development 2021. https://doi.org/10.1061/9780784483534.020.
Subramanya, K., and Kermanshachi, S. (2022). “E-Ticketing Technology in Construction Projects: Adoption, Benefits, and Challenges.” In Construction Research Congress 2022 (pp. 381–391). https://doi.org/10.1061/9780784483961.041.
Subramanya, K., Kermanshachi, S., and Pamidimukkala, A. (2022). “Evaluation of E-Ticketing Technology in Construction of Highway Projects: A Systematic Review of Adoption Levels, Benefits, Limitations and Strategies.” Frontiers in Built Environment, 128. https://doi.org/10.3389/fbuil.2022.890024.
Subramanya, K., Kermanshachi, S., and Patel, R. (2022). “The Future of Highway and Bridge Construction: Digital Project Delivery Using Integrated Advanced Technologies.” ASCE International Conference on Transportation & Development.
Subramanya, K., Kermanshachi, S., and Rouhanizadeh, B. (2020). “Modular Construction vs. Traditional Construction: Advantages and Limitations: A Comparative Study.” In Creative Construction e-Conference 2020 (pp. 11–19). Budapest University of Technology and Economics. https://doi.org/10.3311/CCC2020-012.
Information & Authors
Information
Published In
Tran-SET 2022
Pages: 115 - 124
History
Published online: Dec 13, 2022
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.