Firm Performance and Information Technology Utilization in the Construction Industry
Publication: Journal of Construction Engineering and Management
Volume 132, Issue 5
Abstract
This paper, which is written to both researchers and practitioners, examines the impact of information technology (IT) on construction firm performance. Based on data collected from 74 construction firms, regression analysis is used to test the relationship between performance and IT. Analysis provides empirical evidence that IT is positively associated with firm performance, schedule performance, and cost performance. Firm performance is a composite score of several metrics of performance: schedule performance, cost performance, customer satisfaction, safety performance, and profit. The regression analysis shows that for every increase in IT utilization, there is an increase of about 2, 5, and 3% in firm performance, schedule performance, and cost performance, respectively. No relationship is found between IT use and customer satisfaction, safety performance, and profitability.
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© 2006 ASCE.
History
Received: Sep 7, 2004
Accepted: Oct 12, 2005
Published online: May 1, 2006
Published in print: May 2006
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