Best Practices for Electrical Contractors

A great deal of time and effort are expended by employees at all levels of management and labor to find ways to improve their performance and the company's performance. The motivation for this improvement can vary, including ensuring job security, securing a bonus, beating the competition and improving profit margins, but these motivations do share a common thread. Improvements require measurements and measurements are based upon processes, and in order to excel in the business world, we strive to have the best processes to create the best performance. The solution is to create a culture of knowledge management in the workplace. When problems arise with safety or quality or customer service, companies are willing to instill a culture or plan to cure these ills, but when a company suffers from the inability to benefit from the knowledge that their employees possess or that the industry as a whole has to offer, then a culture of knowledge management is required. In simple terms, knowledge management is dedicated to capturing, preserving and communicating knowledge throughout a company. This can be done in a variety of ways, but the important component is that there is an active participation by all levels of management and labor to record and communicate the knowledge of the employees, to whomever requires it, for the benefit of the company as a whole. There are many potential benefits to beginning a program of best practices within your company. Whether to achieve a breakthrough in the industry, outpace the competition or simply preserve the knowledge of an effective employee for later use, a best practice program can provide the means to accomplish these goals. The goal of this report is to give the beginning or intermediate best practice program user a starting point and organizational structure to ensure a successful result to the program and a program that can grow as the company does.