Differences in Perspectives regarding Labor Productivity between Spanish- and English-Speaking Craft Workers
Publication: Journal of Construction Engineering and Management
Volume 137, Issue 9
Abstract
The influx of Hispanic workers helped the U.S. construction industry alleviate its shortage of craft workers in the last decade. In 2009, Hispanics accounted for nearly a quarter (22.5%) of the construction workforce in the United States. However, no research has been conducted to examine how various factors influence Hispanic craft workers’ productivity. This paper analyzes the data from a nationwide survey to obtain craft workers’ perspective on construction productivity. The respondents were categorized as Spanish- or English-speaking workers according to their declared primary language, irrespective of their ethnic background. The findings reveal that Spanish- and English-speaking craft workers generally agreed on the priority of the factors affecting labor productivity. However, Spanish-speaking workers rated factors associated with supervisor direction, safety, and labor more severely than English-speaking craft workers. Meanwhile, English-speaking craft workers perceived factors related to engineering drawing management as being more detrimental to productivity than did Spanish-speaking craft workers. Specifically, in comparison with English-speaking craft workers, Spanish-speaking craft workers experienced more severe issues with communicating with their supervisors, pay and monetary bonus for good performance, and lack of training on safety, health, and skills. These findings should be valuable for project management to effectively improve labor productivity of their Spanish-speaking craft workforce.
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Acknowledgments
The authors want to thank the Construction Industry Institute (CII) for the financial support as well as its member companies for their input in conducting this research. Without both contributions, this research would not have been possible. The authors wish to acknowledge the thousands of craft workers who participated in the research’s focus group and survey efforts. Finally, the authors also appreciate the valuable and constructive comments from reviewers. Their input help improve the quality of this paper.
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© 2011 American Society of Civil Engineers.
History
Received: Mar 16, 2010
Accepted: Nov 7, 2010
Published online: Dec 4, 2010
Published in print: Sep 1, 2011
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