TECHNICAL PAPERS
Mar 1, 2005

Management’s Perception of Key Behavioral Indicators for Construction

Publication: Journal of Construction Engineering and Management
Volume 131, Issue 3

Abstract

Human behavior varies with each individual and situation, but there are certain fundamental consistencies underlying the behavior of all individuals that can be identified. The goal of this research was to identify consistencies in the behavior of motivated, satisfied, committed, and loyal employees in the construction field since these are important characteristics in the workplace. A survey was developed and distributed within the construction industry and the results were used to generate key behavioral indicators for identifying motivated, satisfied, committed, and loyal construction workers. These behavioral indicators may be used by construction industry practitioners to better address employee performance. This will better enable managers to assess the outcomes of their human resource management decisions. In addition, this study provides evidence of successful qualitative research methodology and analysis within the construction industry. The statistically significant findings of this research further substantiate several previous behavioral studies and provide insight into several areas for future investigations.

Get full access to this article

View all available purchase options and get full access to this article.

References

Borcherding, J. D., and Oglesby, C. H. (1974). “Construction productivity and job satisfaction.” J. Constr. Div., Am. Soc. Civ. Eng., 100(3), 413–431.
Cox, R. F., Issa, R. R. A., and Ahrens, D. (2003). “Management’s perception of key performance indicators for construction.” J. Constr. Eng. Manage., 129(2), 142–151.
Cox, R. F., Issa, R. R. A., and Collins, H. (1998). Measuring the qualitative return on investment for craft training, National Center for Construction Education and Research, Gainesville, Fla.
Crosby, L. A., Grisaffe, D. B., and Marra, T. R. (1994). “The impact of quality and customer satisfaction on employee organizational commitment,” J. Eur. Soc. Opinion Market. Res., 22(1), 19–30.
Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience, Harper & Row, New York.
Greene, C. N. (1972). “The satisfaction-performance controversy.” Business Horizons, Elsevier Publishing, Kelley School of Business, Indiana Univ., October, 31–41.
Haasen, A., and Shea, G. F. (1997). A better place to work: A new sense of motivation leading to high productivity, American Management Association, New York.
Hazeltine, C. S. (1976). “Motivation of construction workers.” J. Constr. Div., Am. Soc. Civ. Eng., 102(3), 497–509.
Heckscher, C. (1995). White-collar blues: Management loyalties in an age of corporate restructuring, Basic Books, New York.
Herzberg, F. (1966). Work and the nature of man, The World Publishing Company, New York.
Lawler, E. (1973). “Satisfaction and Behavior.” Motivation in work organizations, 78–87.
Maloney, W. F., and McFillen, J. M. (1985). “Valence of and satisfaction with job outcomes.” J. Constr. Eng. Manage., 111(1), 53–73.
Maslow, A. H. (1954). Motivation and personality, Harper and Brothers, New York.
Moore, D. S. (1995). The basic practice of statistics, 2nd Ed., W. H. Freeman, San Francisco.
Ostle, B., and Malone, L. (1988). Statistics in research, 4th Ed., Iowa State University Press, Ames, Iowa.
Schermerhorn, J. R. (1993). Management for productivity, 4th Ed., Wiley, New York.
Schrader, C. R. (1972). “Motivation of construction craftsmen.” J. Constr. Div., Am. Soc. Civ. Eng., 98(2), 257–273.
Skinner, B. F. (1969). Contingencies of reinforcement, Appleton-Century-Croft, New York.

Information & Authors

Information

Published In

Go to Journal of Construction Engineering and Management
Journal of Construction Engineering and Management
Volume 131Issue 3March 2005
Pages: 368 - 376

History

Received: May 16, 2003
Accepted: Jan 20, 2004
Published online: Mar 1, 2005
Published in print: Mar 2005

Permissions

Request permissions for this article.

Authors

Affiliations

Robert F. Cox
Associate Professor, M. E. Rinker, Sr. School of Building Construction, Univ. of Florida, Gainesville, FL 32611-5703. E-mail: [email protected]
Raja R. A. Issa, M.ASCE
Professor, M. E. Rinker, Sr. School of Building Construction, Univ. of Florida, Gainesville, FL 32611-5703. E-mail: [email protected]
Kristen Koblegard
M. E. Rinker, Sr. School of Building Construction, Univ. of Florida, Gainesville, FL 32611-5703; formerly, Graduate Student. James University.

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share