Technical Papers
Nov 29, 2022

Identifying Critical Dispute Causes in the Construction Industry: A Cross-Regional Comparative Study between China and the UK

Publication: Journal of Management in Engineering
Volume 39, Issue 2

Abstract

Construction disputes have long been identified as epidemics in the construction industry worldwide, which has become a more serious problem due to the impact of the COVID-19 pandemic. Previous studies on the dispute causes have primarily focused on country- or region-specific contexts and hence the results cannot be generalized in solving this chronic problem in a broader construction project worldwide. This study aims to explore and evaluate the critical dispute causes in construction projects through a comparative study between China and the United Kingdom. A total of 33 common dispute causes were identified through a comprehensive literature review and further consolidated by pilot surveys in the two countries. An online questionnaire survey was administered among construction professionals in China and the United Kingdom, with 170 valid responses returned for data analysis. Principal component factor analysis, mean score ranking approach, quartile analysis, and Mann-Whitney U testing were employed to identify the most critical dispute causes. Similarities and differences were mapped between the two countries. It was found that the five most critical categories of dispute causes in the two territories are: delay-related problems, lack of communication, contractual problems, site conditions, and design problems. The importance of variation in quantities, breach of contract, misinterpretation of contractual terms and conditions, and poor contract management was perceived significantly differently by the respondents in China and the United Kingdom, whereas design defects and failure to make compensation for additional work were the most critical common dispute causes in both countries. The research provides important findings for both academics and practitioners to holistically understand the similarities and differences of dispute causes in China and the United Kingdom and aids in preventing disputes more effectively in the global construction industry.

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Data Availability Statement

Some or all data, models, or code that support the findings of this study are available from the corresponding author upon reasonable request.

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Journal of Management in Engineering
Volume 39Issue 2March 2023

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Received: Feb 22, 2022
Accepted: Oct 11, 2022
Published online: Nov 29, 2022
Published in print: Mar 1, 2023
Discussion open until: Apr 29, 2023

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Ph.D. Candidate, School of Mechanical, Aerospace, and Civil Engineering, Univ. of Manchester, Manchester M13 9PL, UK. ORCID: https://orcid.org/0000-0002-6930-6978. Email: [email protected]
Shang Zhang [email protected]
Associate Professor and Head, Dept. of Construction Management, Suzhou Univ. of Science and Technology, Suzhou 215011, China (corresponding author). Email: [email protected]
Associate Professor, School of Built Environment and Architecture, London South Bank Univ., London SE1 0AA, UK. ORCID: https://orcid.org/0000-0003-0360-6967. Email: [email protected]
Reader, School of Mechanical, Aerospace and Civil Engineering, Univ. of Manchester, Manchester M13 9PL, UK. Email: [email protected]
Ph.D. Candidate, School of Mechanical, Aerospace, and Civil Engineering, Univ. of Manchester, Manchester M13 9PL, UK. Email: [email protected]
Ph.D. Candidate, School of Architecture, Civil and Building Engineering, Loughborough Univ., Loughborough, Leicestershire LE11 3TU, UK. ORCID: https://orcid.org/0000-0002-4251-7281. Email: [email protected]

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