Leveraging Personality for Business Success
Publication: Leadership and Management in Engineering
Volume 6, Issue 4
Abstract
Engineering firms increasingly seeking to differentiate their firms are turning to new paradigms to innovate and position themselves as strategic advisors to their clients. Orchard, Hiltz and McCliment, Inc. (OHM), a midwestern civil engineering firm, engaged the services of management consultant Charles Fleetham, and analyzed its clients’ perceptions of the firm’s personality and leadership qualities through a customer satisfaction survey. Using questions rooted in Jungian psychology, the survey identified key areas of strength and weakness, allowing the firm to redefine its position as an innovative leader and strategic partner to its customer base.
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Biographies
Charles Fleetham is the author of The Search for Unrational Leadership: Using Rational and Irrational Methods to Change Your Life (Right Brain Books, 2005) and founder and president of the management consulting firm Project Innovations, Inc., found online at www.projectinnovations.com. He can be contacted via e-mail at [email protected]. Stacey K. Griesmer is an engineer and executive manager of special projects at Orchard, Hiltz and McCliment, Inc. (OHM). OHM is an ENR Top 500 consulting engineering firm based in Livonia, Michigan.
Information & Authors
Information
Published In
Leadership and Management in Engineering
Volume 6 • Issue 4 • October 2006
Pages: 160 - 163
Copyright
© 2006 ASCE.
History
Published online: Oct 1, 2006
Published in print: Oct 2006
ASCE Technical Topics:
- Agriculture
- Business management
- Business organizations
- Client relationships
- Consulting services
- Ecosystems
- Engineering firms
- Engineering fundamentals
- Engineering profession
- Environmental engineering
- Irrigation engineering
- Leadership
- Management methods
- Organizations
- Practice and Profession
- Professional development
- Professional services
- Quality control
- Surveys (non-geomatic)
- Vegetation
- Water and water resources
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