Quality Costs in Construction: Case of Qom Monorail Project in Iran
Publication: Journal of Construction Engineering and Management
Volume 139, Issue 9
Abstract
The effectiveness of a quality program implemented during the initial 18 months of the Qom monorail project in Iran is examined. A quality costing exercise was undertaken, and it was revealed that quality failures accounted for 0.05% of the project’s contract value. The contractor’s experiences in implementing and analyzing its quality costs offer a learning opportunity for companies seeking a competitive advantage by implementing quality improvement programs.
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Acknowledgments
The authors would like to thank the Projects Quality Control Management office of the Kayson Company for its participation in this study. Appreciation is extended as well to the Qom monorail project; without its cooperation and full support from senior management and the project managers involved, this investigation could not have been undertaken.
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Information & Authors
Information
Published In
Journal of Construction Engineering and Management
Volume 139 • Issue 9 • September 2013
Pages: 1244 - 1249
Copyright
© 2013 American Society of Civil Engineers.
History
Received: Oct 11, 2012
Accepted: Feb 17, 2013
Published online: Feb 19, 2013
Discussion open until: Jul 19, 2013
Published in print: Sep 1, 2013
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