Success/Failure Factors and Performance Measures of Web-Based Construction Project Management Systems: Professionals’ Viewpoint
Publication: Journal of Construction Engineering and Management
Volume 132, Issue 1
Abstract
This paper presents the results of an empirical study conducted to refine the writers’ previous findings on potential factors that may influence performance of commercial Web-based project management systems (WPMSs) and potential measures that might be used to assess performance of such systems. Data used in this study were obtained from 39 professionals who had practical experience with WPMSs in construction projects. The results of the study confirm 42 factors that can potentially affect performance of WPMSs and 36 measures that can be used to evaluate such performance. These 42 factors are categorized into four distinct groups: characteristics of the project, the project team, the service provider, and the specific WPMS system used in the project. The 36 measures reflect performance of WPMSs in six different perspectives: strategic, schedule/time, cost, quality, risk, and communication. Findings presented in this paper can be used by researchers as a starting point for future research in the area of WPMS implementation and performance evaluation and may be used by practitioners in the industry as a useful guide to increase the likelihood of a successful WPMS adoption.
Get full access to this article
View all available purchase options and get full access to this article.
Acknowledgments
The writers would like to express their sincere appreciation to individuals who gave comments on the master list of factors and measures and all respondents who completed the survey. Special thanks go to Dr. Boong-Yeol Ryoo and the Purdue Statistical Consulting Services for their support and advice on the questionnaire design and data analysis.
References
Alshawi, M., and Ingirige, B. (2003). “Web-enabled project management: An emerging paradigm in construction.” Autom. Constr., 12(4), 349–364.
Björk, B.-C. (2002). “The impact of electronic document management on construction information management.” Proc., CIB W78 Workshop on Distributing Knowledge in Building (CD-Rom), Aarhus School of Architecture, Aarhus, Denmark.
Clegg, C., et al. (1997). “Information technology: A study of performance and the role of human and organizational factors.” Ergonomics, 40(9), 851–871.
Doherty, P. (1999). “Site seeing.” Civ. Eng. (N.Y.), 69(5), 38–41.
Harrod, G. (2001). “aecXML and IFC: Standards for building and construction industry data.” aecXML and industry foundation classes, ⟨http://www.cadinfo.net/editorial/aecxml.htm⟩ (Dec. 5, 2004).
Hurtado, M. C. (2003). “New survey points to spending growth.” ENR, 246(21), 21.
Kraker, J. M. (2000). “E-construction project management—Firms jockey for the lead in the race to go online.” ENR, 245(12), 65.
Lawshe, C. H. (1975). “A quantitative approach to content validity.” Pers. Psychol., 28(4), 563–575.
Mussio, S. J., and Smith, M. K. (1973). Content validity: A procedure manual, International Personnel Management Association, Chicago.
Nitithamyong, P. (2003) “Analysis of success and failure factors in applications of Web-based project management systems in construction.” PhD dissertation, Purdue Univ., West Lafayette, Ind.
Nitithamyong, P., and Skibniewski, M. (2003). “Critical success/failure factors in implementation of Web-based construction project management systems.” Proc., Construction Research Congress—Wind of Change: Integration and Innovation (CD-ROM), ASCE, Reston, Va.
Nitithamyong, P., and Skibniewski, M. (2004). “Web-based construction project management systems: How to make them successful?” Autom. Constr., 13(4), 491–506.
O’Brien, W. J. (2000). “Implementation issues in project Web-sites: A practitioner’s viewpoint.” J. Manage. Eng., 16(3), 34–39.
Rojas, E. M., and Songer, A. D. (1999). “Web-centric systems: A new paradigm for collaboration engineering.” J. Manage. Eng., 15(1), 39–45.
Skibniewski, M. J., and Abduh, M. (2000). “Web-based project management for construction: Search for utility assessment tools,” Proc., INCITE 2000, Hong Kong Polytechnic University, Hong Kong, 56–77
Walker, D., and Betts, M. (1997). “Information technology foresight: The future application of the World Wide Web in construction.” Proc., CIB W78: IT for Construction Process Reengineering, James Cook University, Townsville, Australia, 399–407.
Wix, J., and See, R. (1999). An introduction to the International Alliance for Interoperability and the industrial foundation classes, International Alliance for Interoperability, Oakton, Va.
Information & Authors
Information
Published In
Copyright
© 2005 ASCE.
History
Received: Feb 17, 2004
Accepted: May 26, 2005
Published online: Jan 1, 2006
Published in print: Jan 2006
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.