Project Team Collaborations during Time of Disruptions: Transaction Costs, Knowledge Flows, and Social Network Theory Perspective
Publication: Construction Research Congress 2022
ABSTRACT
The project-based nature of the construction industry requires organizations to establish temporary alliances to complete projects within required limitations (e.g., time, cost, and quality). While projects endure many risks during delivery, times of disruption (ToD), such as economic crises, extreme weather, and epidemics can create greater strains on teams, specifically hindering integration elements critical to success of project teams. Motivated by the need to improve team integration in inter-organizational and interdisciplinary construction project teams, in the light of social network theory, this study poses to identify problems regarding transaction costs (TC) and knowledge transfers (KT) during ToD: breakout of the COVID-19 pandemic. To achieve this aim, the researchers conducted and analyzed interviews with core members of a complex project team involving over 85 organizations. The results provide insights to common communication problems in complex project teams leading to suboptimal team and project performance outcomes and potential remedies to reduce TC during ToD. The insights include unique contributions to team functioning under abrupt changes to meeting modality (i.e., from in-person to virtual and then to hybrid modality during the pandemic).
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Published online: Mar 7, 2022
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- Hasan Gokberk Bayhan, Sinem Mollaoglu, Kenneth A. Frank, Team Collaborations during Times of Disruption: Transaction Costs and Social Network Perspective with Hierarchical Linear Modeling, Construction Research Congress 2024, 10.1061/9780784485286.070, (701-710), (2024).