Scholarly Papers
Feb 14, 2022

Disputes in Construction Projects: A Perspective of Project Characteristics

Publication: Journal of Legal Affairs and Dispute Resolution in Engineering and Construction
Volume 14, Issue 2

Abstract

Over the decades, the construction industry has been experiencing disputes in different project contexts. For example, disputes are more prevalent in traditionally procured projects and in projects with a complex nature of design. Further, certain large-scale government projects have had disputes due to budget and payment issues. Disputes adversely affect the project budget, the schedule, and the quality, thereby affecting the project performance at large. Therefore, this study examines the causes of disputes from the perspective of project characteristics. Following a review of causes of disputes, a total of 44 building projects were surveyed, and the required data were collected by referring to relevant project documents and through semistructured interviewes among project participants. The results revealed that payment delays, ambiguities in documents, and scope changes are a few of the critical causes that can be attributed to the type of client, cost and size of projects, degree of design complexity, procurement method, and source of funding. Therefore, this study recommends that, as a matter of importance, the potential causes of disputes should be addressed as per the project contexts at an early stage in order to avoid the disputes, and to mitigate the resultant effects in the construction industry.

Get full access to this article

View all available purchase options and get full access to this article.

Data Availability Statement

All data, models, and code generated or used during the study appear in the published article.

References

Works Cited

Acharya, N. K., Y. Dai Lee, and H. Man Im. 2006. “Conflicting factors in construction projects: Korean perspective.” Eng. Constr. Archit. Manage. 13 (6): 543–566. https://doi.org/10.1108/09699980610712364.
Alhazmi, T., and R. McCaffer. 2000. “Project procurement system selection model.” J. Constr. Eng. Manage. 126 (3): 176–184. https://doi.org/10.1061/(ASCE)0733-9364(2000)126:3(176).
Amarasekara, W., B. Perera, and M. Rodrigo. 2018. “Impact of differing site conditions on construction projects.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 10 (3): 04518006. https://doi.org/10.1061/(ASCE)la.1943-4170.0000257.
Ariffin, H. L. T., Z. Aziz, F. M. Raslim, and M. Jaafar. 2016. “Identify disputes in the construction industry: The way forward for innovative procurement system in Malaysia.” Res. J. Fish. Hydrobiol. 11 (3): 98–104.
Armes, M. 2011. The concept of dispute avoidance. London: Sense Studio.
Cakmak, E., and P. I. Cakmak. 2013. “An analysis of causes of disputes in the construction industry using analytical network process.” J. Soc. Behav. Sci. 109 (1): 183–187.
Chan, E. H. W., and H. C. H. Suen. 2005. “Dispute resolution management for international construction projects in China.” Manage. Decis. 43 (4): 589–602. https://doi.org/10.1108/00251740510593576.
Chen, W. F., and J. Y. R. Liew. 2003. The civil engineering handbook. 2nd ed. New York: CRC Press.
Cheung, S., and T. Yiu. 2006. “Are construction disputes inevitable?” IEEE Trans. Eng. Manage. 53 (3): 456–470. https://doi.org/10.1109/TEM.2006.877445.
Cheung, S. O., and H. Y. Pang. 2014. Conceptualising construction disputes. Berlin: Springer.
Cheung, S. O., and K. T. W. Yiu. 2007. “A study of construction mediator tactics—Part I: Taxonomies of dispute sources, mediator tactics and mediation outcomes.” Build. Environ. 42 (2): 752–761. https://doi.org/10.1016/j.buildenv.2005.09.004.
Cheung, S.-O., H. C. H. Suen, and T.-I. Lam. 2002. “Fundamentals of alternative dispute resolution processes in construction.” J. Constr. Eng. Manage. 128 (5): 409–417. https://doi.org/10.1061/(ASCE)0733-9364(2002)128:5(409).
Ellis, F., and B. K. Baiden. 2008. “A conceptual model for conflict management in construction firms.” In Proc. RICS and CIB Int. Res. Conf. (COBRA). Dublin, Ireland: Dublin Institute of Technology.
Enshassi, A., S. Mohammed, and J. A. Mosa. 2008. “Risk management in building projects: Contractors’ perspective.” J. EJER 13 (1): 29–44.
Farooqui, R. U., M. Umer, and S. Azhar. 2014. “Key causes of disputes in the Pakistani construction industry—Assessment of trends from the viewpoint of contractors.” In Proc., 50th ASC Annual Int. Conf. Bangkok, Thailand: Associated Schools of Construction.
Francis, M., and T. Ramachandra. 2014. “A study of payment issues to constructors in the Sri Lankan construction industry.” In Proc. 8th FARU Int. Research Symp., 145–155. Galle, Sri Lanka: Univ. of Moratuwa.
Francis, M., T. Ramachandra, and J. O. B. Rotimi. 2016. “Strategies to minimise the effects of delayed payments.” Proc. Inst. Civ. Eng. Manage. Procure. Law 5 (169): 199–207. https://doi.org/10.1680/jmapl.15.00038.
Hall, J. M. 2002. “Ineffective communication: Common causes of construction disputes.” Alliance’s Advisory Council Legal Notes 13 (2).
Illankoon, I. M., V. W. Tam, K. N. Le, and K. A. Ranadewa. 2019. “Causes of disputes, factors affecting dispute resolution and effective alternative dispute resolution for Sri Lankan construction industry.” Int. J. Constr. Manage. 2019 (May): 1–11. https://doi.org/10.1080/15623599.2019.1616415.
Kelly, J., R. Morledge, and S. Wilkinson. 2002. Best value in construction. Oxford, UK: Blackwell Publishing.
Khahro, S. H., and T. Hussain Ali. 2014. “Causes leading to conflicts in construction projects: A viewpoint of Pakistan construction industry.” In Proc., Int. Conf. on Challenges in IT, Engineering and Technology, 116–121. Sharjah, United Arab Emirates: Institute of International Education. https://doi.org/10.15242/IIE.E0714040.
Kumaraswamy, M. M. 1997. “Conflicts, claims and disputes in construction.” J. Eng. Constr. Archit. Manage. 4 (2): 95–111. https://doi.org/10.1108/eb021042.
Love, P., P. Davis, J. Ellis, and S. O. Cheung. 2010. “Dispute causation: Identification of pathogenic influences in construction.” J. Eng. Constr. Archit. Manage. 17 (4): 404–423. https://doi.org/10.1108/09699981011056592.
Luu, D. T., S. T. Ng, and S. E. Chen. 2003. “Parameters governing the selection of procurement system-an empirical survey.” J. Eng. Constr. Archit. Manage. 10 (3): 209–218. https://doi.org/10.1108/09699980310478458.
Mante, J., I. Ndekugri, N. Ankrah, and F. Hammond. 2012. “The influence of procurement methods on dispute resolution mechanism choice in construction.” In Proc., 28th Annual ARCOM Conf., 979–988. Edinburgh, UK: ARCOM.
Mensah, G. A., and A. D. Knight. 2017. “The professionals’ perspective on the causes of project delay in the construction industry.” Eng. Constr. Archit. Manage. 24 (5): 828–841. https://doi.org/10.1108/ECAM-03-2016-0085.
Mitropoulos, P., and G. A. Howell. 2001. “Model for understanding, preventing, and resolving project disputes.” J. Constr. Eng. Manage. 127 (3): 223–231. https://doi.org/10.1061/(ASCE)0733-9364(2001)127:3(223).
Na Ayudhya, B. I. 2011. “Common disputes related to public work projects in Thailand.” J. Sci. Technol. 33 (5): 565–573.
Odeh, A. A., and T. H. Battaineh. 2002. “Causes of construction delay: Traditional contracts.” Int. J. Project Manage. 20 (1): 67–73. https://doi.org/10.1016/S0263-7863(00)00037-5.
Ramachandra, T., and J. Rotimi. 2015. “Mitigating payment problems in the construction industry through analysis of construction payment disputes.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 7 (1): A4514005. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000156.
Saseendran, A., B. F. Bigelow, Z. Rybkowski, and D. Jourdan. 2020. “Construction disputes in the United States and the United Kingdom: A comparison.” Prof. Constr. 43 (2): 39–46.
Saunders, M., P. Lewis, and A. Thornhill. 2009. Research methods for business students. 5th ed. London: Pearson Education.
Silver, R., and G. Furlong. 2004. “Complex construction disputes can be hammered out.” In ADR: Principles and practice, edited by H. J. Brown and A.L. Marriott. London: Sweet & Maxwell.
Sinha, M., and A. S. Wayal. 2007. “Dispute causation in construction projects.” IOSR J. Mech. Civ. Eng. 1: 54–58.
Soni, S., M. Pandey, and S. Agrawal. 2017. “Conflicts and disputes in construction projects: An overview.” In. J. Eng. Res. Appl. 7 (6): 40–42.
Thusharika, A., and M. Abeynayake. 2016. “Framework for mitigating contractual disputes in the Sri Lankan construction industry.” In Proc. 5th World Construction Symp., 221–230. Colombo, Sri Lanka: Ceylon Institute of Builders Colombo.
Waldron, B. D. 2006. Scope for improvement: A survey of pressure points in Australian construction and infrastructure projects. Sydney, Australia: Australian Constructors Association.
Yildizel, S., E. Dogan, G. Kaplan, and A. Ergut. 2016. “Major constructional dispute causes in Turkey.” Arch Civ. Eng. 62 (4): 193–204. https://doi.org/10.1515/ace-2015-0116.

Information & Authors

Information

Published In

Go to Journal of Legal Affairs and Dispute Resolution in Engineering and Construction
Journal of Legal Affairs and Dispute Resolution in Engineering and Construction
Volume 14Issue 2May 2022

History

Received: May 22, 2021
Accepted: Nov 17, 2021
Published online: Feb 14, 2022
Published in print: May 1, 2022
Discussion open until: Jul 14, 2022

Permissions

Request permissions for this article.

Authors

Affiliations

Mathusha Francis [email protected]
Lecturer, Dept. of Building Economics, Univ. of Moratuwa, Moratuwa 10400, Sri Lanka (corresponding author). Email: [email protected]
Thanuja Ramachandra [email protected]
Senior Lecturer, Dept. of Building Economics, Univ. of Moratuwa, Moratuwa 10400, Sri Lanka. Email: [email protected]
Dean’s Unit, School of Engineering, Design and Built Environment, Western Sydney Univ., Sydney, NWS 2751, Australia. ORCID: https://orcid.org/0000-0001-9218-9282

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

  • Dispute Avoidance in the Construction Industry: A Perspective of Procurement Methods, Journal of Legal Affairs and Dispute Resolution in Engineering and Construction, 10.1061/JLADAH.LADR-976, 16, 3, (2024).
  • Development of an Integrated Hybrid Risk Assessment System for Construction Disputes during the Preconstruction Phase Using the Delphi Method, Journal of Construction Engineering and Management, 10.1061/JCEMD4.COENG-14492, 150, 7, (2024).

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share