Technical Papers
Aug 26, 2024

The Last Planner System as an Emergent Production Planning and Control Method: The Role of Multiple Representations

Publication: Journal of Construction Engineering and Management
Volume 150, Issue 11

Abstract

The positive outcomes associated with the Last Planner System (LPS) of production control are usually interpreted as stemming from the application of LPS-as-theorized in the seminal publications about this method. However, the use of LPS in real settings is subjected to contextual influences and involvement of actors with varying perspectives of what counts as an effective implementation. This suggests that LPS-as-theorized may not be the only valid and sufficient representation to explain its success. This paper investigates how the different representations of LPS contribute to its effectiveness and adaptation to local conditions. It is based on a case study on the implementation of LPS in a refurbishment project. Four representations are compared: LPS-as-theorized (literature based), LPS-as-prescribed (handbook based), LPS-as-disclosed (interviews based), and LPS-as-done, i.e., what happened in reality, according to different sources of evidence. Findings set the basis for proposing a model that frames LPS-as-done as an emergent phenomenon unique to each construction project. This new perspective contributes to the recognition of the role of informal practices, the development of more accurate assessments of LPS implementation, the analysis of trade-offs when using LPS, and the alignment of expectations on the adoption of LPS.

Practical Applications

The outcomes of this investigation can help practitioners to identify and appreciate the complementary roles of different representations of the LPS, which are not limited to LPS-as-theorized described in seminal academic papers. The use of LPS in real settings depends on contextual factors and is therefore always unique to some extent. Giving visibility to diverse representations (e.g., LPS-as-prescribed in companies’ handbooks, LPS-as-disclosed by managers) supports a more accurate and shared understanding of how LPS is implemented, making it possible to align expectations among project stakeholders. This analysis also sheds light on the need to fill the gaps in the formal planning system, setting the basis for revising procedures and training programs. Furthermore, the findings suggest that the assessment methods of LPS implementation should be based on different sources of data in order to account for the multiple representations. Overall, the results are likely to resonate with practitioners because these will recognize that they are not merely strictly following predefined procedures but rather playing an active role that demands expertise for adjusting theory into practice on an everyday basis.

Get full access to this article

View all available purchase options and get full access to this article.

Data Availability Statement

All data, models, and code generated or used during the study appear in the published article.

Acknowledgments

The authors thank the National Council for Scientific and Technological Development (CNPq) for partially financing this research work.

References

Addis, M. 2016. “Tacit and explicit knowledge in construction management.” Construct. Manage. Econ. 34 (7–8): 439–445. https://doi.org/10.1080/01446193.2016.1180416.
Adriaensen, A., R. Patriarca, A. Smoker, and J. Bergström. 2019. “A socio-technical analysis of functional properties in a joint cognitive system: A case study in an aircraft cockpit.” Ergonomics 62 (12): 1598–1616. https://doi.org/10.1080/00140139.2019.1661527.
Ballard, G. 2000. “The last planner system of production control.” Doctoral thesis, School of Civil Engineering, Faculty of Engineering, Univ. of Birmingham.
Ballard, G., J. Hammond, and R. Nickerson. 2009. “Production control principles.” In Proc., 17th Annual Conf. of the Int. Group for Lean Construction, 489–500. Taipei, Taiwan: International Group for Lean Construction.
Ballard, G., and G. Howell. 1998. “Shielding production: Essential step in production control.” J. Constr. Eng. Manage. 124 (1): 11–17. https://doi.org/10.1061/(ASCE)0733-9364(1998)124:1(11).
Ballard, G., and I. Tommelein. 2012. “Lean management methods for complex projects.” Eng. Project Organ. J. 2 (1–2): 85–96. https://doi.org/10.1080/21573727.2011.641117.
Ballard, G., and I. Tommelein. 2021. 2020 current process benchmark for the Last Planner® system of project planning and control. Berkeley, CA: Project Production Systems Laboratory.
Borys, D. 2012. “The role of safe work method statements in the Australian construction industry.” Saf. Sci. 50 (2): 210–220. https://doi.org/10.1016/j.ssci.2011.08.010.
Braithwaite, J., Wears L. Robert, and E. Hollnagel. 2017. Resilient health care: Reconciling work-as-imagined and work-as-done. London: CRC Press.
Buchli, J., and C. C. Santini. 2005. Complexity engineering: Harnessing emergent phenomena as opportunities for engineering. Santa Fe, MN: Santa Fe Institute’s Complex Systems Summer School.
Castillo, T., L. F. Alarcón, and J. L. Salvatierra. 2018. “Effects of last planner system practices on social networks and the performance of construction projects.” J. Constr. Eng. Manage. 144 (3): 04017120. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001443.
Cicmil, S., T. Cooke-Davies, L. Cawford, and K. Richardson. 2017. Exploring the complexity of projects: Implications for project management practice. Newtown Square, PA: Project Management Institute.
Cilliers, P. 1998. Complexity and postmodernism: Understanding complex systems. London: Routledge.
Daniel, E. I., C. Pasquire, G. Dickens, and H. G. Ballard. 2017. “The relationship between the Last Planner® system and collaborative planning practice in UK construction.” Eng. Constr. Archit. Manage. 24 (3): 407–425. https://doi.org/10.1108/ECAM-07-2015-0109.
Davis, R., H. Shrobe, and P. Szolovits. 1993. “What is a knowledge representation?” AI Mag. 14 (1): 17–33.
De Nicola, A., M. L. Villani, M. Sujan, J. Watt, F. Costantino, A. Falegnami, and R. Patriarca. 2023. “Development and measurement of a resilience indicator for cyber-socio-technical systems: The allostatic load.” J. Ind. Inf. Integr. 35 (Jun): 100489. https://doi.org/10.1016/j.jii.2023.100489.
Eisenhardt, K. M. 1989. “Building theories from case study research.” Acad. Manage. Rev. 14 (4): 532–550. https://doi.org/10.2307/258557.
Engeström, Y., R. Miettinen, and R.-L. Punamäki. 1999. “Perspectives on activity theory.” In Perspectives on activity theory. Cambridge, UK: Cambridge University Press.
Fernandez-Solis, J. L., V. Porwal, S. Lavy, A. Shafaat, Z. K. Rybkowski, K. Son, and N. Lagoo. 2013. “Survey of motivations, benefits, and implementation challenges of last planner system users.” J. Constr. Eng. Manage. 139 (4): 354–360. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000606.
Flyvbjerg, B. 2006. “Five misunderstandings about case-study research.” Qual. Inq. 12 (2): 219–245. https://doi.org/10.1177/1077800405284363.
Fucks, I., and Y. Dien. 2013. “‘No rule, no use’? The effects of over-proceduralization.” In Trapping safety into rules: How desirable or avoidable is proceduralization?, edited by C. Bieder and M. Bourrier. Farnham, UK: Ashgate Publishing.
Gayer, B. D., T. A. Saurin, and M. Anzanello. 2022. “The nature and role of informal resilience practices in the performance of lean production systems.” J. Manuf. Technol. Manage. 33 (6): 1080–1101.
Hale, A., and D. Borys. 2013. “Working to rule, or working safely? Part 1: A state of the art review.” Saf. Sci. 55 (Jun): 207–221. https://doi.org/10.1016/j.ssci.2012.05.011.
Hamerski, D. C., T. A. Saurin, C. T. Formoso, and E. L. Isatto. 2023. “The contributions of the Last Planner System to resilient performance in construction projects.” Construct. Manage. Econ. 42 (4): 328–345. https://doi.org/10.1080/01446193.2023.2262622.
Hamzeh, F., G. Ballard, and I. D. Tommelein. 2012. “Rethinking lookahead planning to optimize construction workflow.” Lean Construct. J. 15–34.
Hamzeh, F. R. 2011. “The lean journey: Implementing the last planner.” In Proc., 19th Annual Conf. of the Int. Group for Lean Construction. Lima, Peru: International Group for Lean Construction.
Hamzeh, F. R., E. Zankoul, and C. Rouhana. 2015. “How can ‘tasks made ready’ during lookahead planning impact reliable workflow and project duration?” Construct. Manage. Econ. 33 (4): 243–258. https://doi.org/10.1080/01446193.2015.1047878.
Hollnagel, E. 2009. “The ETTO principle: Efficiency-thoroughness trade-off: Why things that go right sometimes go wrong.” In Risk analysis. Farnham, UK: Ashgate Publishing.
Hollnagel, E. 2014. Safety-I and Safety-II: The past and future of safety management. Farnham, UK: Ashgate Publishing.
Hollnagel, E. 2017. “Why is work-as-imagined different from work-as-done?” In Resilient health care: The resilience of everyday clinical work, edited by R. L. Wears, E. Hollnagel, and J. Braithwaite. Farnham, UK: Ashgate Publishing.
Hutchinson, B., S. Dekker, and A. Rae. 2022. “Writing plans instead of eliminating risks: How can written safety artefacts reduce safety?” Saf. Sci. 151 (Mar): 105738.
IEA (International Ergonomics Association). 2024. “Definitions and domains of ergonomics.” Accessed January 31, 2024. https://iea.cc/about/what-is-ergonomics/.
Kalsaas, B. T. 2012. “The last planner system style of planning: Its basis in learning theory.” J. Eng. Project Prod. Manage. 2 (2): 88–100. https://doi.org/10.32738/JEPPM.201207.0005.
Koskela, L. 2000. “An exploration towards a production theory and its application to construction.” Ph.D. thesis, VTT Technical Research Centre of Finland.
Koskela, L., and G. Howell. 2002. “The underlying theory of project management is obsolete.” In Proc., PMI Research Conf. 2002, 293–302. Newtown Square, PA: Project Management Institute.
Lagos, C. I., R. F. Herrera, and L. F. Alarcón. 2019. “Assessing the impacts of an IT LPS support system on schedule accomplishment in construction projects.” J. Constr. Eng. Manage. 145 (10): 04019055. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001691.
Laufer, A., and R. L. Tucker. 1987. “Is construction project planning really doing its job? A critical examination of focus, role and process.” Construct. Manage. Econ. 5 (3): 243–266. https://doi.org/10.1080/01446198700000023.
Lerche, J., H. H. Neve, G. Ballard, J. Teizer, S. Wandahl, and A. Gross. 2020. “Application of last planner system to modular offshore wind construction.” J. Constr. Eng. Manage. 146 (11): 05020015. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001922.
Liu, M., G. Ballard, and W. Ibbs. 2011. “Work flow variation and labor productivity: Case study.” J. Manage. Eng. 27 (4): 236–242. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000056.
Luo, L., Q. He, E. J. Jaselskis, and J. Xie. 2017. “Construction project complexity: Research trends and implications.” J. Constr. Eng. Manage. 143 (7): 04017019. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001306.
Martins, J. B., G. Carim, T. A. Saurin, and M. F. Costella. 2022. “Integrating Safety-I and Safety-II: Learning from failure and success in construction sites.” Saf. Sci. 148 (Apr): 105672.
Masrom, M. A. N., M. Chan, and J. Ahamad. 2021. “A conceptual innovative risk management model for commercial buildings refurbishment projects.” Int. J. Sustainable Constr. Eng. Technol. 12 (3): 342–351. https://doi.org/10.30880/ijscet.2021.12.03.033.
Meiling, J., F. Backlund, and H. Johnsson. 2012. “Managing for continuous improvement in off-site construction: Evaluation of lean management principles.” Eng. Constr. Archit. Manage. 19 (2): 141–158. https://doi.org/10.1108/09699981211206089.
Melo, R., and D. Bastos Costa. 2019. “Integrating resilience engineering and UAS technology into construction safety planning and control.” Eng. Constr. Archit. Manage. 26 (11): 2705–2722. https://doi.org/10.1108/ECAM-12-2018-0541.
Moppett, I. K., and S. T. Shorrock. 2018. “Working out wrong-side blocks.” Anaesthesia 73 (4): 407–420. https://doi.org/10.1111/anae.14165.
Mossman, A., and S. Ramalingam. 2021. “Last planner, everyday learning, shared understanding & rework.” In Proc., 29h Annual Conf. of the Int. Group for Lean Construction, 697–706. Lima, Peru: International Group for Lean Construction.
Pathirage, C. P., D. G. Amaratunga, and R. P. Haigh. 2007. “Tacit knowledge and organisational performance: Construction industry perspective.” J. Knowl. Manage. 11 (1): 115–126. https://doi.org/10.1108/13673270710728277.
Patriarca, R., A. Falegnami, F. Costantino, G. Di Gravio, A. De Nicola, and M. L. Villani. 2021. “WAx: An integrated conceptual framework for the analysis of cyber-socio-technical systems.” Saf. Sci. 136 (Mar): 105142.
Peñaloza, G. A., C. T. Formoso, and T. A. Saurin. 2021. “A resilience engineering-based framework for assessing safety performance measurement systems: A study in the construction industry.” Saf. Sci. 142 (Oct): 105364. https://doi.org/10.1016/j.ssci.2021.105364.
Peñaloza, G. A., T. A. Saurin, and C. T. Formoso. 2020. “Monitoring complexity and resilience in construction projects: The contribution of safety performance measurement systems.” Appl. Ergon. 82 (Jan): 102978.
Perrow, C. 1984. Normal accidents: Living with high risk technologies. Princeton, NJ: Princeton University Press.
Pope, C., S. Ziebland, and N. Mays. 2000. “Qualitative research in health care: Analysing qualitative data.” BMJ 320 (7227): 114–116. https://doi.org/10.1136/bmj.320.7227.114.
Poshdar, M., V. A. González, and S. Belayutham. 2015. “An inclusive probabilistic buffer allocation method.” In Proc., 23rd Annual Conf. of the Int. Group for Lean Construction, 183–192. Perth, Australia: International Group for Lean Construction.
Power, M. 1998. The audit society: Rituals of verification. Oxford, UK: Oxford University Press.
Priven, V., and R. Sacks. 2016. “Impacts of the social subcontract and last planner system interventions on the trade-crew workflows of multistory residential construction projects.” J. Constr. Eng. Manage. 142 (7): 04016013. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001102.
Rae, A. J., D. J. Provan, D. E. Weber, and S. W. A. Dekker. 2018. “Safety clutter: The accumulation and persistence of ‘safety’ work that does not contribute to operational safety.” Policy Pract. Health Saf. 16 (2): 194–211. https://doi.org/10.1080/14773996.2018.1491147.
Ranasinghe, U., M. Jefferies, P. Davis, and M. Pillay. 2021. “Conceptualising project uncertainty in the context of building refurbishment safety: A systematic review.” Buildings 11 (3): 89. https://doi.org/10.3390/buildings11030089.
Rosli, M. F., P. F. Muhammad Tamyez, and A. R. Zahari. 2023. “The effects of suitability and acceptability of lean principles in the flow of waste management on construction project performance.” Int. J. Construct. Manage. 23 (1): 114–125. https://doi.org/10.1080/15623599.2020.1853006.
Salhab, D., K. Noueihed, A. Fayek, F. Hamzeh, and R. Ahuja. 2021. “A framework for implementing the Last Planner® system in a virtual environment.” In Proc., 29th Annual Conf. of the Int. Group for Lean Construction, 75–84. Lima, Peru: International Group for Lean Construction.
Saurin, T. A., and S. S. Gonzalez. 2013. “Assessing the compatibility of the management of standardized procedures with the complexity of a sociotechnical system: Case study of a control room in an oil refinery.” Appl. Ergon. 44 (5): 811–823. https://doi.org/10.1016/j.apergo.2013.02.003.
Schöttle, A., and A. Böker. 2023. “Integrating a strategic milestone and phase plan (SMPP) as a new level of the last planner system (LPS): An investigation on megaprojects.” In Proc., 31st Annual Conf. of the Int. Group for Lean Construction, 1418–1427. Lille, France: International Group for Lean Construction.
Schramm, F. K., and C. T. Formoso. 2015. “Projeto de sistemas de produção na construção civil empregando simulação no apoio à tomada de decisão.” Ambiente Construído 15 (4): 165–182. https://doi.org/10.1590/s1678-86212015000400045.
Seppänen, O., G. Ballard, and S. Pesonen. 2010. “The combination of last planner system and location-based management system.” Lean Construct. J. 43–54.
Sharma, A., and J. Trivedi. 2021. “Application of information theory in last planner® system for work plan reliability.” In Proc., 29th Annual Conf. of the Int. Group for Lean Construction, 727–736. Lima, Peru: International Group for Lean Construction.
Shorrock, S., 2016. “The varieties of human work.” Accessed September 29, 2023. https://humanisticsystems.com/2016/12/05/the-varieties-of-human-work/.
Soliman, M., and T. A. Saurin. 2022. “Lean-as-imagined differs from lean-as-done: The influence of complexity.” Prod. Plan. Control 33 (11): 1097–1114. https://doi.org/10.1080/09537287.2020.1843729.
Terra, S. X., T. A. Saurin, F. S. Fogliatto, and A. M. M. de Magalhães. 2023. “Burnout and network centrality as proxies for assessing the human cost of resilient performance.” Appl. Ergon. 108 (Apr): 103955.
Tonetto, M. S., C. T. Formoso, T. A. Saurin, F. Bonesi De Luca, F. P. Lora, and E. Lantelme. 2023. “Resilient performance on construction projects in the post-pandemic era: An organizational perspective.” Eng. Constr. Archit. Manage. https://doi.org/10.1108/ECAM-02-2023-0170.
Tortorella, G. L., F. S. Fogliatto, M. Anzanello, G. A. Marodin, M. Garcia, and R. Reis Esteves. 2017. “Making the value flow: Application of value stream mapping in a Brazilian public healthcare organisation.” Total Qual. Manage. Bus. Excellence 28 (13–14): 1544–1558. https://doi.org/10.1080/14783363.2016.1150778.
Tortorella, G. L., D. Powell, L. Liu, M. G. Filho, J. Antony, P. Hines, and D. L. De Nascimento. 2023. “How has social media been affecting problem-solving in organizations undergoing Lean Production implementation? A multi-case study.” J. Ind. Inf. Integr. 35 (Oct): 100515. https://doi.org/10.1016/j.jii.2023.100515.
Trochim, W. M., J. P. Donnelly, and K. Arora. 2016. Research methods: The essential knowledge base. Boston: Cengage Learning.
Tzortzopoulos, P., M. Kagioglou, and L. Koskela. 2020. Lean construction: Core concepts and new frontiers. London: Routledge.
Viana, D. D., C. T. Formoso, and E. L. Isatto. 2017. “Understanding the theory behind the last planner system using the language-action perspective: Two case studies.” Prod. Plan. Control 28 (3): 177–189. https://doi.org/10.1080/09537287.2016.1233360.
Viana, D. D., B. Mota, C. T. Formoso, M. Echeveste, M. Peixoto, and C. L. Rodrigues. 2010. “A survey on the last planner system: Impacts and difficulties for implementation in Brazilian companies.” In Proc., 18th Annual Conf. of the Int. Group for Lean Construction, 497–507. Haifa, Israel: International Group for Lean Construction.
Wachs, P., T. A. Saurin, A. W. Righi, and R. L. Wears. 2016. “Resilience skills as emergent phenomena: A study of emergency departments in Brazil and the United States.” Appl. Ergon. 56 (Mar): 227–237. https://doi.org/10.1016/j.apergo.2016.02.012.
Wang, T., M. Abdallah, C. Clevenger, and S. Monghasemi. 2021. “Time–cost–quality trade-off analysis for planning construction projects.” Eng. Constr. Archit. Manage. 28 (1): 82–100.
Winograd, T., and F. Flores. 1986. Understanding computers and cognition: A new foundation for design. Norwood, NJ: Ablex Publishing Corporation.
Yacob, R., M. Saruwono, and Z. Ismail. 2019. “Managing uncertainty from planning and design to construction process of building refurbishment projects: A proposed conceptual approach.” Int. J. Sustainable Constr. Eng. Technol. 10 (1): 68–79. https://doi.org/10.30880/ijscet.2019.10.01.007.
Yadav, P. S., and V. K. Paul. 2023. “Investigating the determinants of construction project complexity impacting project success: An India perspective.” Int. J. Constr. Manage. 1–11. https://doi.org/10.1080/15623599.2023.2295609.
Yin, R. K. 2013. “Validity and generalization in future case study evaluations.” Evaluation 19 (3): 321–332. https://doi.org/10.1177/1356389013497081.
Zhong, Y., Z. Chen, J. Ye, and N. Zhang. 2024. “Exploring critical success factors for digital transformation in construction industry–based on TOE framework.” Eng. Constr. Archit. Manage. https://doi.org/10.1108/ECAM-08-2023-0782.
Zhu, J., and A. Mostafavi. 2017. “Discovering complexity and emergent properties in project systems: A new approach to understanding project performance.” Int. J. Project Manage. 35 (1): 1–12. https://doi.org/10.1016/j.ijproman.2016.10.004.

Information & Authors

Information

Published In

Go to Journal of Construction Engineering and Management
Journal of Construction Engineering and Management
Volume 150Issue 11November 2024

History

Received: Nov 9, 2023
Accepted: May 23, 2024
Published online: Aug 26, 2024
Published in print: Nov 1, 2024
Discussion open until: Jan 26, 2025

Permissions

Request permissions for this article.

Authors

Affiliations

Ph.D. Candidate, Dept. of Civil Engineering, Federal Univ. of Rio Grande do Sul, Porto Alegre 90035-190, Brazil (corresponding author). ORCID: https://orcid.org/0000-0002-3804-4047. Email: [email protected]
Professor, Dept. of Industrial Engineering and Transportation, Federal Univ. of Rio Grande do Sul, Porto Alegre 90035-190, Brazil. ORCID: https://orcid.org/0000-0003-2929-5888. Email: [email protected]
Carlos T. Formoso, Ph.D. [email protected]
Professor, Dept. of Civil Engineering, Federal Univ. of Rio Grande do Sul, Porto Alegre 90035-190, Brazil. Email: [email protected]
Eduardo Luis Isatto, Ph.D. [email protected]
Professor, Dept. of Civil Engineering, Federal Univ. of Rio Grande do Sul, Porto Alegre 90035-190, Brazil. Email: [email protected]

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share