DISCUSSIONS AND CLOSURES
Jul 15, 2002
Discussion of “Customer Satisfaction in Home Building” by Željko M. Torbica and Robert C. Stroh
This article is a reply.
VIEW THE ORIGINAL ARTICLEThis article has a reply.
VIEW THE REPLYAuthors: Howard Bashford, Anil Sawhney, and Ken WalshAuthor Affiliations
Publication: Journal of Construction Engineering and Management
Volume 128, Issue 4
0733-9364(2002)128:4(364)/asset/02c271f4-3124-4535-9469-47b5239c2451/assets/(asce)0733-9364(2002)128:4(364).fp.png)
Get full access to this article
View all available purchase options and get full access to this article.
References
Oswald, T. H., and Burati, J. L. (1993). “Adaptation of quality function deployment to engineering and construction project development.” Source Document No. 97, The Construction Industry Institute, Clemson Univ., Clemson, S.C.
J. D. Power and Associates. (2000). New-home builder customer satisfaction study, Agoura Hills, Calif. Report accessible at www.jdpa.com.
Information & Authors
Information
Published In
Journal of Construction Engineering and Management
Volume 128 • Issue 4 • August 2002
Pages: 364 - 365
History
Published online: Jul 15, 2002
Published in print: Aug 2002
Permissions
Request permissions for this article.
Authors
Affiliations
Howard Bashford
Associate Professor, Del E. Webb School of Construction, Arizona State Univ., P.O. Box 870204, Tempe, AZ 85287-0204.
Anil Sawhney
Associate Professor, Del E. Webb School of Construction, Arizona State Univ., P.O. Box 870204, Tempe, AZ 85287-0204.
Ken Walsh
Associate Professor, Del E. Webb School of Construction, Arizona State Univ., P.O. Box 870204, Tempe, AZ 85287-0204.
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.
Cited by
View Options
Get Access
Access content
Please select your options to get access
Log in/Register
Log in via your institution (Shibboleth)
ASCE Members:
Please log in to see member pricing
Purchase
Save for later Item saved, go to cart Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
Get Access
Access content
Please select your options to get access
Log in/Register
Log in via your institution (Shibboleth)
ASCE Members:
Please log in to see member pricing
Purchase
Save for later Item saved, go to cart Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.