How to Deal with Dynamic Complexity on Large, Long Projects

Today more than ever, designers, constructors and project managers have to adopt different, more flexible processes to deal the complexity of today's dynamic problems. These are the type of problems where ends and means are intertwined, where the definition of the problem is only clarified when a solution is found and further redefines the problem, where there are numerous stakeholders who come and go, where the business requirements can change rapidly and new, emerging and changing technology needs to be adopted and incorporated. The project team for Terminal 5 at Heathrow Airport has identified new tools and techniques to help solve the dynamic complexity of Project Development and also to improve flexibility of Delivery through the use of Last Responsible Moment (LRM) for information transfer and still utilise production control techniques to improve delivery efficiency.