Case Studies
Oct 21, 2021

Transit Ridership Growth in Small Urbanized Areas: Lessons from Seven US Transit Systems

Publication: Journal of Urban Planning and Development
Volume 148, Issue 1

Abstract

This study examines seven small urbanized areas (UZAs) in the United States where public transit ridership increased between 2005 and 2017 in order to identify lessons for other similarly situated communities and to advance understanding of these largely overlooked transit environments. Based on hour-long phone interviews of transit leaders in these seven communities, the study reveals that these agencies have been proactively reaching out to their community members and protecting their local reputations, making smart, data-driven incremental service improvements tailored to meet the needs of their communities, and have relied extensively on partnerships with major activity centers (universities, employers, and the like) to grow their rider markets. So far, these strategies have been successful in these seven UZAs, although they continue to face the same kinds of challenges to transit use that are faced by the bigger city peers.

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Data Availability Statement

Some or all data, models, or code generated or used during the study are proprietary or confidential in nature and may only be provided with restrictions. (The data consist of interview notes from which identifying information is removed for confidentiality reasons.)

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Information & Authors

Information

Published In

Go to Journal of Urban Planning and Development
Journal of Urban Planning and Development
Volume 148Issue 1March 2022

History

Received: Jan 6, 2021
Accepted: Jun 18, 2021
Published online: Oct 21, 2021
Published in print: Mar 1, 2022
Discussion open until: Mar 21, 2022

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Authors

Affiliations

Associate Professor, Dept. of Geography, Planning, and Sustainability, Westfield State Univ., 577 Western Avenue, Westfield, MA 01086 (corresponding author). ORCID: https://orcid.org/0000-0002-0271-2488. Email: [email protected]
Jeffrey Brown, Ph.D. [email protected]
Professor, Dept. of Urban and Regional Planning, Florida State Univ., Box 3062280, Tallahassee, FL 32306-2280. Email: [email protected]

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