Free access
FEATURES
Jun 15, 2009

FIDIC and Integrity: A Status Report

Publication: Leadership and Management in Engineering
Volume 9, Issue 3

Abstract

We discuss the efforts over the last 10years of the International Federation of Consulting Engineers (FIDIC) to fight corruption in the construction industry. We describe the Business Integrity Management System, which was developed by the industry to manage the integrity of a consulting firm, and a parallel system (Government Procurement Integrity System) to manage the integrity of a government procurement department. FIDIC suggests that the industry cannot achieve a successful outcome in this effort to fight corruption without the inclusion of all of the participants including the clients, the financial community, and the government.
Fédération Internationale des Ingénieurs-Conseils (FIDIC) is the organization representing the international consulting engineering industry. Founded in 1913 and headquartered in Geneva, it represents more than 45,000 firms in 81 countries. In addition to representing the industry and advocating on its behalf, FIDIC collects best practices and provides guidelines and policies based on these practices for the use of the consulting engineering industry.
The business relationship that consulting engineering firms strive to create with their clients is that of trusted advisor, a relationship that cannot thrive unless the firm acts with integrity toward all of its stakeholders, whether internal or external to the business. This is such a key component of success that integrity, along with quality and sustainability, are the values on which FIDIC is based.
According to FIDIC, corruption—the opposite of integrity—has three components: (1) the demand side that asks for corruption; (2) the supply side that provides it; and (3) the condoning side that knows that it is going on but does nothing to prevent it.
In many parts of the world, this problem is embedded in the very foundation of public service. In these areas, public servants are not paid a living wage on the assumption that their incomes will be supplemented by the proceeds of bribery and corruption. This is referred to as systemic corruption and cannot be eradicated without major shifts in government practice in these countries. At a time when the industry is thriving, many reputable international firms are withdrawing from the business of providing services in these areas—but the local firms cannot leave.

Activities to Oppose Corruption

In an effort to maintain the health of the consulting engineering industry, for many years FIDIC has been actively developing tools and policies that address corruption.
In 1996 FIDIC issued a policy statement as a first step toward exploring ways to protect the consulting industry from corruption. This policy statement concludes that corruption is basically wrong because it undermines the values of society, breeds cynicism, and demeans the individuals involved. It involves more than stealing funds, it amounts to stealing trust. A formal effort to identify specific courses of action that could lead to reduced corruption in consulting engineering began in 1998. This led to the proposal to develop a practical tool, namely a comprehensive Business Integrity Management System (BIMS) for consulting firms. In recognition of the multifaceted nature of corruption, in 2007 a parallel Government Procurement Integrity Management System (GPIMS) was developed for organizations that procured consulting services.
Recently, FIDIC has been involved in redefining what it means to incorporate integrity and sustainability as part of its definition of quality service.
Recognizing the importance of a united perspective in bringing corruption under control, FIDIC has been interfacing with the Multilateral Development Banks (MDBs), with multinational associations of contractors, and with organizations such as Transparency International, the Organization for Economic Cooperation and Development and the United Nations, in its efforts to promote improved conditions of integrity on an international basis.
Recently, FIDIC conducted a one-day workshop in Washington, D.C., with invited members of the major MDBs on the issue of integrity management. At this event, FIDIC sought to encourage the banks to adopt a broader perspective, including prevention, as well as prosecution, in their efforts to encourage integrity. The banks are developing “red flag tools” so that in-country bank staff can more readily identify signs of corruption on projects. In FIDIC’s opinion, this effort could be further developed as a tool to prevent corruption in the first place. FIDIC has indicated that it would welcome the opportunity to work with the banks on such a program.
Long-term discussions with the Confederation of International Contractor’s Associations have been leading toward a joint policy statement on corruption and FIDIC recently provided information on its activities and systems to the European International Contractors to assist in the formulation of that group’s anticorruption activities. Finally, FIDIC has enjoyed a longer term supportive role with Transparency International in its efforts to combat corruption.

Business Integrity Management System

The FIDIC has chosen the term “Integrity Management” purposely. The Federation advocates ethical integrity to fight corruption and an integrated management system as an approach to control and verify its performance in this regard. It begins with a firm’s commitment to a Code of Conduct on behalf of all of its members, and leadership that demonstrates this commitment in a clear and visible way. The chief executive officer (CEO) must lead the formulation of the Code of Conduct and in the allocation of resources to the integrity management initiative. There should be no misunderstanding that top management demands compliance to integrity values, and is prepared to take the necessary actions for achieving integrity.
Communication, coordination, and involvement of all staff are necessary to ensure the delivery of consulting services with integrity. Hence, identification of potential areas of corruption, and management control of key processes for the objective of integrity within the firm, become critical. Documentation of these key processes should be continuous in order to demonstrate integrity. Management should periodically analyze and review the firm’s BIMS, to insure its continued suitability and effectiveness, and to keep it permanently updated
Management of the integrity system should be a significant board-level role and the board should periodically satisfy itself that the system is in place and functioning. An annual statement about the performance of the BIMS system should be made in the annual report of the company.
Consulting firms frequently work with subcontractors (consultants) who handle specific aspects of the project delivery. In such cases, it is considered to be the responsibility of the prime consultant to verify the commitment of its subcontractors to act with integrity and preferably have a system in place similar to BIMS.
The Business Integrity Management System has been established in such a manner that it can be independently verified as an ISO 9000 management process.

Government Procurement Integrity Management System

The GPIMS is exactly analogous to BIMS but is intended to be part of a procurement department’s management system. It incorporates the Code of Conduct, the leadership requirements, the review process to identify potential weaknesses or opportunities for corruption, measurement and documentation of critical parameters, and board-level reporting.

Model Representative Agreement

One of the most dangerous areas of a consulting firm’s activities that might lead to incidents of corruption lies in the appointment of a local representative who acts on behalf of the firm to obtain contracts (usually in a different country). Such representatives may resort to bribery, which may or may not be done with the full awareness of the firm, particularly in those countries in which bribery is an accepted practice for obtaining work. The firm hiring the local representative may not even have very detailed knowledge of the character of the individual who assumes that role.
To provide tools for this situation, FIDIC has developed a Model Representatives Agreement, which clearly stipulates the limitations of such an entity while acting on behalf of the retaining firm.

Training, Installation Kits, and the Users Club

There are two levels of training that have been implemented by FIDIC in conjunction with the introduction of BIMS. The first is a series of seminars which have been presented around the world with the intention of making the industry aware of the availability of the system.
The second level of training arises in conjunction with the implementation of a BIMS system in a firm and is intended to facilitate individual staff familiarization with the system and the way in which it works. In 2002 a BIMS training manual was implemented to provide the basis for such activities internal to the firm. FIDIC has also developed a suite of all the necessary documents, along with examples of their use, on a compact disk, and has instituted a user’s club to facilitate the exchange of information from one organization to another to aid in the further development of the system.

What’s Working, What’s Not

To date only about 100 companies have installed BIMS in their organizations and the number of new organizations considering such a move has dropped to a mere trickle. In spite of a promising interest in becoming a test case in one government department, no organizations have stepped forward to become a test case for GPIMS.
Even though most consulting firms are “doing their best” to define and implement anticorruption policies, many lack consistency in the day-to-day implementation of such policies and fail to obtain systematic feedback, which may improve their integrity management process. But while companies establish their own procedures to assure integrity and fight corruption, they are not following a BIMS roadmap. In a recent survey of the industry, several reasons for this situation became apparent:
While a system like BIMS offers a significant improvement over “home-brewed” alternatives, implementation costs money and places the firm at a competitive disadvantage when bidding for work.
On the other hand, clients have not moved ahead to recognize companies with a BIMS in place and give them some kind of competitive benefit during the selection process.
Many firms question the efficacy of such systems in situations where there is systemic corruption and would rather “vote with their feet” and make a decision not to offer services in such an environment. Risk to their reputation is considered too high in such localities.
Companies question the true commitment of their clients to a corruption-free environment, arguing that, if the commitment were truly there, the client would ask for evidence of integrity management in the firm as part of the statement of qualifications submitted in response to a request for proposal. They quote the increased incidence of similar demands for information on health and safety policies of the firm as evidence that many of those clients are taking a firm stand on project accidents.
Many go so far as to suggest that if clients are not overtly opposed to corruption and exercising every effort to stamp it out, then they are complicit in it.

Criteria for Success

In summary, the systems are available, they are not being broadly implemented, and progress to stamp out corruption is not being made. What is required to make progress in this endeavor?
The voice of civil society is certainly growing louder in its demands to governments and industry for transparency and integrity, but there also has to be demand for integrity on the part of client groups. In the same way that the CEO of a company has to be seen to value integrity to convince the ordinary staff member that this is an attribute of the firm and departure from expected behavior is not acceptable, clients need to use every opportunity to demonstrate adherence to these values and critical interest in the steps taken by their service suppliers to control their operations.
It is not just the direct client who should have an interest in this but also the banks who fund the projects that the client will carry out. The FIDIC will continue to talk to client groups to encourage this attitude. Leadership in this area is difficult. Consulting firms who complain about demands for bribes run the risk of losing projects at a minimum and more often than not, losing all ability to offer services in the region. Banks are concerned that if they make the conditions for loans too onerous, they will not be competitive in relation to other banks that have no such demands. Governments—particularly developing country governments—claim that they cannot afford to pay living wages, and there are certainly lots of examples of crusaders in those governments who paid with their lives for their zeal in rooting out corruption.
Nevertheless leadership is required if we are to make progress. For that purpose, FIDIC has decided to conduct an industry survey of perception among member firms about the relative corruption taking place in different parts of the world and to publish the results of the survey.
Finally, level playing fields are important. Entire consulting firms are now blacklisted and banned from further projects for a period of time for the errors of individual staff members. This would be a more palatable approach if entire government departments were similarly blacklisted and banned from development loans for the actions of individual employees.

Conclusion

FIDIC has been energetically promoting integrity for a long time, and its systems have been developed and in place within the industry for a number of years. There is evidence to support the idea that a formal and systematic approach towards the management of integrity works better than sporadic efforts developed by individual companies, yet the idea has been slow to achieve success in the consulting industry. Combating corruption requires a concerted effort by everyone that is involved in projects—clients, contractors, government procurement groups, and funding agencies alike—in helping to prevent, and not just to punish. The industry cannot solve the problem single-handedly.

Acknowledgments

This paper is based on the work developed by the FIDIC Integrity Management Task Force, chaired by Felipe Ochoa, and the Joint Working Group on Integrity, created under FIDIC’s leadership, with participation by the World Bank, the Inter American Development Bank, and the Pan American Federation of Consultants.

Biographies

John Boyd is the president of the International Federation of Consulting Engineers and has 34 years of experience in the industry with Golder Associates where he has worked on a large variety of projects in many countries. He can be reached by e-mail at [email protected]. Jorge Diaz Padilla is past president of FIDIC and is currently chair of the organization’s Integrity Management Committee. He is the CEO of a consulting firm headquartered in Mexico that offers project and construction management services based on a quality and integrity system certified under the ISO standard. He can be reached by e-mail at [email protected].

Information & Authors

Information

Published In

Go to Leadership and Management in Engineering
Leadership and Management in Engineering
Volume 9Issue 3July 2009
Pages: 125 - 128

History

Received: Nov 21, 2008
Accepted: Feb 11, 2009
Published online: Jun 15, 2009
Published in print: Jul 2009

Permissions

Request permissions for this article.

Authors

Affiliations

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

View Options

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share