Assessing Buyer-Supplier Relationship Management: Multiple Case-Study in the Dutch Construction Industry
Publication: Journal of Construction Engineering and Management
Volume 138, Issue 1
Abstract
The objective of this paper is to shed light on obstacles to, and opportunities for, increasing the effectiveness of construction firms in managing buyer-supplier relationships. More specifically, the focus is on assessing the maturity level of buyer-supplier relationship management by construction firms. First, on the basis of a literature review and discussions with industry experts, five constructs were defined and, on the basis of these constructs, a measurement tool was developed. Following this, the maturity level in terms of the five constructs was assessed by applying the measurement tool in 19 Dutch construction firms. The results demonstrate a large potential for improved management of buyer-supplier relationships. Although there are major factors impeding, there are, at the same time, developments stimulating the effectiveness of managing buyer-supplier relationships. A useful next research step would be to determine the optimum portfolio of relationship types between contractors and suppliers in the construction industry.
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Information & Authors
Information
Published In
Journal of Construction Engineering and Management
Volume 138 • Issue 1 • January 2012
Pages: 163 - 176
Copyright
© 2012 American Society of Civil Engineers.
History
Received: Dec 1, 2010
Accepted: May 18, 2011
Published online: May 20, 2011
Published in print: Jan 1, 2012
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