Holistic Postoccupancy Evaluation Framework for Campus Residential Housing Facilities
Publication: Journal of Performance of Constructed Facilities
Volume 30, Issue 5
Abstract
This paper presents a holistic postoccupancy evaluation (POE) framework and its application to a campus residential facility. The development of a framework was based on an extensive review of literature and an identification of a comprehensive set of performance indicators. Multiple evaluation techniques were employed, including the review of existing documents, interviews, walkthroughs, questionnaire surveys, and spot measurements. The importance-satisfaction (IS) matrix was utilized to identify building performance successes and failures. The study shows that occupants are moderately satisfied with their residential environment. Specific issues identified were related to HVAC and lighting systems, among others. The holistic POE framework will help to derive more qualitative feedback in housing evaluation studies for more reliable decision making. This study bridges the research gap for the need for more holistic forms of POE in the facilities management sector. The recommendations provided in this paper will serve as feedback and feedforward for the building and construction industry.
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Acknowledgments
The authors thank King Fahd University of Petroleum and Minerals for the support and facilities that made this research possible.
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Information & Authors
Information
Published In
Journal of Performance of Constructed Facilities
Volume 30 • Issue 5 • October 2016
Copyright
© 2016 American Society of Civil Engineers.
History
Received: Sep 26, 2015
Accepted: Dec 10, 2015
Published online: Mar 11, 2016
Discussion open until: Aug 11, 2016
Published in print: Oct 1, 2016
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