Leadership Principles and Performance Measurement in Facilities Management: A Case Study
Publication: Leadership and Management in Engineering
Volume 11, Issue 4
Abstract
This paper discusses the applied leadership attributes taught in the facilities management program at Arizona State University, highlighting the leadership characteristics and techniques of information measurement theory that enabled the first author to understand and integrate the academic findings for more effective performance in his work environment as a facilities manager. The paper describes the management status quo in the work environment at a semiconductor manufacturing company and the application of leadership principles and performance measurement strategies to implement a predictive maintenance approach that reduced unscheduled corrective maintenance events and increased production availability and profits.
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References
Allen, J. (2009). As a man thinketh, 4th Ed., Beacon Hill, Winston-Salem, NC.
Badger, B. (2011). The DNA of leadership, Arizona State University Press, Tempe, AZ.
Chen, W. (2008). “Economic efficiency analysis of wafer fabrication.” Proc., 2008 Winter Simulation Conference, 978(6), 2216–2222.
Hayes, G. (2000). “Interview with William Badger.” Vietnam Archive. 〈http://www.vietnam.ttu.edu/star/images/OH/OH0001/OH0001〉 (June 5, 2010).
Kashiwagi, D. T. (2002). “Information measurement theory (IMT).” Encyclopedia of Information Systems, 2, 599–610.
Kashiwagi, D. T. (2010). A revolutionary approach to project and risk management, Performance Based Studies Research Group, Mesa, AZ.
Biographies
Kenneth T. Sullivan is assistant professor and codirector of the Performance Based Studies Research Group, Del E. Webb School of Construction, Arizona State University, Tempe, AZ. He can be contacted at [email protected].
Doug K. McDonald is a facilities manager in the semiconductor industry and received his M.S. at the Del E. Webb School of Construction, Arizona State University, Tempe, AZ.
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Copyright
© 2011 American Society of Civil Engineers.
History
Received: Oct 20, 2010
Accepted: Jun 28, 2011
Published online: Sep 15, 2011
Published in print: Oct 1, 2011
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