TECHNICAL PAPERS
Aug 1, 1999

Imposing ISO 9000 Quality Assurance System on Statutory Agents in Hong Kong

Publication: Journal of Construction Engineering and Management
Volume 125, Issue 4

Abstract

A major part of the building control system in any country has to do with quality assurance (QA) of building the process and the products. As in many other countries, the government of the Hong Kong Special Administration Region delegates part of its statutory role to statutory agents to deal with the QA function. As a case study in the context of the Hong Kong construction industry, the relationship between QA and the role of statutory agents is investigated. An authorized person (AP), normally an architect, is the statutory agent as an integral part of the property development control system in Hong Kong. Although AP's statutory roles have already been recognized, their formal roles in respect of QA have never been studied. This paper, being supported by a research project carried out in 1997, presents the result of a study on the relationship between the QA system and the AP practice. The research revealed that in the APs' professional practice most of them have a basic concept and awareness of QA. Their checklists to run projects are similar to a QA manual. To discharge their statutory duties APs are already performing most of the QA standards similar to the ISO 9001 requirements. This paper concludes that the ISO 9000 requirements could be an extra administrative burden to a statutory agent.

Get full access to this article

View all available purchase options and get full access to this article.

References

1.
Abdul-Rahman, H. (1996). “Some observations on the management of quality among construction professionals in the UK,” Constr. Mgmt. and Economics, 14(6), 485–495.
2.
Al-Nakib, A. A. R., and Mustapha, F. H. (1995). “Human aspects of QA system in construction.” Proc., 11th Annu. Conf. 1995, Association of Researchers in Construction Management (ARCOM), Loughborough, England, 443–451.
3.
Buyer's guide. (1997). Hong Kong Quality Assurance Agency (HKQAA), Hong Kong.
4.
Chan, A. P. C. (1996). “Quality assurance in the construction industry.” Archi. Sci. Rev., 39(2), 107–112.
5.
Chan, E. H. W. ( 1998). “Building control in connection with real estate development.” Real estate development in Hong Kong, T. Poon and E. Chan, eds., Pace Pub., Hong Kong, 66–81.
6.
Chan, E. H. W., and Leung, W. Y. (1996). “Development control under a professional licensing system—A comparative study on the Hong Kong and PRC systems.” Proc., CIB W99 Beijing Int. Conf. CIB, The Netherlands, 1–8 (in CD-ROM).
7.
Chan, E. H. W., and Leung, W. Y. (1997). “The uncertain liabilities of authorized persons in Hong Kong.” Asia Pacific Build. and Constr. Mgmt. J., Hong Kong, 3(1), 13–19.
8.
Construction review—Focus on quality assurance. (1991). Hong Kong Polytechnic (HKP), Dept. of Build. and Surv., Shui On Group, Hong Kong, 1–90.
9.
Emmitt, S. (1996). “Quality assurance—More than a marketing badge?” Proc., CIB W99 Beijing Int. Conf. CIB, The Netherlands, 1–6 (in CD-ROM).
10.
Griffith, A. (1987). “Quality construction in building construction.” Build. Technol. and Mgmt., (June/July), England, 10–15.
11.
Ho, E. (1996). “A `shot gun' approach to safety.” Under the Dome, Hong Kong, (10), 1–6.
12.
Lovegrove, K. ( 1997). “Liability and insurance reforms in Australia.” Report for the 13th Plenary Meeting of CIBW:7, Lovegrove Solicitors, Victoria, Australia, 1–13.
13.
Low, S. P., and Tan, C. K. (1996). “Implementation of ISO 9000 by architectural firms.” Hong Kong Inst. of Archit. J., Hong Kong, (7), 70–73.
14.
Low, S. P., and Tan, C. K. (1997). “ISO 9000 and small architectural practices in Singapore.” Hong Kong Inst. of Archit. J., Hong Kong, (8), 30–34.
15.
Ritsema van Eck-van Peet, H. P., Broekhuis, M., and Gruisen, M. J. J. (1992). “Problems of quality management in the professional services.” Int. J. Quality and Reliability Mgmt., 9(7), 23–36.
16.
Shen, L. Y. (1995). “Evaluation of implementing quality assurance in (Hong Kong) construction.” Proc., 1st Int. Conf. on Constr. Proj. Mgmt., National University of Singapore, Singapore, 413–421.
17.
Visscher, H. J. (1996). “A model for a structured process for the control on the observation of technical building requirements.” Proc., 1996 World Org. of Build. Officials (WOBO) 4th World Congr., Hong Kong, 1–10.
18.
Watson, P. (1997). “ISO 9000: Problematic issues of implementation.” Build. Engr., England, 72(2), 23–24.
19.
Works Bureau. ( 1997). “ISO 9000 certification of consultants and contractors for public works administered by the works group of departments,” Works Bureau Tech. Circular No. 17/97, Hong Kong Special Administration Region (HKSAR), Hong Kong.
20.
Yates, J. K., and Aniftos, S. (1997). “International standards and construction.”J. Constr. Engrg. and Mgmt., ASCE, 123(2), 127–137.

Information & Authors

Information

Published In

Go to Journal of Construction Engineering and Management
Journal of Construction Engineering and Management
Volume 125Issue 4August 1999
Pages: 285 - 291

History

Received: May 13, 1998
Published online: Aug 1, 1999
Published in print: Aug 1999

Permissions

Request permissions for this article.

Authors

Affiliations

Assoc. Prof., Dept. of Build. and Real Estate, Hong Kong Polytechnic Univ., Hung Hom, Kowloon, Hong Kong.
Tech. Ofcr., Swire Properties Ltd., 33/F, One Pacific Place, 88 Queensway, Hong Kong.

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share