Organizational Elements and Collaborative Organizational Citizenship Behavior in Off-Site Construction Projects: Configurational Approach
Publication: Journal of Construction Engineering and Management
Volume 148, Issue 10
Abstract
Collaboration has become a popular way for off-site construction (OSC) project teams to achieve cross-operation construction tasks. However, prior studies of collaboration have focused on the stakeholders’ in-role collaboration behavior and the effects of a narrow subset of organizational elements (i.e., contract, organizational structure, trust, and social relationship). Our study focuses on collaborative organizational citizenship behavior (COCB), viewed as a form of extrarole behavior. It explores organizational elements’ configuration effects using a fuzzy-set qualitative comparative analysis (fsQCA). Our main findings verify the configuration effects of organizational elements on COCB. The double-edged sword effects of contractual control and organizational formalization are identified. A social exchange strategy is explored, consisting of benevolence trust, organizational integration, and social relationship, as it is the most prevalent strategy found in OSC project team COCB. Configuration conditions are found to be asymmetric in the presence or absence of high COCB. This study expands the theoretical understanding of COCB, showing that its emergence is not a completely altruistic behavior but is instead a limited discretionary behavior. This study also contributes to organizational citizenship behavior and stakeholder theory by linking projectized stakeholder management based on formal contracts to COCB based on informal social exchange. It offers policymakers, project managers, and stakeholders a complete picture of how the organizational strategy configurations, including the mutual benevolence trust, agile organizational integration, and close social relationships foster high COCBs in the OSC project team.
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Data Availability Statement
All data, models, and code generated or used during the study appear in the published article.
Acknowledgments
We thank the hundreds of respondents who took the time to complete the survey. This research was supported by the Natural Science Foundation of Shandong Province (Grant No. ZR202102250380).
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Published In
Journal of Construction Engineering and Management
Volume 148 • Issue 10 • October 2022
Copyright
© 2022 American Society of Civil Engineers.
History
Received: Jul 27, 2021
Accepted: May 25, 2022
Published online: Aug 1, 2022
Published in print: Oct 1, 2022
Discussion open until: Jan 1, 2023
ASCE Technical Topics:
- Artificial intelligence and machine learning
- Business management
- Comparative studies
- Computer programming
- Computing in civil engineering
- Construction engineering
- Construction industry
- Construction management
- Engineering fundamentals
- Fuzzy logic
- Management methods
- Methodology (by type)
- Offsite construction
- Organizations
- Personnel management
- Practice and Profession
- Project management
- Quality control
- Research methods (by type)
- Social factors
- Team building
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