Chapter
Jan 13, 2020
Sixth International Conference on Transportation Engineering
The Upgrade of Passenger Service Management for High-Speed Railway Station in the Era of Big Data
Publication: ICTE 2019
ABSTRACT
Big data technology has been successfully applied in different fields. However, big data technology has not been widely applied in the daily operation of high-speed railway stations which are shining cards for metropolis. Firstly, the paper describes the characteristics of big data era and its influences on the passenger service management of high-speed railway station. Then, it explores the innovation modes for passenger transport service management by using big data technology. Additionally, threes measures have been put forward with the aim of upgrading the passenger service management: strengthening the construction of big data, innovating marketing model, and raising the level of passenger transport organization. In the end, Shanghai Hongqiao Railway Station is taken as a case study.
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REFERENCES
HU, Zhaohui(2017). “Guangzhou Railway Group Railway Passenger and Cargo Transport Organization on the Basis of Big Date.” China transportation review, Beijing, 39(05): 28-32.
WANG, Dong(2014). “Study on the Management Mode of Entrusted Operation on High-speed Railways.” Railway transport and economy, Beijing, 36(06): 12-14.
WU, Yanhua(2017). “Research and Implement of Big Data Service Platform for High-speed Railway. Papers Collection of the 12th China Intelligent Transportation Annual Conference.” China Intelligent Transportation Association, 337-344.
ZHANG, Xuebing (2004). “Improving Railway passenger transport organization, meeting the requirements of leap-forward development.” Railway transport and economy, Beijing, (11):48-49.
Information & Authors
Information
Published In
ICTE 2019
Pages: 854 - 860
Editors: Xiaobo Liu, Ph.D., Southwest Jiaotong University, Qiyuan Peng, Ph.D., Southwest Jiaotong University, and Kelvin C. P. Wang, Ph.D., Oklahoma State University
ISBN (Online): 978-0-7844-8274-2
Copyright
© 2020 American Society of Civil Engineers.
History
Published online: Jan 13, 2020
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Authors
Affiliations
Shenzhenbei Railway Station, Guangshen Railway Company Limited, Shenzhen, Guangdong 518000. E-mail: [email protected]
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ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.