Technical Papers
May 6, 2020

Knowledge Sharing and Productivity Improvement: An Agent-Based Modeling Approach

Publication: Journal of Construction Engineering and Management
Volume 146, Issue 7

Abstract

Labor productivity is a major determinant of project performance in construction. Models of labor productivity in construction tend to focus on learning curve theories that assume learning is an individual process with no transfer of knowledge among crew members. This paper seeks to extend theories of individual learning to capture the crew dynamics present on construction sites. Accordingly, this paper presents an agent-based model aimed at deriving the impacts of crew composition and project schedule on knowledge sharing and, thus, on task duration. The proposed model was calibrated using field observations of 201 interactions among 12 construction workers at a construction project in Beirut, Lebanon. The results indicate that more diverse crews witness higher levels of knowledge sharing and greater productivity gains. The results also suggest that schedules keeping all the workers busy eliminate the potential for knowledge sharing and thus only benefit from the baseline gains seen in individual learning. This work contributes to the literature by developing an agent-based model that simulates knowledge sharing in the construction industry at the worker level. The study is limited by its exclusion of multiskilled workers.

Get full access to this article

View all available purchase options and get full access to this article.

Data Availability Statement

Some or all data, models, or code generated or used during the study are available from the corresponding author by request. The observation data from the construction site is available as a matrix with the numbers of interactions between anonymized crew members. The agent-based model is available as code in AnyLogic.

Acknowledgments

The authors would like to thank the American University of Beirut’s University Research Board for funding this study under project number 24709, award 103604.

References

Ahmadian, A., T. H. Rashidi, A. Akbarnezhad, and S. Travis Waller. 2015. “Incorporating multiskilling and learning in the optimization of crew composition.” J. Constr. Eng. Manage. 142 (5): 04015106. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001085.
Alashwal, A. M., H. A. Rahman, and A. M. Beksin. 2011. “Knowledge sharing in a fragmented construction industry: On the hindsight.” Sci. Res. Essays 6 (7): 1530–1536. https://doi.org/10.5897/SRE10.645.
Amin, A., M. F. Hassan, M. B. M. Ariffin, and M. Rehman. 2011. “Knowledge sharing: Two-dimensional motivation perspective and the role of demographic variables.” J. Inf. Knowledge Manage. 10 (2): 135–149. https://doi.org/10.1142/S0219649211002882.
Anzanello, M. J., and F. S. Fogliatto. 2011. “Learning curve models and applications: Literature review and research directions.” Int. J. Ind. Ergon. 41 (5): 573–583. https://doi.org/10.1016/j.ergon.2011.05.001.
Arditi, D., O. B. Tokdemir, and K. Suh. 2001. “Effect of learning on line-of-balance scheduling.” Int. J. Project Manage. 19 (5): 265–277. https://doi.org/10.1016/S0263-7863(99)00079-4.
Bachkirov, A. A. 2019. “Interculturality as a source of organisational positivity in expatriate work teams: An exploratory study.” Bus. Ethics: A Eur. Rev. 28 (3): 391–405. https://doi.org/10.1111/beer.12220.
Bell, G. G., and A. Zaheer. 2007. “Geography, networks, and knowledge flow.” Organ. Sci. 18 (6): 955–972. https://doi.org/10.1287/orsc.1070.0308.
Bereiter, C., and M. Scardamalia. 1993. “Surpassing ourselves.” In An inquiry into the nature and implications of expertise. Chicago: Open Court.
Bilginsoy, C. 2003. “The hazards of training: Attrition and retention in construction industry apprenticeship programs.” ILR Rev. 57 (1): 54–67. https://doi.org/10.1177/001979390305700103.
Bulleit, W. M., and M. W. Drewek. 2012. “Agent-based modeling and simulation for hazard management.” In Construction research congress 2012: Construction challenges in a flat world, 2221–2230. Reston, VA: ASCE. https://doi.org/10.1061/9780784412329.223.
Cabrera, E. F., and A. Cabrera. 2005. “Fostering knowledge sharing through people management practices.” Int. J. Human Res. Manage. 16 (5): 720–735. https://doi.org/10.1080/09585190500083020.
Chiu, C.-M., M.-H. Hsu, and E. T. Wang. 2006. “Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories.” Decis. Support Syst. 42 (3): 1872–1888. https://doi.org/10.1016/j.dss.2006.04.001.
Collin, K., and U. M. Valleala. 2005. “Interaction among employees: How does learning take place in the social communities of the workplace and how might such learning be supervised?” J. Edu. Work 18 (4): 401–420. https://doi.org/10.1080/13639080500327873.
Dadfar, H., and P. Gustavsson. 1992. “Competition by effective management of cultural diversity: The case of international construction projects.” Int. Stud. Manage. Organ. 22 (4): 81–92. https://doi.org/10.1080/00208825.1992.11656594.
Davenport, T. H., D. E. Smith, and E. David. 2000. “Managing knowledge in professional service firms.” Knowledge Manage. Yearbook 2000-2001, 284–299.
Demeulemeester, E., M. Vanhoucke, and W. Herroelen. 2003. “Rangen: A random network generator for activity-on-the-node networks.” J. Scheduling 6 (1): 17–38. https://doi.org/10.1023/A:1022283403119.
Epstein, J. M., and R. Axtell. 1996. Growing artificial societies: Social science from the bottom up. Washington, DC: Brookings Institution Press.
Everett, J. G., and S. Farghal. 1994. “Learning curve predictors for construction field operations.” J. Constr. Eng. Manage. 120 (3): 603–616. https://doi.org/10.1061/(ASCE)0733-9364(1994)120:3(603).
Grubić-Nešić, L., D. Matić, and S. Mitrović. 2015. “The influence of demographic and organizational factors on knowledge sharing among employees in organizations.” Tehnički vjesnik 22 (4): 1005–1010. https://doi.org/10.17559/TV-20141216213746.
Hosseini, S. M., and P. Akhavan. 2017. “A model for project team formation in complex engineering projects under uncertainty: A knowledge-sharing approach.” Kybernetes 46 (7): 1131–1157. https://doi.org/10.1108/K-06-2015-0150.
Jaber, M. Y. 2016. Learning curves: Theory, models, and applications. Boca Raton: CRC Press.
Javernick-Will, A. 2011. “Motivating knowledge sharing in engineering and construction organizations: Power of social motivations.” J. Manage. Eng. 28 (2): 193–202. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000076.
Jong, J. 2019. “Racial diversity and task performance: The roles of formalization and goal setting in government organizations.” Public Personnel Manage. 48 (4): 493–512. https://doi.org/10.1177/0091026019826157.
Kazaz, A., E. Manisali, and S. Ulubeyli. 2008. “Effect of basic motivational factors on construction workforce productivity in Turkey.” J. Civ. Eng. Manage. 14 (2): 95–106. https://doi.org/10.3846/1392-3730.2008.14.4.
Kirman, A. 2011. “Learning in agent-based models.” Eastern Econ. J. 37 (1): 20–27. https://doi.org/10.1057/eej.2010.60.
Lam, K., D. Lee, and T. Hu. 2001. “Understanding the effect of the learning–forgetting phenomenon to duration of projects construction.” Int. J. Project Manage. 19 (7): 411–420. https://doi.org/10.1016/S0263-7863(00)00025-9.
Lave, J., and E. Wenger. 1991. Situated learning: Legitimate peripheral participation. Cambridge, UK: Cambridge University Press.
McDermott, R., and C. O’dell. 2001. “Overcoming cultural barriers to sharing knowledge.” J. Knowledge Manage. 5 (1): 76–85. https://doi.org/10.1108/13673270110384428.
Ni, G., Q. Cui, L. Sang, W. Wang, and D. Xia. 2017. “Knowledge-sharing culture, project-team interaction, and knowledge-sharing performance among project members.” J. Manage. Eng. 34 (2): 04017065. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000590.
Nnaji, C., I. Okpala, and S. Kim. 2019. “A simulation framework for technology adoption decision making in construction management: A composite model.” In Computing in civil engineering 2019: Visualization, information modeling, and simulation, 499–506. Reston, VA: ASCE.
Peter, D. J., S. Alem, and B. Knabe. 2018. “Reassessing cultural capital: Access to employment for women with disabilities in Saudi Arabia.” Equality, Divers. Inclusion: Int. J. 37 (3): 265–282. https://doi.org/10.1108/EDI-08-2017-0156.
Raoufi, M., and A. Robinson Fayek. 2018. “Fuzzy agent-based modeling of construction crew motivation and performance.” J. Comput. Civ. Eng. 32 (5): 04018035. https://doi.org/10.1061/(ASCE)CP.1943-5487.0000777.
R Core Team. 2017. R: A language and environment for statistical computing. Vienna, Austria: R Foundation for Statistical Computing.
Schrand, L., and T. Just. 2019. “Diversity and group performance in a real estate project.” J. Eur. Real Estate Res. 12 (1): 62–78. https://doi.org/10.1108/JERER-04-2018-0018.
Schultz, R. J., C. H. Schwepker, M. Davidson, and P. Davidson. 2012. “Boomers vs. millennials: Critical conflict regarding sales culture, salesforce recognition, and supervisor expectations.” Int. J. Bus. Humanities Technol. 2 (1): 32–41.
Senouci, A. B., K. A. Warith, and N. N. Eldin. 2015. Agent based model for resource constrained scheduling of construction projects, 8–16. Reston, VA: ASCE.
Seonghee, K., and J. Boryung. 2008. “An analysis of faculty perceptions: Attitudes toward knowledge sharing and collaboration in an academic institution.” Lib. Inf. Sci. Res. 30 (4): 282–290. https://doi.org/10.1016/j.lisr.2008.04.003.
Shapiro, S. S., and M. B. Wilk. 1965. “An analysis of variance test for normality (complete samples).” Biometrika 52 (3–4): 591–611. https://doi.org/10.2307/2333709.
Siemsen, E., A. V. Roth, and S. Balasubramanian. 2008. “How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model.” J. Oper. Manage. 26 (3): 426–445. https://doi.org/10.1016/j.jom.2007.09.001.
Srour, F. J., I. Srour, and M. G. Lattouf. 2017. “A survey of absenteeism on construction sites.” Int. J. Manpower 38 (4): 533–547. https://doi.org/10.1108/IJM-08-2015-0135.
Srour, J., D. Kiomjian, and I. M. Srour. 2015. “Learning curves in construction: A critical review and new model.” J. Constr. Eng. Manage. 142 (4): 06015004. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001096.
Srour, J. F., D. Kiomjian, and I. M. Srour. 2018. “Automating the use of learning curve models in construction task duration estimates.” J. Constr. Eng. Manage. 144 (7): 04018055. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001515.
Tajfel, H. 1974. “Social identity and intergroup behaviour.” Inf. (Int. Social Sci. Counc.) 13 (2): 65–93. https://doi.org/10.1177/053901847401300204.
Taylor, W. A., and G. H. Wright. 2004. “Organizational readiness for successful knowledge sharing: Challenges for public sector managers.” Inf. Res. Manage. J. 17 (2): 22–37. https://doi.org/10.4018/irmj.2004040102.
Thomas, H. R., C. T. Mathews, and J. G. Ward. 1986. “Learning curve models of construction productivity.” J. Constr. Eng. Manage. 112 (2): 245–258. https://doi.org/10.1061/(ASCE)0733-9364(1986)112:2(245).
Treuren, G., and K. Anderson. 2010. “The employment expectations of different age cohorts: Is generation Y really that different?” Aust. J. Career Develop. 19 (2): 49–61. https://doi.org/10.1177/103841621001900207.
Van Knippenberg, D., C. K. De Dreu, and A. C. Homan. 2004. “Work group diversity and group performance: An integrative model and research agenda.” J. Appl. Psychol. 89 (6): 1008. https://doi.org/10.1037/0021-9010.89.6.1008.
Watkins, M., A. Mukherjee, N. Onder, and K. Mattila. 2009. “Using agent-based modeling to study construction labor productivity as an emergent property of individual and crew interactions.” J. Constr. Eng. Manage. 135 (7): 657–667. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000022.
Watts, J. H. 2009. “Leaders of men: Women ‘managing’ in construction.” Work Employ. Soc. 23 (3): 512–530. https://doi.org/10.1177/0950017009337074.
Willis, P. 1977. Learning to labour: How working class kids get working class jobs. Abingdon, UK: Routledge.
Witherspoon, C. L., J. Bergner, C. Cockrell, and D. N. Stone. 2013. “Antecedents of organizational knowledge sharing: A meta-analysis and critique.” J. Knowledge Manage. 17 (2): 250–277. https://doi.org/10.1108/13673271311315204.
Yi, W., and A. P. Chan. 2013. “Critical review of labor productivity research in construction journals.” J. Manage. Eng. 30 (2): 214–225. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000194.
Zanutto, E. L., K. Bezrukova, and K. A. Jehn. 2011. “Revisiting faultline conceptualization: Measuring faultline strength and distance.” Qual. Quantity 45 (3): 701–714. https://doi.org/10.1007/s11135-009-9299-7.
Zhang, L., and J. He. 2015. “Critical factors affecting tacit-knowledge sharing within the integrated project team.” J. Manage. Eng. 32 (2): 04015045. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000402.
Zhang, L., J. He, and S. Zhou. 2012. “Sharing tacit knowledge for integrated project team flexibility: Case study of integrated project delivery.” J. Constr. Eng. Manage. 139 (7): 795–804. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000645.

Information & Authors

Information

Published In

Go to Journal of Construction Engineering and Management
Journal of Construction Engineering and Management
Volume 146Issue 7July 2020

History

Received: Jul 22, 2019
Accepted: Jan 27, 2020
Published online: May 6, 2020
Published in print: Jul 1, 2020
Discussion open until: Oct 6, 2020

Permissions

Request permissions for this article.

Authors

Affiliations

Daoud Kiomjian [email protected]
Ph.D. Candidate, Dept. of Civil and Environmental Engineering, American Univ. of Beirut, P.O. Box 1107-2020, Beirut 1102 2801, Lebanon. Email: [email protected]
Issam Srour, A.M.ASCE [email protected]
Associate Professor, Dept. of Civil and Environmental Engineering, American Univ. of Beirut, P.O. Box 1107-2020, Beirut 1102 2801, Lebanon. Email: [email protected]
Associate Professor, Dept. of Information Technology and Operations Management, Adnan Kassar School of Business, Lebanese American Univ., P.O. Box 13-5053, Chouran, Beirut 1102 2801, Lebanon (corresponding author). ORCID: https://orcid.org/0000-0001-7623-723X. Email: [email protected]

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share