Chapter
Jul 2, 2019
An Evaluation System of Bus Service Quality Based on MaaS
Authors: Ying Qu [email protected], Hao Wang [email protected], and Dongping Li [email protected]Author Affiliations
Publication: CICTP 2019
Abstract
The market share of public transport continues to decline as more and more flexible modes of travel appear. A public transportation service quality evaluation system advancing with the times is conducive to improving the attractiveness of public transportation. This paper presents the composition and characteristics of MaaS (mobility as a service), based on a study of MaaS development. With the goal of improving bus transit service quality, a bus service level evaluation system is established. The system will identify new criteria and indexes, apply Delphi and AHP to obtain weights of indexes, and establish a model of evaluation. Finally, this paper concludes with the advantages of the bus service quality evaluation system and future prospects.
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Published In
CICTP 2019
Pages: 1433 - 1444
Copyright
© 2019 American Society of Civil Engineers.
History
Published online: Jul 2, 2019
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Authors
Affiliations
Jiangsu Key Laboratory of Urban ITS, Jiangsu Province Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast Univ., Si Pai Lou #2, Nanjing, Jiangsu 210096, China. E-mail: [email protected]
Jiangsu Key Laboratory of Urban ITS, Jiangsu Province Collaborative Innovation Center of Modern Urban Traffic Technologies, Southeast Univ., Si Pai Lou #2, Nanjing, Jiangsu 210096, China. E-mail: [email protected]
Shanghai Urban Construction Design and Research Institute (Group) Co. Ltd., Dongfang Rd. 3447#, New Pudong District, Shanghai 200125, China. E-mail: [email protected]
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Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.