Adjudication outside Construction, Adjudication for Consumer Disputes
Publication: Journal of Professional Issues in Engineering Education and Practice
Volume 134, Issue 3
Abstract
Adjudication is increasingly seen as the preferred means of resolving many construction and consumer disputes. As one party in dispute observed in a personal communication to the writer “It is a forum to finally express my woes. One can often feel helpless . . . in this situation and the process of adjudication has proved cathartic.” However, the differences between construction adjudication and consumer adjudication are not often understood or appreciated. This paper, first, explores some of those differences using, as an illustration of consumer adjudication, the Communications and Internet Services Scheme (CISAS) administered by IDRS Ltd. for the Chartered Institute of Arbitrators and approved by the Office of Communication which is the regulator for the U.K. telecommunications and Internet industry. Second, it looks forward to how the advantages of both may be combined to produce more effective dispute resolution with consistently high standards for resolving differences between parties, ensuring disputes are always effectively and efficiently investigated while streamlining procedures so that they are easy to use, transparent, and cost effective.
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© 2008 ASCE.
History
Received: Apr 5, 2007
Accepted: Sep 26, 2007
Published online: Jul 1, 2008
Published in print: Jul 2008
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M. Coombes Davies, Ph.D.
Convener and Senior Adjudicator of the Chartered Institute of Arbitrators / IDRS Ltd., Communications and Internet Service Scheme, 24 Angel Gate, City Rd., London, EC1V 2PT, U.K. E-mail: [email protected]
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Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.