Dual-Attribution Model of Trust Development between Contracting Parties in Construction Projects: Psychological Perspective
Publication: Journal of Construction Engineering and Management
Volume 147, Issue 11
Abstract
The importance of understanding individuals’ psychology when studying interorganizational trust has been increasingly acknowledged by researchers in the construction industry. However, few studies have purposely examined the individual’s psychological process in trust development between contracting parties. This research investigated how individuals make inferences about the counterparty’s trustworthiness from the party’s cooperative behaviors. A dual-attribution model of trust development was developed based on the attribution theory and the dual-process theory. Seven hypotheses were proposed and tested. Data collected from 310 practitioners through a questionnaire survey were analyzed with hierarchical multiple regression and Sobel Test. The results suggest that the counterparty’s relational behaviors—which are cooperative behaviors outside of contractual enforcement—will trigger individuals’ dispositional attribution, resulting in positive expectations for their counterparty’s trustworthiness. Reduced conflict perception and aroused affection contribute to the attribution process, analytically and intuitively. Both the theoretical model and the empirical evidence will provide support for contracting parties to develop relational trust in construction projects.
Get full access to this article
View all available purchase options and get full access to this article.
Data Availability Statement
Some or all data, models, or code that support the findings of this study are available from the corresponding author upon reasonable request.
Acknowledgments
This work was supported by the Fundamental Research Funds for the Central Universities (Approval No. 2019MS116; Project No. D2192640). The editor and reviewers are gratefully acknowledged for their valuable comments and suggestions.
References
Adami, V. S., J. R. Verschoore, and J. A. V. A. Junior. 2019. “Effect of relational characteristics on management of wind farm interorganizational construction projects.” J. Constr. Eng. Manage. 145 (3): 05018019. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001619.
Baier, A. 1986. “Trust and antitrust.” Ethics 96 (2): 231–260. https://doi.org/10.1086/292745.
Balliet, D., and P. A. M. Van Lange. 2013. “Trust, conflict, and cooperation: A meta-analysis.” Psychol. Bull. 139 (5): 1090–1112. https://doi.org/10.1037/a0030939.
Baron, R. M., and D. A. Kenny. 1986. “The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.” J. Personality Soc. Psychol. 51 (6): 1173. https://doi.org/10.1037/0022-3514.51.6.1173.
Barrouillet, P. 2011. “Dual-process theories and cognitive development: Advances and challenges.” Dev. Rev. 31 (2–3): 79–85. https://doi.org/10.1016/j.dr.2011.07.002.
Benítez-Ávila, C., A. Hartmann, G. Dewulf, and J. Henseler. 2018. “Interplay of relational and contractual governance in public-private partnerships: The mediating role of relational norms, trust and partners’ contribution.” Int. J. Project Manage. 36 (3): 429–443. https://doi.org/10.1016/j.ijproman.2017.12.005.
Bono, J. E., and G. McNamara. 2011. “Publishing in AMJ—Part 2: Research design.” Acad. Manage. J. 54 (4): 657–660. https://doi.org/10.5465/amj.2011.64869103.
Branzei, O., I. Vertinsky, and R. D. Camp. 2007. “Culture-contingent signs of trust in emergent relationships.” Organ. Behav. Hum. Dec. 104 (1): 61–82. https://doi.org/10.1016/j.obhdp.2006.11.002.
Brito, L. A. L., E. P. Z. Brito, and L. H. Hashiba. 2014. “What type of cooperation with suppliers and customers leads to superior performance?” J. Bus. Res. 67 (5): 952–959. https://doi.org/10.1016/j.jbusres.2013.07.015.
Bryman, A. 2015. Social research methods. 4th ed. New York: Oxford University Press.
Ceric, A. 2016. Trust in construction projects. Milton Park, UK: Routledge.
Chen, Y., Y. Chen, Z. Liu, and H. Yao. 2018a. “Influence of prior ties on trust in contract enforcement in the construction industry: Moderating role of the shadow of the future.” J. Manage. Eng. 34 (2): 04017064. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000584.
Chen, Y., W. Wang, S. Zhang, and J. You. 2018b. “Understanding the multiple functions of construction contracts: The anatomy of FIDIC model contracts.” Constr. Manage. Econ. 36 (8): 472–485. https://doi.org/10.1080/01446193.2018.1449955.
Chen, Y. Q., Y. B. Zhang, and S. J. Zhang. 2014. “Impacts of different types of owner-contractor conflict on cost performance in construction projects.” J. Constr. Eng. Manage. 140 (6): 04014017. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000852.
Cheung, S. O., P. T. Chow, and P. S. P. Wong. 2014a. “Trusting behaviours in construction contracting.” In Construction dispute research, 111–121. New York: Springer.
Cheung, S. O., W. K. Wong, T. W. Yiu, and H. Y. Pang. 2014b. “Developing a trust inventory for construction contracting.” In Construction dispute research, 147–168. New York: Springer.
Cheung, S. O., T. W. Yiu, and M. C. Lam. 2013. “Interweaving trust and communication with project performance.” J. Constr. Eng. Manage. 139 (8): 941–950. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000681.
Chiocchio, F., D. Forgues, D. Paradis, and I. Iordanova. 2011. “Teamwork in integrated design projects: Understanding the effects of trust, conflict, and collaboration on performance.” Project Manage. J. 42 (6): 78–91. https://doi.org/10.1002/pmj.20268.
Chow, P. T., S. O. Cheung, and K. Y. Chan. 2012. “Trust-building in construction contracting: Mechanism and expectation.” Int. J. Project Manage. 30 (8): 927–937. https://doi.org/10.1016/j.ijproman.2012.03.002.
Chow, P. T., S. O. Cheung, and K. Y. Chan. 2014. “Trust building in construction contracting.” In Construction dispute research, 123–146. New York: Springer.
Chua, R. Y. J., M. W. Morris, and P. Ingram. 2009. “Guanxi vs networking: Distinctive configurations of affect- and cognition-based trust in the networks of Chinese vs American managers.” J. Int. Bus. Stud. 40 (3): 490–508. https://doi.org/10.1057/palgrave.jibs.8400422.
Colquitt, J. A., B. A. Scott, and J. A. LePine. 2007. “Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance.” J. Appl. Psychol. 92 (4): 909. https://doi.org/10.1037/0021-9010.92.4.909.
Cook, K. S., T. Yamagishi, C. Coye, R. Cooper, M. Masafumi, and M. Rie. 2005. “Trust building via risk taking: A cross-societal experiment.” Soc. Psychol. Quart. 68 (2): 121–142. https://doi.org/10.1177/019027250506800202.
Creswell, J. W. 2014. Research design: Qualitative, quantitative, and mixed methods approaches. Thousand Oaks, CA: SAGE.
Cummings, L. L., and P. Bromiley. 1996. “The organizational trust inventory (OTI).” In Trust in organizations: Frontiers of theory and research, 302–330. Thousand Oaks, CA: SAGE.
Deutsch, M. 1958. “Trust and suspicion.” J. Confl. Resolut. 2 (4): 265–279. https://doi.org/10.1177/002200275800200401.
Ding, Z., and F. Ng. 2010. “Personal construct-based factors affecting interpersonal trust in a project design team.” J. Constr. Eng. Manage. 136 (2): 227–234. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000124.
Eenmaa-Dimitrieva, H., and M. J. Schmidt-Kessen. 2019. “Creating markets in no-trust environments: The law and economics of smart contracts.” Comput. Law Secur. Rev. 35 (1): 69–88. https://doi.org/10.1016/j.clsr.2018.09.003.
Evans, J. S. B. T. 2011. “Dual-process theories of reasoning: Contemporary issues and developmental applications.” Dev. Rev. 31 (2–3): 86–102. https://doi.org/10.1016/j.dr.2011.07.007.
Fellows, R., and A. Liu. 2010. “Conflict on multi-national construction projects.” Proc. Inst. Civ. Eng. Manage. Procure. Law 163 (3): 101–109.
Finucane, M. L., A. Alhakami, P. Slovic, and S. M. Johnson. 2000. “The affect heuristic in judgments of risks and benefits.” J. Behav. Decis. Making 13 (1): 1–17. https://doi.org/10.1002/(SICI)1099-0771(200001/03)13:1%3C1::AID-BDM333%3E3.0.CO;2-S.
Fiske, S. T., and S. E. Taylor. 2013. Social cognition: From brains to culture. London: SAGE.
Försterling, F. 2001. Attribution: An introduction to theories, research, and applications. Hove & New York: Psychology Press.
Gad, G. M., and J. S. Shane. 2014. “Trust in the construction industry: A literature review.” In Proc., Construction Research Congress: Construction in a Global Network, 2136–2145. Reston, VA: ASCE. https://ascelibrary.org/doi/10.1061/9780784413517.217.
Gerbasi, A. 2007. “Attribution and commitment in different types of exchange.” Ph.D. dissertation, Dept. of Sociology, Stanford Univ.
Girmscheid, G., and C. Brockmann. 2009. “Inter- and intraorganizational trust in international construction joint ventures.” J. Constr. Eng. Manage. 136 (3): 353–360. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000142.
Grosse, H. 2018. “Investigating trust in the German construction industry: A contractor’s autoethnographic exploration of trust and Lévinas.” Ph.D. dissertation, School of Business and Technology, Univ. of Gloucestershire.
Hair, J., W. Black, B. Babin, R. Anderson, and R. Tatham. 2006. Multivariate data analysis. 6th ed. Upper Saddle River, NJ: Pearson Prentice Hall.
Harmon, K. M. 2003. “Conflicts between owner and contractors: Proposed intervention process.” J. Manage. Eng. 19 (3): 121–125. https://doi.org/10.1061/(ASCE)0742-597X(2003)19:3(121).
Hartman, F. T. 2002. “The role of trust in project management.” In The frontiers of project management research, edited by D. P. Slevin, J. K. Pinto, and D. I. Cleland, 225–235. Newtown Square, PA: Project Management Institute.
Heiskanen, A. 2017. “The technology of trust: How the internet of things and Blockchain could usher in a new era of construction productivity.” Constr. Res. Innovation 8 (2): 66–70. https://doi.org/10.1080/20450249.2017.1337349.
Jiang, W., Y. Lu, and Y. Le. 2016. “Trust and project success: A twofold perspective between owners and contractors.” J. Manage. Eng. 32 (6): 04016022. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000469.
Jiang, W., and X. Zhao. 2021. “Trust and the intent to cooperate in energy performance contracting for public buildings in China.” Eng. Constr. Archit. Manage. 28 (1): 372–396. https://doi.org/10.1108/ECAM-07-2019-0385.
Jin, X. H., and F. Y. Y. Ling. 2005. “Constructing a framework for building relationships and trust in project organizations: Two case studies of building projects in China.” Constr. Manage. Econ. 23 (7): 685–696. https://doi.org/10.1080/01446190500127039.
Kadefors, A. 2004. “Trust in project relationships—Inside the black box.” Int. J. Project Manage. 22 (3): 175–182. https://doi.org/10.1016/S0263-7863(03)00031-0.
Kahneman, D. 2003. “A perspective on judgment and choice: Mapping bounded rationality.” Am. Psychol. 58 (9): 697–720. https://doi.org/10.1037/0003-066X.58.9.697.
Kahneman, D., and S. Frederick. 2005. “A model of heuristic judgment.” In The Cambridge handbook of thinking and reasoning, edited by K. J. M. Holyoak and G. Robert, 267–293. New York: Cambridge University Press.
Kelley, H. H. 1987. “Causal schemata and the attribution process.” In Attribution: Perceiving the causes of behavior, 151–174. Hillsdale, NJ: Lawrence Erlbaum Associates.
Kiyonari, T., T. Yamagishi, K. S. Cook, and C. Cheshire. 2006. “Does trust beget trustworthiness? Trust and trustworthiness in two games and two cultures: A research note.” Social Psychol. Q. 69 (3): 270–283. https://doi.org/10.1177/019027250606900304.
Korsgaard, M. A., S. E. Brodt, and E. M. Whitener. 2002. “Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context.” J. Appl. Psychol. 87 (2): 312–319.
Kumaraswamy, M. M., M. M. Rahman, F. Y. Y. Ling, and S. T. Phng. 2005. “Reconstructing cultures for relational contracting.” J. Constr. Eng. Manage. 131 (10): 1065–1075. https://doi.org/10.1061/(ASCE)0733-9364(2005)131:10(1065).
Laan, A., N. Noorderhaven, H. Voordijk, and G. Dewulf. 2011a. “Building trust in construction partnering projects: An exploratory case-study.” J. Purchase Supply Manage. 17 (2): 98–108. https://doi.org/10.1016/j.pursup.2010.11.001.
Laan, A., H. Voordijk, N. Noorderhaven, and G. Dewulf. 2011b. “Levels of interorganizational trust in construction projects: Empirical evidence.” J. Constr. Eng. Manage. 138 (7): 821–831. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000495.
Lau, E., and S. Rowlinson. 2009. “Interpersonal trust and inter-firm trust in construction projects.” Constr. Manage. Econ. 27 (6): 539–554. https://doi.org/10.1080/01446190903003886.
Lau, E., and S. Rowlinson. 2011. “The implications of trust in relationships in managing construction projects.” Int. J. Manage. Project Bus. 4 (4): 633–659. https://doi.org/10.1108/17538371111164056.
Lawler, E. J. 2001. “An affect theory of social exchange.” Am. J. Sociol. 107 (2): 321–352. https://doi.org/10.1086/324071.
Leary, M. R. 2011. Introduction to behavioral research methods. Hoboken, NJ: Pearson Higher.
Leung, M., A. M. M. Liu, and S. T. Ng. 2005. “Is there a relationship between construction conflicts and participants’ satisfaction?” Eng. Constr. Archit. Manage. 12 (2): 149–167. https://doi.org/10.1108/09699980510584494.
Li, Q., Z. Yin, H.-Y. Chong, and Q. Shi. 2018. “Nexus of interorganizational trust, principled negotiation, and joint action for improved cost performance: Survey of Chinese megaprojects.” J. Manage. Eng. 34 (6): 04018036. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000634.
Liden, R. C., and J. M. Maslyn. 1998. “Multidimensionality of leader-member exchange: An empirical assessment through scale development.” J. Manage. 24 (1): 43–72.
Ling, F. Y. Y., Y. Ke, M. Kumaraswamy, and S. Wang. 2014. “Key relational contracting practices affecting performance of public construction projects in China.” J. Constr. Eng. Manage. 140 (1): 04013034. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000781.
Ling, F. Y. Y., and H. B. T. Tran. 2012. “Ingredients to engender trust in construction project teams in Vietnam.” Constr. Innovation 12 (1): 43–61. https://doi.org/10.1108/14714171211197490.
Liu, A., and X. Zhai. 2011. “Influences of personality on the adoption of conflict-handling styles and conflict outcomes for facility managers.” J. Leg. Aff. Dispute Resolut. Eng. Constr. 3 (3): 101–108. https://doi.org/10.1061/(ASCE)LA.1943-4170.0000056.
Lu, P., L. Qian, Z. Chu, and X. Xu. 2015. “Role of opportunism and trust in construction projects: Empirical evidence from China.” J. Manage. Eng. 32 (2): 05015007. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000401.
Luhmann, N. 2000. “Familiarity, confidence, trust: Problems and alternatives.” In Trust: Making and breaking cooperative relations, edited by D. Gambetta, 94–107. Univ. of Oxford.
MacKinnon, D. P., C. M. Lockwood, J. M. Hoffman, S. G. West, and V. Sheets. 2002. “A comparison of methods to test mediation and other intervening variable effects.” Psychol. Methods 7 (1): 83–104.
Malhotra, D., and J. K. Murnighan. 2002. “The effects of contracts on interpersonal trust.” Admin. Sci. Q. 47 (3): 534–559. https://doi.org/10.2307/3094850.
Mallinckrodt, B., W. T. Abraham, M. Wei, and D. W. Russell. 2006. “Advances in testing the statistical significance of mediation effects.” J. Counseling Psychol. 53 (1): 372–378.
Mayer, K. J., and N. S. Argyres. 2004. “Learning to contract: Evidence from the personal computer industry.” Organ. Sci. 15 (4): 394–410. https://doi.org/10.1287/orsc.1040.0074.
Mayer, R. C., J. H. Davis, and F. D. Schoorman. 1995. “An integrative model of organizational trust.” Acad. Manage. Rev., 20 (3): 709–734. https://doi.org/10.5465/amr.1995.9508080335.
McAllister, D. J. 1995. “Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations.” Acad. Manage. J. 38 (1): 24–59. https://doi.org/10.2307/256727.
Molm, L. D. 1994. “Dependence and risk: Transforming the structure of social exchange.” Social Psychol. Q. 57 (3): 163–176. https://doi.org/10.2307/2786874.
Molm, L. D. 2008. The structure of reciprocity and integrative bonds: The role of emotions social structure and emotion, 167–192. San Diego: Academic Press.
Molm, L. D., J. L. Collett, and D. R. Schaefer. 2007a. “Building solidarity through generalized exchange: A theory of reciprocity.” Am. J. Sociol. 113 (1): 205–242. https://doi.org/10.1086/517900.
Molm, L. D., G. Peterson, and N. Takahashi. 2003. “In the eye of the beholder: Procedural justice in social exchange.” Am. Sociol. Rev. 68 (1): 128–152. https://doi.org/10.2307/3088905.
Molm, L. D., D. R. Schaefer, and J. L. Collett. 2007b. “The value of reciprocity.” Social Psychol. Q. 70 (2): 199–217. https://doi.org/10.1177/019027250707000208.
Molm, L. D., D. R. Schaefer, and J. L. Collett. 2009. “Fragile and resilient trust: Risk and uncertainty in negotiated and reciprocal exchange.” Sociol. Theor. 27 (1): 1–32. https://doi.org/10.1111/j.1467-9558.2009.00336.x.
Molm, L. D., N. Takahashi, and G. Peterson. 2000. “Risk and trust in social exchange: An experimental test of a classical proposition.” Am. J. Sociol. 105 (5): 1396–1427. https://doi.org/10.1086/210434.
Müller, R., E. S. Andersen, Ø. Kvalnes, J. Shao, S. Sankaran, J. R. Turner, C. Biesenthal, D. Walker, and S. Gudergan. 2013. “The interrelationship of governance, trust, and ethics in temporary organizations.” Project Manage. J. 44 (4): 26–44. https://doi.org/10.1002/pmj.21350.
Newsom, R. J. 2010. “Testing mediation with regression analysis.” Accessed March 19, 2020. http://web.pdx.edu/~newsomj/semclass/ho_mediation.pdf.
Ngowi, A. B. 2007. “The role of trustworthiness in the formation and governance of construction alliances.” Build. Environ. 42 (4): 1828–1835. https://doi.org/10.1016/j.buildenv.2006.02.013.
Ning, Y., and F. Y. Y. Ling. 2013. “Reducing hindrances to adoption of relational behaviors in public construction projects.” J. Constr. Eng. Manage. 139 (11): 04013017. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000745.
Nisbett, R. E., and L. Ross. 1980. Human inference: Strategies and shortcomings of social judgment. Englewood Cliffs, NJ: Prentice-Hall.
Pinto, J. K., D. P. Slevin, and B. English. 2009. “Trust in projects: An empirical assessment of owner/contractor relationships.” Int. J. Project Manage. 27 (6): 638–648. https://doi.org/10.1016/j.ijproman.2008.09.010.
Qian, X. A., and E. Papadonikolaki. 2021. “Shifting trust in construction supply chains through Blockchain technology.” Eng. Constr. Archit. Manage. 28 (2): 584–602.
Rauniar, R., G. Rawski, S. Morgan, and S. Mishra. 2019. “Knowledge integration in IPPD project: Role of shared project mission, mutual trust, and mutual influence.” Int. J. Project Manage. 37 (2): 239–258. https://doi.org/10.1016/j.ijproman.2019.01.002.
Rempel, J. K., J. G. Holmes, and M. P. Zanna. 1985. “Trust in close relationships.” J. Personality Soc. Psychol. 49 (1): 95–112. https://doi.org/10.1037/0022-3514.49.1.95.
Rezvani, A., P. Khosravi, and N. M. Ashkanasy. 2018. “Examining the interdependencies among emotional intelligence, trust, and performance in infrastructure projects: A multilevel study.” Int. J. Project Manage. 36 (8): 1034–1046. https://doi.org/10.1016/j.ijproman.2018.08.002.
Ross, L. 1977. “The intuitive psychologist and his shortcomings: Distortions in the attribution process.” In Vol. 10 of Advances in experimental social psychology, edited by L. Berkowitz, 173–220. New York: Academic Press.
Rotter, J. B. 1967. “A new scale for the measurement of interpersonal trust.” J. Personality 35 (4): 651–665. https://doi.org/10.1111/j.1467-6494.1967.tb01454.x.
Rousseau, D. M., S. B. Sitkin, R. S. Burt, and C. Camerer. 1998. “Not so different after all: A cross-discipline view of trust.” Acad. Manage. Rev. 23 (3): 393–404. https://doi.org/10.5465/amr.1998.926617.
Rowlinson, S., and F. Y. Cheung. 2004. “A review of the concepts and definitions of the various forms of relational contracting.” In Proc., Int. Symp. of CIB W92 on Procurement Systems. Kanata, ON, Canada: International Council for Research and Innovation in Building and Construction.
Schweiger, S., S. W. Konlechner, and W. H. Güttel. 2020. “How cooperation reinforces conflict over time: The role of simplified images and disidentification.” Project Manage. J. 51 (1): 62–76. https://doi.org/10.1177/8756972819891281.
Shen, W., W. Tang, S. Wang, C. F. Duffield, F. K. P. Hui, and R. You. 2017. “Enhancing trust-based interface management in international engineering-procurement-construction projects.” J. Constr. Eng. Manage. 143 (9): 04017061. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001351.
Smith, J. P., and Z. Rybkowski. 2012. “Literature review on trust and current construction industry trends.” In Proc., 20th Annual Conf. of the Int. Group for Lean Construction. San Diego: International Group for Lean Construction.
Sobel, M. E. 1982. “Asymptotic confidence intervals for indirect effects in structural equation models.” Sociol. Methodol. 13: 290–312.
Tai, S., C. Sun, and S. Zhang. 2016. “Exploring factors affecting owners’ trust of contractors in construction projects: A case of China.” Springerplus 5 (1): 1783–1790. https://doi.org/10.1186/s40064-016-3393-9.
Taylor, S. E., and S. T. Fiske. 1975. “Point of view and perceptions of causality.” J. Personality Soc. Psychol. 32 (3): 439–445. https://doi.org/10.1037/h0077095.
Taylor, S. E., and S. T. Fiske. 1978. “Salience, attention, and attribution: Top of the head phenomena 1.” In Vol. 11 of Advances in experimental social psychology, edited by L. Berkowitz, 249–288. New York: Academic Press.
Terje Karlsen, J., K. Græe, and M. Jensvold Massaoud. 2008. “Building trust in project-stakeholder relationships.” Balt. J. Manage. 3 (1): 7–22. https://doi.org/10.1108/17465260810844239.
Tomlinson, E. C., and R. C. Mayer. 2009. “The role of causal attribution dimensions in trust repair.” Acad. Manage. Rev. 34 (1): 85–104. https://doi.org/10.5465/amr.2009.35713291.
Tomlinson, E. C., C. A. Nelson, and L. A. Langlinais. 2021. “A cognitive process model of trust repair.” Int. J. Conflict Manage. 32 (2): 340–360. https://doi.org/10.1108/IJCMA-03-2020-0048.
Tsai, J.-S., and C. S. F. Chi. 2009. “Influences of Chinese cultural orientations and conflict management styles on construction dispute resolving strategies.” J. Constr. Eng. Manage. 135 (10): 955–964. https://doi.org/10.1061/(ASCE)0733-9364(2009)135:10(955).
van Berkel, F. J. F. W., J. E. Ferguson, and P. Groenewegen. 2016. “Once bitten, twice shy: How anxiety and political blame avoidance cause a downward spiral of trust and control in the aftermath of failed public projects.” Admin. Soc. 51 (4): 545–580. https://doi.org/10.1177/0095399716680056.
Villena, V. H., and C. W. Craighead. 2017. “On the same page? How asymmetric buyer–supplier relationships affect opportunism and performance.” Prod. Oper. Manage. 26 (3): 491–508. https://doi.org/10.1111/poms.12648.
Wang, D., H. Fu, and S. Fang. 2020. “The efficacy of trust for the governance of uncertainty and opportunism in megaprojects: The moderating role of contractual control.” Eng. Constr. Archit. Manage. 27 (1): 150–167. https://doi.org/10.1108/ECAM-09-2018-0409.
Weber, J. M., D. Malhotra, and J. K. Murnighan. 2004. “Normal acts of irrational trust: Motivated attributions and the trust development process.” Supplement, Res. Organ. Behav. 26 (SC): 75–101. https://doi.org/10.1016/S0191-3085(04)26003-8.
Weiner, B. 1986. An attributional model of motivation and emotion. New York: Springer.
Wieselquist, J., C. E. Rusbult, C. A. Foster, and C. R. Agnew. 1999. “Commitment, pro-relationship behavior, and trust in close relationships.” J. Personality Soc. Psychol. 77 (5): 942–966. https://doi.org/10.1037/0022-3514.77.5.942.
Wong, E., D. Then, and M. Skitmore. 2000. “Antecedents of trust in intra-organizational relationships within three Singapore public sector construction project management agencies.” Constr. Manage. Econ. 18 (7): 797–806. https://doi.org/10.1080/014461900433087.
Wong, W. K., S. O. Cheung, T. W. Yiu, and H. Y. Pang. 2008. “A framework for trust in construction contracting.” Int. J. Project Manage. 26 (8): 821–829. https://doi.org/10.1016/j.ijproman.2007.11.004.
Wood, G., and P. McDermott. 1999. “Searching for trust in the UK construction industry: An interim view.” In Proc., Profitable Partnering in Construction Procurement, 107–116. Kanata, ON, Canada: International Council for Research and Innovation in Building and Construction.
Wu, C., Z. Hu, G. Wu, and H. Li. 2020. “How different strengths of ties impact project performance in megaprojects: The mediating role of trust.” Int. J. Manage. Project Bus. 13 (4): 889–912. https://doi.org/10.1108/IJMPB-09-2019-0220.
Wu, G., X. Zhao, J. Zuo, and G. Zillante. 2018. “Effects of contractual flexibility on conflict and project success in megaprojects.” Int. J. Conflict Manage. 29 (2): 253–278. https://doi.org/10.1108/IJCMA-06-2017-0051.
Yao, H., Y. Chen, Y. Chen, and X. Zhu. 2019. “Mediating role of risk perception of trust and contract enforcement in the construction industry.” J. Constr. Eng. Manage. 145 (2): 04018130. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001604.
Zhang, Y., Y. Wang, and H. Yao. 2021. “How does the embeddedness of relational behaviours in contractual relations influence inter-organisational trust in construction projects?” Eng. Constr. Archit. Manage. https://doi.org/10.1108/ECAM-07-2020-0557.
Zuppa, D., S. Olbina, and R. Issa. 2016. “Perceptions of trust in the US construction industry.” Eng. Constr. Archit. Manage. 23 (2): 211–236. https://doi.org/10.1108/ECAM-05-2015-0081.
Information & Authors
Information
Published In
Journal of Construction Engineering and Management
Volume 147 • Issue 11 • November 2021
Copyright
© 2021 American Society of Civil Engineers.
History
Received: Dec 23, 2020
Accepted: Jun 23, 2021
Published online: Sep 15, 2021
Published in print: Nov 1, 2021
Discussion open until: Feb 15, 2022
Authors
Metrics & Citations
Metrics
Citations
Download citation
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.
Cited by
- Conghan Wang, Shuibo Zhang, Ying Gao, Qing Guo, Lei Zhang, Effect of Contractual Complexity on Conflict in Construction Subcontracting: Moderating Roles of Contractual Enforcement and Organizational Culture Distance, Journal of Construction Engineering and Management, 10.1061/JCEMD4.COENG-12822, 149, 5, (2023).
- Yi-Hsin Lin, Huijin Zhang, Impact of contractual governance and guanxi on contractors’ environmental behaviors: The mediating role of trust, Journal of Cleaner Production, 10.1016/j.jclepro.2022.135277, 382, (135277), (2023).
- Lihan Zhang, Yan Gao, Wenxue Lu, Wenqian Guo, The influence of conflict event strength on interorganizational cooperation: Moderating roles of contractual complexity and trust, Journal of Business Research, 10.1016/j.jbusres.2023.113750, 159, (113750), (2023).
- Conghan Wang, Shuibo Zhang, Ying Gao, Bo Li, Trust repair in the aftermath of conflict occurrence in construction subcontracting: an intergroup contact perspective, Construction Management and Economics, 10.1080/01446193.2022.2110272, 40, 10, (781-795), (2022).
- Hui Li, Guandong Gao, Ke Xiao, Shengzun Song, Research on the psychological classification of violent crime based on a convolutional neural network, Journal of Ambient Intelligence and Humanized Computing, 10.1007/s12652-022-03860-7, (2022).