Preventing Disputes with Empathy
Publication: Journal of Professional Issues in Engineering Education and Practice
Volume 132, Issue 3
Abstract
The engineer can prevent future disputes and failed engineering projects by employing a design strategy that incorporates empathy in all professional matters. The empathetic view can prevent disputes by considering the possible harm suffered as the result of engineering decisions. In this paper, we discuss how empathy can be a part of the design process, and we use a case study to show how the lack of empathy resulted in a failed engineering design. We propose that when the empathetic view becomes part of the engineering process, disputes can be avoided rather than resolved.
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Information & Authors
Information
Published In
Journal of Professional Issues in Engineering Education and Practice
Volume 132 • Issue 3 • July 2006
Pages: 272 - 278
Copyright
© 2006 ASCE.
History
Received: Oct 20, 2005
Accepted: Feb 22, 2006
Published online: Jul 1, 2006
Published in print: Jul 2006
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