Issues in Pursuing Quality in Facility Program Development
Publication: Journal of Architectural Engineering
Volume 2, Issue 1
Abstract
This paper addresses the topic of the pursuit of quality in the facility program development process. For the most part, the issues encountered in facility program development fall within the province of the owner/client and his internal agents, although external contract professionals may be used to support or conduct many of these functions. Typically the facility program development for the larger owner/client is an ongoing function dealing with multiple projects; however for the smaller owner/client, facility development is likely to be a rather intermittent and somewhat unstructured activity. Consequently this paper is oriented toward the larger owner/client situation, although many of the issues associated with the pursuit of quality generally apply to both the individual project and multiple project setting. This paper first provides an overview of the facility development process and addresses key questions that arise in dealing with this topic. Next various criteria and measures of quality are identified and discussed along with how the criteria selected may affect the outcome sought. Finally some observations are made on future trends that are likely to emerge in the pursuit of quality as well as their impact in the context of the facility development process.
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Information & Authors
Information
Published In
Journal of Architectural Engineering
Volume 2 • Issue 1 • March 1996
Pages: 32 - 40
Copyright
Copyright © 1996 American Society of Civil Engineers.
History
Published online: Mar 1, 1996
Published in print: Mar 1996
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