Technical Papers
Jan 21, 2016

Post-Occupancy Evaluation of Housing Facilities: Overview and Summary of Methods

Publication: Journal of Performance of Constructed Facilities
Volume 30, Issue 5

Abstract

Although post-occupancy evaluation (POE) is an old tool with hundreds of studies, it is yet to become routine in the housing industry. The growing complexity of buildings and emerging trends in the industry further reinforces the need to carry out more POE studies. Though some studies exist, a holistic approach is yet to be given priority in the industry. This paper presents an overview of POE; it presents a broad introduction, levels of investigation, POE methods, performance elements related to the housing context, and POE tools and frameworks. It also highlights key benefits to be derived from a POE and barriers forestalling its adoption in the industry. The goal of this paper is to provide a foundation and source of reference for current research in housing evaluation studies.

Get full access to this article

View all available purchase options and get full access to this article.

Acknowledgments

The authors thank King Fahd University of Petroleum and Minerals for the support and facilities that made this research possible.

References

Abbaszadeh, S., Zagreus, L., Lehrer, D., and Huizenga, C. (2006). “Occupant satisfaction with indoor environmental quality in green buildings.” Center for the built environment, Vol. III, Univ. of California, Berkeley, CA.
ABS Consulting. (2009). “Overall liking score (OLS).” London, 〈http://www.absconsulting.uk.com/wp-content/uploads/2014/02/OLS_Brochure.pdf〉 (Dec. 20, 2015).
Al Shimemeri, S. A., and Patel, C. B. (2011). “Assessment of noise levels in 200 mosques in Riyadh, Saudi Arabia.” Avicenna J. Med., 1(2), 35.
Amole, D. (2009). “Residential satisfaction in students’ housing.” J. Environ. Psychol., 29(1), 76–85.
Anderson, A., Cheung, A., and Lei, M. (2014). “Evaluation of Hong Kong’s indoor air quality management programme: Certification scheme, objectives, and technology.”, Worcester Polytechnic Institute, Worcester, MA.
ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers). (2004a). “Thermal environmental conditions for human occupancy.”, Atlanta.
ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers). (2004b). “Ventilation for acceptable indoor air quality.”, Atlanta.
Baird, G., Gray, J., Isaacs, N., Kernohan, D., and McIndoe, G. (1996). Building evaluation techniques, McGraw-Hill, New York.
Blyth, A., Gilby, A., and Barlex, M. (2006). “Guide to post occupancy evaluation.” Higher Education Funding Council for England (HEFCE), Bristol, U.K.
Bordass, B., and Leaman, A. (2005). “Making feedback and post-occupancy evaluation routine. 1: A portfolio of feedback techniques.” Build. Res. Inform., 33(4), 347–352.
Brown, S. K. (1997). “Indoor air quality.” Dept. of the Environment, Sport and Territories, Canberra, Australia.
Burnett, J. (2005). “Indoor air quality certification scheme for Hong Kong buildings.” Indoor Built Environ., 14(3–4), 201–208.
CABE (Commission for Architecture and the Built Environment). (2005). “What it’s like to live there: The views of residents on the design of new housing.” London, 〈http://webarchive.nationalarchives.gov.uk/20110118095356/http:/www.cabe.org.uk/files/what-its-like-to-live-there.pdf〉 (Dec. 20, 2015).
Choi, J. H., Loftness, V., and Aziz, A. (2012). “Post-occupancy evaluation of 20 office buildings as basis for future IEQ standards and guidelines.” Energy Build., 46, 167–175.
CIBSE (Chartered Institution of Building Services Engineers). (2006). “Energy assessment and reporting method.” CIBSE TM22, London.
Council, F. F. (2001). Learning from our buildings: A state-of-the-practice summary of post-occupancy evaluation, National Academies Press, Washington, DC, 145.
Dall, G. (2013). Green energy audit of buildings, a guide for a sustainable energy audit of buildings, Springer, London.
Deuble, M. P., and de Dear, R. J. (2014). “Is it hot in here or is it just me? Validating the post-occupancy evaluation.” Intell. Build. Int., 6(2), 112–134.
EcoSmart. (2007). “Building Performance Evaluation (BPE) protocol.” 〈http://ecosmart.ca/bpe-protocol/〉 (Dec. 20, 2015).
EST. (2008). “Monitoring energy and carbon performance in new homes.” CE 298, Energy Savings Trust, London.
Fanger, P. O. (1970). “Thermal comfort. Analysis and applications in environmental engineering.” Danish Technical Press, Denmark.
Fatoye, E. O., and Odusami, K. T. (2009). “Occupants’ satisfaction approach to housing performance evaluation: The case of Nigeria.” Proc., RICS COBRA Research Conf., Univ. of Cape Town, South Africa.
Garcia, M. L. (2007). Design and evaluation of physical protection systems, 2nd Ed., Butterworth-Heinemann, Burlington, MA.
Hartkopf, V. H., Loftness, V. E., and Mill, P. A. (1986). “The concept of total building performance and building diagnostics.” ASTM Special Technical Publication (STP)—Building performance: Function, preservation, and rehabilitation, ASTM, Philadelphia, 5–22.
Hassanain, M. A. (2008). “On the performance evaluation of sustainable student housing facilities.” J. Facil. Manage., 6(3), 212–225.
Hassanain, M. A., Fatayer, F., and Al-Hammad, A. (2015). “Design phase maintenance checklist for water supply and drainage systems.” J. Perform. Constr. Facil., 04014082.
Hassanain, M. A., Sedky, A., Adamu, Z. A., and Saif, A. W. (2010). “A framework for quality evaluation of university housing facilities.” J. Build. Appraisal, 5(3), 213–221.
Höppe, P. (2002). “Different aspects of assessing indoor and outdoor thermal comfort.” Energy Build., 34(6), 661–665.
Hwang, T., and Kim, J. T. (2011). “Effects of indoor lighting on occupants’ visual comfort and eye health in a green building.” Indoor Built Environ., 20(1), 75–90.
Ibem, E. O. (2011). “Evaluation of public housing in Ogun State, Nigeria.” Doctoral dissertation, Covenant Univ., Ota, Nigeria.
IESNA (Illuminating Engineering Society of North America). (2000). The IESNA lighting handbook: Reference and application, New York.
Ilesanmi, A. O. (2010). “Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria.” J. Build. Appraisal, 6(2), 153–169.
Jamaludin, A. A., Keumala, N., Ariffin, A. R. M., and Hussein, H. (2014). “Satisfaction and perception of residents towards bioclimatic design strategies: Residential college buildings.” Indoor Built Environ., 23(7), 933–945.
Jiboye, A. (2012). “Post-occupancy evaluation of residential satisfaction in Lagos, Nigeria: Feedback for residential improvement.” Front. Archit. Res., 1(3), 236–243.
Khalil, N., Husin, H. N., Adnan, H., and Nawawi, A. H. (2009). “Correlation analysis of building performance and occupant’s satisfaction via post occupancy evaluation for Malaysia’s Public Buildings.” Univ. of Technology MARA, Malaysia, 〈http://mpra.ub.uni-muenchen.de/19634/〉 (Dec. 20, 2015).
Kim, S. S., Yang, I. H., Yeo, M. S., and Kim, K. W. (2005). “Development of a housing performance evaluation model for multi-family residential buildings in Korea.” Build. Environ., 40(8), 1103–1116.
Lai, A. C. K., Mui, K. W., Wong, L. T., and Law, L. Y. (2009). “An evaluation model for indoor environmental quality (IEQ) acceptance in residential buildings.” Energy Build., 41(9), 930–936.
Lai, A. W., and Pang, P. S. (2010). “Measuring performance for building maintenance providers.” J. Constr. Eng. Manage., 864–876.
Leaman, A. (2003). “Post occupancy evaluation.” Univ. of Newcastle, Callaghan, Australia, 〈http://www.usablebuildings.co.uk/Pages/Unprotected/Newcastle2005POE.pdf〉 (Dec. 20, 2015).
Leaman, A., and Bordass, B. (2007). “Are users more tolerant of ‘green’ buildings?.” Build. Res. Inform., 35(6), 662–673.
Leaman, A., Stevenson, F., and Bordass, B. (2010). “Building evaluation: Practice and principles.” Build. Res. Inform., 38(5), 564–577.
Li, B., and Lim, D. (2013). “Occupant behavior and building performance.” Design and management of sustainable built environments, Springer, London, 279–304.
Maslow, A. H. (1987). Motivation and personality, Harper Collins, New York.
Meir, I. A., Garb, Y., Jiao, D., and Cicelsky, A. (2009). “Post-occupancy evaluation: An inevitable step toward sustainability.” Adv. Build. Energy Res., 3(1), 189–219.
Meir, I. A., Motzafi-Haller, W., Kruger, E., Morhayim, L., Fundaminsky, S., and Oshry-Frenkel, L. (2007). “Towards a comprehensive methodology for post occupancy evaluation (POE): A hot dry climate case study.” Building Low Energy Cooling and Advanced Ventilation in the 21st Century, Proc., 2nd PALENC and 28th AIVC Conf., Crete, II, M. Santamouris and P. Wouters, eds., Crete island, Greece, 644–653.
Menzies, G. F., and Wherrett, J. R. (2005). “Windows in the workplace: examining issues of environmental sustainability and occupant comfort in the selection of multi-glazed windows.” Energy Build., 37(6), 623–630.
Nawawi, A. H., and Khalil, N. (2008). “Post-occupancy evaluation correlated with building occupants’ satisfaction: An approach to performance evaluation of government and public buildings.” J. Build. Appraisal, 4(2), 59–69.
Ng, B. H., and Akasah, Z. A. (2013). “Post occupancy evaluation of energy-efficient buildings in tropical climates—Malaysia.” Int. J. Archit. Res., 7(2), 8–21.
Nooraei, M., Littlewood, J. R., and Evans, N. I. (2013). “Feedback from occupants in ‘as designed’ low-carbon apartments, a case study in Swansea, U.K.” Energy Proc., 42, 446–455.
Noraini, Y., Abidin, N. Z., and Najib, N. U. M. (2013). “Performance of housing maintenance in public housing.” J. Econ. Sustainable Dev., 4(6), 156–163.
Preiser, W. F. (1995). “Post-occupancy evaluation: How to make buildings work better.” Facilities, 13(11), 19–28.
Preiser, W. F., Davis, A. T., and Salama, A. M. (2015). Architecture beyond criticism: Expert judgment and performance evaluation, Rutledge, Abingdon, VA.
Preiser, W. F., and Ostroff, E. (2001). Universal design handbook, McGraw Hill Professional, New York.
Preiser, W. F., Rabinowitz, H. Z., and White, E. T. (1988). Post-occupancy evaluation, Van Nostrand Reinhold, New York.
Preiser, W. F., and Schramm, U. (1997). Building performance evaluation. Time-saver standards for architectural design data, McGraw-Hill, New York.
Preiser, W. F., and Vischer, J. (2005). Assessing building performance, Rutledge, Abingdon, VA.
Riley, M., Kokkarinen, N., and Pitt, M. (2010). “Assessing post occupancy evaluation in higher education facilities.” J. Facil. Manage., 8(3), 202–213.
Taylor, T., Littlewood, J., Geens, A., Counsell, J., and Pettifor, G. (2010). “Developing post-occupancy evaluation techniques for assessing the environmental performance of apartment buildings in Wales: An ecological perspective.” Cardiff Metropolitan Univ., Cardiff, U.K., 〈https://repository.cardiffmet.ac.uk/dspace/handle/10369/2757〉 (Dec. 20, 2015).
Temple, P. (2014). The physical university: Contours of space and place in higher education, Routledge, London.
Turpin-Brooks, S., and Viccars, G. (2006). “The development of robust methods of post occupancy evaluation.” Facilities, 24(5/6), 177–196.
Van Mossel, H. J., and Jansen, S. J. (2010). “Maintenance services in social housing: What do residents find important?” Struct. Survey, 28(3), 215–229.
Watson, C. (2003). “Review of building quality using post occupancy evaluation.” OECD, Paris.
Williams, W. (1999). “Footcandles and lux for architectural lighting. An introduction to illuminance.” 〈http://www.mts.net/∼william5/library/illum.htm〉 (Aug. 26, 2015).
Zimmerman, A., and Martin, M. (2001). “Post-occupancy evaluation: Benefits and barriers.” Build. Res. Inform., 29(2), 168–174.

Information & Authors

Information

Published In

Go to Journal of Performance of Constructed Facilities
Journal of Performance of Constructed Facilities
Volume 30Issue 5October 2016

History

Received: Sep 7, 2015
Accepted: Nov 16, 2015
Published online: Jan 21, 2016
Discussion open until: Jun 21, 2016
Published in print: Oct 1, 2016

Permissions

Request permissions for this article.

Authors

Affiliations

Muizz O. Sanni-Anibire
M.S. Student, Dept. of Architectural Engineering, King Fahd Univ. of Petroleum and Minerals, Dhahran, Saudi Arabia 31261.
Mohammad A. Hassanain [email protected]
Professor, Dept. of Architectural Engineering, King Fahd Univ. of Petroleum and Minerals, Box 541, Dhahran, Saudi Arabia 31261 (corresponding author). E-mail: [email protected]
Abdul-Mohsen Al-Hammad
Professor, Dept. of Architectural Engineering, King Fahd Univ. of Petroleum and Minerals, Dhahran, Saudi Arabia 31261.

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share