Chapter
Aug 14, 2017
International Conference on Construction and Real Estate Management 2016

The Influence of Supplier Management on Service Strategy: Based on the Empirical Study of Manufacturing Enterprises

Publication: ICCREM 2016: BIM Application and Off-Site Construction

ABSTRACT

As one of the most important aspects of the enterprise supply chain, supplier management plays an important promoting role for the servitization of manufacturing enterprises. This paper studies the interaction between suppliers’ selection criteria and suppliers’ coordination on the servitization of manufacturing enterprises; suppliers’ selection criterion has a moderating effect on the relationship of coordination of suppliers and service strategy. The empirical analysis of this research is supported by the international manufacturing strategy survey 2009.The result shows that the long-term capacity of suppliers’ selection has a positive moderating effect on the relationship of plan coordination and service strategy; the short-term capacity and price has a reverse moderating effect on the relationship of plan coordination and service strategy; the price has a positive moderating effect on the relationship of logistics coordination and service strategy. Finally, this paper gives suggestions to manufacturing enterprises on how to promote service business through supplier management.

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ACKNOWLEDGMENTS

This work is supported by National Natural Foundation (71372089, 71002060), Heilongjiang province Postdoctoral Research Foundation (LBH-Q12098).

REFERENCES

Chase, R.B. and Stewart, D.M. (1994). “Make your service fail-safe.” Sloan Manage Review. 35(1994), 35–44.
Gebauer, H., Krempl, R. and Fleisch, E. (2008). “Service development in traditional product manufacturing companies.” European Journal of Innovation Management, (2), 219–240.
Gibson, B.J., Mentzer, J.T. and Cook R.L. (2005). “Supply chain management: the pursuit of a consensus definition.” Journal of Business Logistics, 26(2), 17–25.
Gruner, K.E. and Homburg, C. (2000). “Does customer interaction enhance new product success?” Journal of Business Research, 49(1), 1–14.
Jadidi, O., Cavalieri, S. and Zolfaghari, S. (2015). “An improved multi-choice goal programming approach for supplier selection problems.” Applied Mathematical Modelling, 14(2015), 4213–4222.
Stanley, L.L. and Wisner, J.D. (2001). “Service quality along the supply chain: implications for purchasing.” Journal of Operations Management. (3), 287–306.

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Published In

Go to ICCREM 2016
ICCREM 2016: BIM Application and Off-Site Construction
Pages: 788 - 795
Editors: Yaowu Wang, Ph.D., Professor, Harbin Institute of Technology, Mohamed Al-Hussein, Ph.D., Professor, University of Alberta, Geoffrey Q. P. Shen, Ph.D., Professor, The Hong Kong Polytechnic University, and Yimin Zhu, Ph.D., Professor, Louisiana State University
ISBN (Online): 978-0-7844-8027-4

History

Published online: Aug 14, 2017

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Postdoctoral, College of Management, Harbin Institute of Technology, Harbin, China, 150001. E-mail: [email protected]
Associate Professor, College of Management, Harbin Institute of Technology, Harbin, China, 150001. E-mail: [email protected]
Zhongqiu Li [email protected]
Ph.D. Candidate, College of Management, Harbin Institute of Technology, Harbin Institute of Technology. E-mail: [email protected]

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