Technical Papers
Dec 7, 2021

Using Advanced Statistical Methods to Identify the Drivers of Knowledge Sharing Intention among Construction Workers

Publication: Journal of Construction Engineering and Management
Volume 148, Issue 2

Abstract

Front-line construction workers possess the hands-on knowledge required to execute projects. However, insufficient research has been conducted on the drivers of workers’ behavior with respect to knowledge sharing. This study aims to develop an integrative understanding of the factors affecting knowledge sharing intention among construction workers. Starting with factors from the literature, a survey was prepared to record the responses of construction workers to questions about their view of the work environment and the knowledge sharing process, and 137 usable responses were collected from 16 construction building sites. Advanced statistical methods—exploratory factor analysis (EFA) and structural equation modeling (SEM)—were used to identify the factors, among which are social and professional contributions, and study the links between them. The results indicate strong links among organizational climate factors, professional contributions, social contributions, and attitude. These results were used to propose methods to improve the working environment, enhance the knowledge sharing process, and, therefore, improve productivity and overall project performance. This study contributes to the body of knowledge on construction labor and, generally, knowledge management in construction by offering a data-driven framework to understand the drivers of workers’ behavior with respect to knowledge sharing and propose techniques to enhance the knowledge sharing process. The results lay the foundation for sustaining knowledge on construction sites and develops the groundwork for future research on the link between construction workers’ behavior and project performance.

Get full access to this article

View all available purchase options and get full access to this article.

Data Availability Statement

Some or all data, models, or code that support the findings of this study are available from the corresponding author upon reasonable request. These include the survey responses, EFA results, and SEM results.

Acknowledgments

The authors would like to thank the American University of Beirut’s University Research Board for funding this study (Project 24709, Award 103604). Thanks go to Daoud Kiomjian for his help with data collection.

References

Ajzen, I. 1985. “From intentions to actions: A theory of planned behavior.” In Action control, 11–39. Berlin: Springer.
Ajzen, I., and M. Fishbein. 1977. “Attitude-behavior relations: A theoretical analysis and review of empirical research.” Psychol. Bull. 84 (5): 888–918. https://doi.org/10.1037/0033-2909.84.5.888.
Alashwal, A. M., H. A. Rahman, and A. M. Beksin. 2011. “Knowledge sharing in a fragmented construction industry: On the hindsight.” Sci. Res. Essays 6 (7): 1530–1536.
Allameh, S. M., J. K. Pool, A. Jaberi, and F. M. Soveini. 2014. “Developing a model for examining the effect of tacit and explicit knowledge sharing on organizational performance based on EFQM approach.” J. Sci. Technol. Policy Manage. 5 (3): 265–280. https://doi.org/10.1108/JSTPM-05-2014-0025.
Amaratunga, D., D. Baldry, M. Sarshar, and R. Newton. 2002. “Quantitative and qualitative research in the built environment: Application of ‘mixed’ research approach.” Work Study 51 (1): 17–31. https://doi.org/10.1108/00438020210415488.
An, M., and H. S. Ahmad. 2010. “Knowledge management in construction projects: A way forward in dealing with tacit knowledge.” Int. J. Inf. Technol. Project Manage. 1 (2): 16–42. https://doi.org/10.4018/jitpm.2010040102.
Arnold, J. A., S. Arad, J. A. Rhoades, and F. Drasgow. 2000. “The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors.” J. Organizational Behav. 21 (3): 249–269. https://doi.org/10.1002/(SICI)1099-1379(200005)21:3%3C249::AID-JOB10%3E3.0.CO;2-.
Baiden, B. K., A. D. Price, and A. R. Dainty. 2006. “The extent of team integration within construction projects.” Int. J. Project Manage. 24 (1): 13–23. https://doi.org/10.1016/j.ijproman.2005.05.001.
Bock, G.-W., R. W. Zmud, Y.-G. Kim, and J.-N. Lee. 2005. “Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate.” MIS Q. 21 (1): 87–111. https://doi.org/10.2307/25148669.
Boomsma, A. 1984. “On the robustness of LISREL (maximum likelihood estimation) against small sample size and non-normality.” Stat. Neerl. 38 (1): 45–47. https://doi.org/10.1111/j.1467-9574.1984.tb01096.x.
Calder, B. J., and B. M. Staw. 1975. “Self-perception of intrinsic and extrinsic motivation.” J. Personality Social Psychol. 31 (4): 599. https://doi.org/10.1037/h0077100.
Chen, G.-L., W.-Y. Ling, S.-C. Yang, S.-M. Tang, and W.-C. Wu. 2011. “Explicit knowledge and tacit knowledge sharing.” In Proc., 2011 Int. Conf. on Management and Service Science, 1–4. New York: IEEE.
Child, D. 2006. The essentials of factor analysis. London: A&C Black.
Chin, W. W., A. Gopal, and W. D. Salisbury. 1997. “Advancing the theory of adaptive structuration: The development of a scale to measure faithfulness of appropriation.” Inf. Syst. Res. 8 (4): 342–367. https://doi.org/10.1287/isre.8.4.342.
Choi, S. Y., Y. S. Kang, and H. Lee. 2008. “The effects of socio-technical enablers on knowledge sharing: An exploratory examination.” J. Inf. Sci. 34 (5): 742–754. https://doi.org/10.1177/0165551507087710.
Chow, W. S., and L. S. Chan. 2008. “Social network, social trust and shared goals in organizational knowledge sharing.” Inf. Manage. 45 (7): 458–465. https://doi.org/10.1016/j.im.2008.06.007.
Coates, S. 2018. “Migrant labour force within the construction industry: June 2018.” Office for National Statistics. Accessed March 20, 2020. https://www.ons.gov.uk/peoplepopulationandcommunity/populationandmigration/internationalmigration/articles/migrantlabourforcewithintheconstructionindustry/2018-06-19.
Collin, K., and U. M. Valleala. 2005. “Interaction among employees: How does learning take place in the social communities of the workplace and how might such learning be supervised?” J. Educ. Work 18 (4): 401–420. https://doi.org/10.1080/13639080500327873.
Connelly, C. E., and E. K. Kelloway. 2003. “Predictors of employees’ perceptions of knowledge sharing cultures.” Leadersh. Organ. Dev. J. 24 (5): 294–301. https://doi.org/10.1108/01437730310485815.
Cox, R. F., R. R. Issa, and D. Ahrens. 2003. “Management’s perception of key performance indicators for construction.” J. Constr. Eng. Manage. 129 (2): 142–151. https://doi.org/10.1061/(ASCE)0733-9364(2003)129:2(142).
CPWR (Center for Construction Research and Training). 2010. “Educational attainment and internet usage in construction and other industries.” In The construction chart book. Silver Spring, MD: CPWR.
Darwish, A.-F. E., and G. L. Huber. 2003. “Individualism vs collectivism in different cultures: A cross-cultural study.” Intercultural Educ. 14 (1): 47–56. https://doi.org/10.1080/1467598032000044647.
Davis, S. 2017. Average age of construction workers and the labor shortage. Mansfield, MA: Spec On The Job Blog.
Deloitte. 2016. Construction pulse-Dubai market checks and balances in construction & real estate, 1–32. Dubai: Deloitte.
Dennis, A. R. 1996. “Information exchange and use in small group decision making.” Small Group Res. 27 (4): 532–550. https://doi.org/10.1177/1046496496274003.
Diamantopoulos, A., J. A. Siguaw, and J. A. Siguaw. 2000. Introducing LISREL: A guide for the uninitiated. Thousand Oaks, CA: SAGE.
El-Gohary, K. M., and R. F. Aziz. 2014. “Factors influencing construction labor productivity in Egypt.” J. Manage. Eng. 30 (1): 1–9. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000168.
Emam, H., P. Farrell, and M. A. Abdelaal. 2014. “Causes of delay in GCC construction projects.” In Proc., 1st Int. Conf. on Smart, Sustainable and Healthy Cities, 607–621. Dubai: CIB Middle East and North Africa Research Network.
Fang, D., C. Wu, and H. Wu. 2015. “Impact of the supervisor on worker safety behavior in construction projects.” J. Manage. Eng. 31 (6): 04015001. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000355.
Fishbein, M., and I. Ajzen. 1975. Belief, attitude, intention and behavior: An introduction to theory and research. Reading, MA: Addison-Wesley.
Fulk, J. 2017. “Social construction of communication technology.” Acad. Manage. J. 36 (5): 921. https://doi.org/10.5465/256641.
Garson, G. D. 2015. Structural equation modeling. Asheboro, NC: Statistical Associates Publishing.
George, D., and P. Mallery. 2016. IBM SPSS statistics 23 step by step: A simple guide and reference. New York: Routledge.
Gillani, S. M. F., S. Iqbal, S. Akram, and M. Rasheed. 2018. “Specific antecedents of employees’ knowledge sharing behavior.” VINE J. Inf. Knowl. Manage. Syst. 48 (2): 178–198. https://doi.org/10.1108/VJIKMS-05-2017-0023.
Golden, S. K., and M. J. Skibniewski. 2009. “Immigration and construction: The makeup of the workforce in the Washington, DC, metropolitan area.” J. Constr. Eng. Manage. 135 (9): 874–880. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000058.
Grix, J. 2018. The foundations of research. London: Macmillan International Higher Education.
Hair, J. F., R. E. Anderson, R. L. Tatham, and W. C. Black. 1998. Multivariate data analysis. 5th ed. New Jersey, NJ: Printice-Hall.
Herzberg, F. 2017. Motivation to work. New York: Routledge.
Hui, C. H., and H. C. Triandis. 1986. “Individualism-collectivism: A study of cross-cultural researchers.” J. Cross-Cult. Psychol. 17 (2): 225–248. https://doi.org/10.1177/0022002186017002006.
Indeed. 2020. “Construction worker salaries in the United Arab Emirates.” Indeed. Accessed January 30, 2020. https://www.indeed.ae/salaries/construction-worker-Salaries,-Dubai.
Issa, R. R., and J. Haddad. 2008. “Perceptions of the impacts of organizational culture and information technology on knowledge sharing in construction.” Constr. Innovation 8 (3): 182–201. https://doi.org/10.1108/14714170810888958.
Janz, B. D., and P. Prasarnphanich. 2003. “Understanding the antecedents of effective knowledge management: The importance of a knowledge-centered culture.” Decis. Sci. 34 (2): 351–384. https://doi.org/10.1111/1540-5915.02328.
Jarkas, A. M., and C. G. Bitar. 2012. “Factors affecting construction labor productivity in Kuwait.” J. Constr. Eng. Manage. 138 (7): 811–820. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000501.
Javernick-Will, A. 2012. “Motivating knowledge sharing in engineering and construction organizations: Power of social motivations.” J. Manage. Eng. 28 (2): 193–202. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000076.
Kagitcibasi, C., and J. W. Berry. 1989. “Cross-cultural psychology: Current research and trends.” Annu. Rev. Psychol. 40 (1): 493–531. https://doi.org/10.1146/annurev.ps.40.020189.002425.
Kiomjian, D., F. J. Srour, and I. Srour. 2016. “Quality and learning: A case from the construction industry in the MENA region.” In Proc., Construction Research Congress 2016, 1927–1937. Reston, VA: ASCE.
Kiomjian, D., I. Srour, and F. J. Srour. 2020. “Knowledge sharing and productivity improvement: An agent-based modeling approach.” J. Constr. Eng. Manage. 146 (7): 04020076. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001866.
Kline, R. B. 2015. Principles and practice of structural equation modeling. New York: Guilford.
Koskinen, K. U., P. Pihlanto, and H. Vanharanta. 2003. “Tacit knowledge acquisition and sharing in a project work context.” Int. J. Project Manage. 21 (4): 281–290. https://doi.org/10.1016/S0263-7863(02)00030-3.
Mach, M., S. Dolan, and S. Tzafrir. 2010. “The differential effect of team members’ trust on team performance: The mediation role of team cohesion.” J. Occup. Organ. Psychol. 83 (3): 771–794. https://doi.org/10.1348/096317909X473903.
Maslow, A. H. 1958. “A dynamic theory of human motivation.” In Understanding human motivation, edited by C. L. Stacey and M. DeMartino, 26–47. Cleveland, OH: Howard Allen.
Mitropoulos, P., and B. Memarian. 2012. “Team processes and safety of workers: Cognitive, affective, and behavioral processes of construction crews.” J. Constr. Eng. Manage. 138 (10): 1181–1191. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000527.
Ni, G., Q. Cui, L. Sang, W. Wang, and D. Xia. 2018. “Knowledge-sharing culture, project-team interaction, and knowledge-sharing performance among project members.” J. Manage. Eng. 34 (2): 04017065.
Nonaka, I., and H. Takeuchi. 1995. The knowledge-creating company: How Japanese companies create the dynamics of innovation. New York: Oxford University Press.
OEA (Order of Engineers and Architects). 2018. Building transaction registration movement. Beirut, Lebanon: Order of Engineers and Architects.
Paulin, D., and K. Suneson. 2015. “Knowledge transfer, knowledge sharing and knowledge barriers–Three blurry terms in KM.” Leading Issues Knowl. Manage. 2 (2): 73.
Poleacovschi, C., A. Javernick-Will, T. Tong, and J. Wanberg. 2018. “Engineers seeking knowledge: Effect of control systems on accessibility of tacit and codified knowledge.” J. Constr. Eng. Manage. 145 (2): 04018128. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001594.
Porter, L. W., and E. E. Lawler. 1968. “Managerial attitudes and performance.” Administrative Sci. Q. 13 (1): 177–180. https://doi.org/10.2307/2391269.
Ryu, S., S. H. Ho, and I. Han. 2003. “Knowledge sharing behavior of physicians in hospitals.” Expert Syst. Appl. 25 (1): 113–122. https://doi.org/10.1016/S0957-4174(03)00011-3.
Saini, M., M. Arif, and D. J. Kulonda. 2018. “Critical factors for transferring and sharing tacit knowledge within lean and agile construction processes.” Constr. Innovation 18 (1): 64–89. https://doi.org/10.1108/CI-06-2016-0036.
Sanboskani, H., D. Kiomjian, and I. Srour. 2020. “Factors affecting knowledge sharing intentions among construction workers: The case of Lebanon.” In Proc., Construction Research Congress 2020: Project Management and Controls, Materials, and Contracts, 171–180. Reston, VA: ASCE.
Shan, Y., P. M. Goodrum, D. Zhai, C. Haas, and C. H. Caldas. 2011. “The impact of management practices on mechanical construction productivity.” Construct. Manage. Econ. 29 (3): 305–316. https://doi.org/10.1080/01446193.2010.538070.
Sideridis, G., P. Simos, A. Papanicolaou, and J. Fletcher. 2014. “Using structural equation modeling to assess functional connectivity in the brain: Power and sample size considerations.” Educ. Psychol. Meas. 74 (5): 733–758. https://doi.org/10.1177/0013164414525397.
Srour, J. F., D. Kiomjian, and I. M. Srour. 2018. “Automating the use of learning curve models in construction task duration estimates.” J. Constr. Eng. Manage. 144 (7): 04018055. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001515.
Tabachnick, B. G., L. S. Fidell, and J. B. Ullman. 2007. Using multivariate statistics. Boston: Pearson.
Thamhain, H. J. 1992. Engineering management: Managing effectively in technology-based organizations. New York: Wiley.
Thomas, S. R., R. L. Tucker, and W. R. Kelly. 1998. “Critical communications variables.” J. Constr. Eng. Manage. 124 (1): 58–66. https://doi.org/10.1061/(ASCE)0733-9364(1998)124:1(58).
Titi Amayah, A. T. 2013. “Determinants of knowledge sharing in a public sector organization.” J. Knowl. Manage. 17 (3): 454–471. https://doi.org/10.1108/JKM-11-2012-0369.
Tohidinia, Z., and M. Mosakhani. 2010. “Knowledge sharing behaviour and its predictors.” Ind. Manage. Data Syst. 110 (4): 611–631. https://doi.org/10.1108/02635571011039052.
Triandis, H. C., R. Bontempo, M. J. Villareal, M. Asai, and N. Lucca. 1988. “Individualism and collectivism: Cross-cultural perspectives on self-ingroup relationships.” J. Personality Social Psychol. 54 (2): 323. https://doi.org/10.1037/0022-3514.54.2.323.
Vereen, S. C., W. Rasdorf, and J. E. Hummer. 2016. “Development and comparative analysis of construction industry labor productivity metrics.” J. Constr. Eng. Manage. 142 (7): 04016020. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001112.
Xue, Y., J. Bradley, and H. Liang. 2011. “Team climate, empowering leadership, and knowledge sharing.” J. Knowl. Manage. 15 (2): 299–312. https://doi.org/10.1108/13673271111119709.
Zhang, L., and J. He. 2015. “Critical factors affecting tacit-knowledge sharing within the integrated project team.” J. Manage. Eng. 32 (2): 04015045. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000402.
Zhang, P., and F. F. Ng. 2012. “Attitude toward knowledge sharing in construction teams.” Ind. Manage. Data Syst. 112 (9): 1326–1347. https://doi.org/10.1108/02635571211278956.
Zhang, P., and F. F. Ng. 2013. “Explaining knowledge-sharing intention in construction teams in Hong Kong.” J. Constr. Eng. Manage. 139 (3): 280–293. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000607.
Zhao, W. 2018. “Market control: Understanding the China’s construction industry.” Asian J. Ger. Eur. Stud. 3 (1): 1–11. https://doi.org/10.1186/s40856-018-0037-6.

Information & Authors

Information

Published In

Go to Journal of Construction Engineering and Management
Journal of Construction Engineering and Management
Volume 148Issue 2February 2022

History

Received: May 9, 2021
Accepted: Oct 26, 2021
Published online: Dec 7, 2021
Published in print: Feb 1, 2022
Discussion open until: May 7, 2022

Permissions

Request permissions for this article.

Authors

Affiliations

Hala Sanboskani, S.M.ASCE [email protected]
Graduate Student, Dept. of Civil and Environmental Engineering, American Univ. of Beirut, P.O. Box 1107-2020, Beirut, Lebanon. Email: [email protected]
Issam Srour, A.M.ASCE [email protected]
Associate Professor, Dept. of Civil and Environmental Engineering, American Univ. of Beirut, P.O. Box 1107-2020, Beirut, Lebanon (corresponding author). Email: [email protected]

Metrics & Citations

Metrics

Citations

Download citation

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

  • Major Factors Influencing Safety Knowledge–Sharing Behaviors of Construction Field Workers: Worker-to-Worker Level Safety Communication, Journal of Construction Engineering and Management, 10.1061/JCEMD4.COENG-14121, 150, 4, (2024).
  • Integrating the Factors Affecting Knowledge Transfer within International Construction Projects: Individual and Team Perspectives, Journal of Construction Engineering and Management, 10.1061/JCEMD4.COENG-13299, 149, 11, (2023).
  • Effects of servant leadership, affective commitment, and trust on knowledge sharing tendency in the financial industry, Knowledge Management Research & Practice, 10.1080/14778238.2022.2110004, (1-19), (2022).
  • Diffusion prediction of prefabricated construction technology under multi-factor coupling, Building Research & Information, 10.1080/09613218.2022.2126343, (1-21), (2022).

View Options

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Get Access

Access content

Please select your options to get access

Log in/Register Log in via your institution (Shibboleth)
ASCE Members: Please log in to see member pricing

Purchase

Save for later Information on ASCE Library Cards
ASCE Library Cards let you download journal articles, proceedings papers, and available book chapters across the entire ASCE Library platform. ASCE Library Cards remain active for 24 months or until all downloads are used. Note: This content will be debited as one download at time of checkout.

Terms of Use: ASCE Library Cards are for individual, personal use only. Reselling, republishing, or forwarding the materials to libraries or reading rooms is prohibited.
ASCE Library Card (5 downloads)
$105.00
Add to cart
ASCE Library Card (20 downloads)
$280.00
Add to cart
Buy Single Article
$35.00
Add to cart

Media

Figures

Other

Tables

Share

Share

Copy the content Link

Share with email

Email a colleague

Share