Performance Dashboard for a Pharmaceutical Project Benchmarking Program
Publication: Journal of Construction Engineering and Management
Volume 138, Issue 7
Abstract
Performance measurement is essential to controlling and improving capital projects. Increasingly, industry sectors demand an industry-specific performance measurement system because their unique processes can result in significant differences in performance outcomes. This paper presents the development of a performance dashboard for a pharmaceutical project benchmarking program. The proposed approach adopts a relative comparison method and uses weighted key performance indicators (KPIs) to compare project performance. The dashboard generates an overall performance score both at the project level and at the company level, as shown in tabular and graphical formats. The dashboard provides flexibility for comparing the performance of projects even when the project types or KPIs are different. Although the study focuses on a performance dashboard for pharmaceutical industry projects, the dashboard development process described in this paper can be applied to other industry projects.
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Information & Authors
Information
Published In
Journal of Construction Engineering and Management
Volume 138 • Issue 7 • July 2012
Pages: 864 - 876
Copyright
© 2012. American Society of Civil Engineers.
History
Received: Apr 20, 2011
Accepted: Oct 24, 2011
Published online: Oct 26, 2011
Published in print: Jul 1, 2012
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